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Michael's Flooring Outlet's
Acoustic Ceiling Tiles - Install, Cabinets Installation, Cabinets - Repair,
About us
Michael's Flooring Outlet is a full service flooring company that can help you with all your flooring needs. Installing new flooring can add to the beauty, comfort, and value of your home. There are plenty of things to consider when purchasing flooring. Let our expert consultants help you create the living space you've been dreaming of. At Michael's Flooring Outlet we are committed to giving you the best possible price and service. Our best advertising is word of mouth so we go the extra mile to make sure each and every one of our customers are satisfied.
Business highlights
32 years of experience
Services we offer
Remodeling - general, bathroom, kitchen, mobile home, modular, sunrooms & patio enclosures.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.112 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 8% | ||
| 8% | ||
| 0% | ||
| 17% |
Showing 1-12 of 12 reviews
Helena W.
Sep 2016
Process is smooth. Service is very professional and on time.
Kraig M.
Sep 2016
It went just fine. The salesman was knowledgeable and helpful with regard to the specific products we were interested in viewing. Received a timely quote. We were delayed with our purchase, but the salesman honored our pricing on the original quote.
The installers were on-time, courteous, efficient and competent.
The installers were on-time, courteous, efficient and competent.
Sue R.
Sep 2016
The installers showed up on the day promised. We discussed what was to be done and then I left for work. I did not stay to supervise and I don't feel that I needed to. The install took 2 days and they left the house in great condition. We did not feel put out at all. I would recommend them to friends and family.
James C.
Aug 2016
Michael?s Flooring installed hardwood through the main level of our home. The sales people were very detailed in the way they figured what we needed. The thing we liked best about the bid from Michael?s is that they showed every time we were paying for so that we could do a few things to save money.
When the installers arrived they walked through and told us every step of how they were going to do the job. They then covered up all of our furniture and put plastic up in areas that we did not want to get really dusty. The installers did an amazing job from start to finish.
We found that Michael?s price was very competitive, but what made the whole thing so great was how the whole job went with no issues. They did have to add a couple of moldings but we understood since the issue was with some flooring in the rooms with tile that they could not see prior to starting the installation
When the installers arrived they walked through and told us every step of how they were going to do the job. They then covered up all of our furniture and put plastic up in areas that we did not want to get really dusty. The installers did an amazing job from start to finish.
We found that Michael?s price was very competitive, but what made the whole thing so great was how the whole job went with no issues. They did have to add a couple of moldings but we understood since the issue was with some flooring in the rooms with tile that they could not see prior to starting the installation
Response from Michael's Flooring Outlet's
"Wow [Member Name Removed]! We are very happy to have served you. Your home looks so amazing after we finished. Keep in mind that if you EVER need anything just call and we will send someone by within 48 HRS. Thanks again for letting us help you with your project."
Pam D.
Mar 2016
unknown
Cozette A.
Jan 2015
They came out and stripped everything down, pulling the carpet and chipping up the subfloor. Apparently, they were having issues with the floor, because the lead man told me that my "floors were talking to them" and that the floors "didn't want hardwood, they wanted carpet." Through all of the arguing that took place back and forth, I decided I no longer wanted them to do the work. I had already paid them for nearly everything, they had delivered the wood, and had already torn up the floor and left bare wood with nails sticking out. We wound up going through countless pairs of socks and my dog wound up with numerous splinters in his paws while I awaited the opportunity to be able to afford to hire someone else to do the job. I was so stressed over this situation that I became very sick and ended up in the hospital. I finally had to contact my lawyer to handle the rest, fighting with them to release the lien and end the contract.
Patricia V.
Feb 2014
They sent a wonderful carpenter who did an excellent job in no time at all.Not even a mess! Then, the stairs were to be redone. That became a huge problem that lasted from January 2013 to Sept 2013. In the end, they paid the extra money to hire a professional stair person to redo the job. The owner of Michaels told me they would do whatever to satisfy me...and they did. In the end, my stairs are beautiful. I just had to have patience for the long period it took. The people they sent to do the stains were messed up a few times, but it was taken care of.
Joan W.
Sep 2013
Everything went smoothly, installer was very nice and did a great job.
Linda K.
Dec 2010
Excellent.
NANCY E.
Aug 2010
At the time I felt like the price was fair. The installers incorrectly installed the toilet in the bathroom and Michael told me that he would pay for the repairs that the plumber needed to do to fix the problem. It was a $300 problem, but he did not honor his agreement or return numerous phone calls. Since the work wasn?t done right I would say that price was not fair. During the initial job their professionalism was an A, however when there was a problem, it became an ?F?.
Diane B.
May