Home Depot

I thought it was good experience. The carpet was excellent experience. They were very quick and helpful with everything. Counter top was a little more complicated. They were running a little late on our orders but when we called the manager he fixed things for us. So we ended up getting extra included because of the inconvenience of the delay. We thought it's reasonable; it was running similar to the other companies that we had called but even slightly better.

The contractor Bushon Electric aka Linbar Services owned and operater by Linde and Barry Bushon were the most unprofessional and greedy price gouging people I have ever delt with. Barry was in charge of taking the construction plans back to the designer at Home Depot. He failed to inform the designer that I had an outside ventilation system in the kitchen, so we they designed it without. I was left with 'recirculated air" , but for an addition $1,000 he could fix it. Home Depot had nothing to say. Half way thru the rewiring he tried to tell me I need a whole new panel upgrade before he could continue, which was an additional $1,600. Linde the wife, was unprofessional as well, failing to inform me ahead of the agenda, snapping and raising her voice at me about information she assumed she informed me off. They wanted to charge me $520 to have the gas line to the new stove moved less than 3 inches. They don't tell you that you are responsible for installing the sub-floor, a simple procedure that cost less than $20, but detrimental to the installation of your cabinets and stove, refrigerator. His employees and all the sub-contractors were extremely professional. Wish I could have worked with them out-side of Linbar Services. Barry was so bold and dishonest he even called True Value up and told them he had a permit already on my job to do the moving of the gas line when he was told I hired them to do the work for $120.00. It is now August 12, 2010 and Home Depot nor Linbar Services have yet to do the final walk thru of this job, why, because they know they failed me as a customer. I will be submitting this to the Better Business and to their head office.

My experience with them was very good. They are within 2 miles from where I stay, and that makes it very convenient for me. The sales associate that I talked to seemed to be very knowledgeable and answered all my questions. They had some material there that they could give to me that I could try. I had already done some research through consumer resource so that was good. I also liked that they could set it up, deliver, and install it for me.

The staff was very helpful at the store. They came over and offered assistance right away. They spent a lot of time with me, helping to find the right materials. They helped me to coordinate the pick up of the materials by my contractor. There was one shelf missing from one of the cabinets when it was delivered, but the store reordered it and rushed it through.

THIS WAS THE FIRST TIME THAT I HAVE USED HOME DEPOT FOR TOOL RENTAL. I THOUGHT THAT TOOL RENTAL WOULD BE HIGH. IT WAS QUITE THE OPPOSITE HOWEVER. THE RATES ARE ONE OF THE BEST, AND THEY HAVE A WIDE SELECTION OF EQUIPMENT, AND TOOLS AVAILABLE FOR RENTAL. ALSO, THE SALES PERSON WAS VERY NICE, AND KNOWLEDGEABLE.