St Louis Roofing & Renovation LLC

They were great! They actually did the work when I wasn't home. I would recommend them to others.

Took a long time for them to come out from the time I purchased the Angies List coupon until the day the actual job was done. Once here job seems to be satisfactory as they did what was outlined in the job details. Owner seems like a nice guy but business almost has too much business/not enough workers and should hold off on offering coupons until a slower time of the year when jobs can be done in a more timely fashion.

Everything went great. The only hitch was that nobody ever called me to set up an appointment.....they just showed up. Fortunately the timing was good.

Staff very nice. Had an issue with additional cost. Contacted owner and was resolved right away without any problem. For this I give A++

The service was amazing and they were great about letting me know that the gutters needed replaced. They have since replaced the gutters. They were very thorough and prompt. The owner Jim Lawler answered all my questions and responded in a very professional manner.

This was our first time having to replace a roof and, unfortunately for us, it had to be at our own expense because of the age of the roof (23 years). We contacted four Angie's List companies and presented the same set of circumstances to each and then compared bids the same way. The bids were all within $500 of each other, so it came down to the fine print, so to speak. Lawler impressed us from the beginning by sitting down with us and explaining step-by-step what the process would be, presenting samples of the materials being recommended and why and then clinched the deal when they offered to upgrade to lifetime architectural shingles at no additional cost. During this process, they also offered a "Big Deal" through Angie's List, which we purchased and which represented an additional savings to us of $1100. It happened precisely as it was explained to us: first the materials were delivered, followed a day or two later by the crew, who arrived on time and immediately set to work. Altogether, it took them 3 complete days. The crew was friendly and polite and each day they went through the yard picking up and disposing of the roof debris. They also replaced some capping for us and straightened out a roof vent that had apparently suffered some wind damage. We would hire them again for any type of exterior work.

We are so happy to have found Lawler Roofing. We first visited with Bill Lawler who measured and within a few days visited us again with an estimate and date that the work could begin. Bill was prompt and courteous at each visit. We were provided with shingle samples and addresses where we could see each of the samples on existing homes which was very helpful. The work crew arrived at the specified time. They were courteous, friendly, answered questions if we asked and were young men we would be proud to know. We were also impressed with their work ethic.

I called three times to try and schedule an appt and they did not call me back. They may do good work but it does no good if you can never get them to come do it or even respond.

I was pleased with the service. The price was reasonable considering my roof is fairly large and I added gutter covers and drip line protection. I got my quote in a timely fashion, and they were patient working with my questions as I made up my mind about choosing them. It took a couple weeks to get on the schedule but all the work was done in a day. The crew left the yard clean and undamaged. I had a question about the flashing on my chimney and noted my end gable vents had not yet been covered. The crew chief returned the following Saturday AM, answered by question politely and then covered the gable vents very quickly. There was some confusion when I went to pay. My first electronically sent check didn't actually leave my bank through my error and then my second check got misplaced at Lawler's. We had a few phone calls and emails over these payments but through there was some confusion, Mr Lawler was polite and patient through out. Overall the entire service went smoothly and we are very happy with our new roof and gutter covers. We wouldn't hesitate to use Lawler again.

He was very punctual, very professional, he gave me some information which I thought was very truthful, the only reason I didn't tell him to go ahead and do it at the time is I wanted to check him out on the internet and the better business bureau and so forth, which I did, and my only question about that was he only used a certain product and there was a lawsuit against that company because of the quality of their manufactured goods. The guy that we're talking about is the only one who noticed that there wasn't salt underneath all of the roof shingles, which is a major no-no. The plywood sheathing was wet and moldy.

The vendor is professional and the team did their job with utmost professionalism. They communicated what they did and cleaned up the place. They had to come back to clean up because of the snow. Excellent job.

I like the product, I like the guy who came out and I thought he did a good job. It ended up taking longer than it was supposed to.

Angie's List advertised a special complete roof replacement for a 2,000 square foot roof from Lawler Custom Exteriors for $4,980. I had a larger roof -- but the additional roof rate was discounted for Angie's List members as well. Jim Lawler made independent website information available to me for evaluating other possible roofing upgrades. I chose several of these, including an upgrade to 30 lb. felt, a drip edge system, ice and water shields on the eve lines and a ridge vent system. In the contract, it was stated that replacement of damaged decking and additional flashing would cost extra and some of each were required. Jim sent me addresses of homes for which his company replaced roofs with materials of the colors and style available to me. It was very helpful to be able to see the finished roofing jobs done by his company and how the shingle colors looked installed on homes similar to mine before making any final decisions on shingle color. Because Lawler Custom Exteriors was so well organized, all of the information I needed to make choices was sent to me by email by Jim and his staff, even before I asked for it. I was very pleased with the responsiveness of Jim and his crew. I had a home insurance policy premium due and was told by the insurance company that my rate would be lower if a new roof was installed. When I told Jim of this situation, he made sure that my job was completed before the insurance company deadline. All work was completed in two days and because of their ability to schedule my job when I needed it, I got the lower home owner's insurance rate. Before leaving the work site, the crew loaded all of the old roofing and all debris from the new shingle packing materials into a dumpster that was removed shortly after the job was finished. Since two very young children and a small dog live in the house, I was pleased at the way the surrounding yard was cleaned up after the roof was installed.

I found it difficult to get an appointment with this company. The company said they would be out to inspect the roof but would not give me a specific day or time that they would be here, simply saying that I didn't have to be here for the service to be performed. However, once they did make it to my house, I do believe they performed a thorough check and made a few repairs to the roof where they found a few loose shingles.

Lawson Exteriors is the best of the best. Very punctual and professional who did a great job.

It looked like there might be a leak on my roof around my skylight – I’d seen a water mark on my ceiling and thought it might be from the skylight. He was on my roof for 5 minutes; I had him come back and seal around my skylight. He then sends me an estimate for $3,000 to replace my skylight. I don’t even know if he did the work! For what I paid, I don’t think I got the value of the work done.

During the spring of 2012, we noticed that there appeared to be some irregularities with the roof. On additional inspection by 2 professional inspectors, we were told that the entire deck should have been replaced due to the "spongy" feel of the roof.. Although several representatives for Mr. Lawler's company did come to address our concerns, Mr. Lawler himself never returned to our property.

Excellent. Communications concerning what was needed and how it would be done were explained in detail. Questions were answered promptly. Particularly appreciated the ability to communicate electronically, receiving answers quickly to my questions. Also liked the fact that websites were provided for additional information as well as shingle types and color choices, etc. Work was performed as scheduled. Teams performing the work were professional, organized and cleaned up all debris at the end of each day's work.

When the crew finished installing the new roof I was very pleased.... I fully intended to give them an excellent review here. The issue I have is Lawler business practices. A crew member told me there were some boards that needed to be replaced. I said okay and did not hear a word about additional costs. When I received my invoice the bill went from the $5000 advertised special here on Angies list plus $395 I added for some flashing, to $7,379.40. I picked this company because of their reputation here. I am truly sorry I did business with this company. I called the owner and asked him "how could my bill jump $2,000.00 without some one letting me in on the secret...hoping I could get some adjustment, his response was... "I checked my figures and everything was correct and the invoiced amount would not change"....WOW !! Was I shocked... I wish you well if you do business with Jim Lawler

They did a good job and I got what I needed. However, I did have to wait a while before I could get the work done.

Everything so far has been good. They did a fantastic job on the inspection.

We hired Lawler Exteriors based on good reviews on Angie's List, so we realize our experience may not be typical, but we weren't totally happy. Never got to meet Mr. Lawler, but he was very nice and professional on the phone. The actual crew didn't speak much English, and communication was difficult. Shingles were delivered on Tuesday, and roofing was supposed to begin Weds. No one came Weds. or Thurs. Tried to contact office, got answering service twice, was eventually told workers would be out Friday. No one came. On Saturday morning, unannounced, roofers showed up. Granted, rain was in forecast some of the time that week, but we'd have liked more communication. Concern about price: we got 2 other bids from smaller companies that were for $1000+ less, and another that was the same price. Mr. Lawler based his bid on the insurance company payout so it was exactly what State Farm would pay. The roofers who bid less didn't ask to see the estimate but based cost on their own measurements, and would have saved us some money. Roofers did a nice job on the house, but our shed didn't look very good--it was barn-shaped, so the big finishing nails they used looked tacky. (Our neighbors also had a similar shed re-roofed, and no nails showing.)The crew worked hard, took a 2-hour lunch break, then finished by late afternoon. We were pleased it only took one day--a positive point. Their vehicles left oil in the driveway, and the big dumpster sat in our driveway until Monday--guess that's not a huge deal. The crew left lots of nails in the gutters, and one left on the driveway caused a flat tire in our car. Mr. Lawler was immediately attentive to that, and offered to pay for repair. We didn't have any other nails on the lawn, so cleanup there was fine. What would have made the experience better? Communication. Also, though an owner can't be on every jobsite, it would have been great to meet some rep from the company before work began, and to have a supervisor come inspect the work when it was completed. We hope this review is perceived as fair and that we weren't being too critical or demanding. In retrospect, we wish we would have chosen a smaller, local company.

They provided no documentation of anything they assessed or accomplished. No photos to show before and after. The only evidence we have that they did anything is a single shingle replaced - for $300. Another reason I will not trust Angie's List anymore.

We were very satisfied with the job done by Lawler Custom Exteriors Inc. They were very thorough, they were willing to negotiate, their timetable was accurate in terms of when they could have it done.

Roofing is messy, but the crew cleaned up very well. The cost was just a little less less than the two other bids we obtained. The company assumed that it would be possible to use a lift truck to place the roofing materials on the roof. Our driveway turned out to be too narrow for that purpose so that the maerials had to be hoisted up. When the job was completed, the company proposed that we pay an extra fee to cover moving the materials to the roof. That seemed unfair. The company owner quickly dropped his request for an additional amount. However, I don't think we should have been asked for it at all. Be that as it may, we're satisfied with the roof and gutters. I would use the comapny again.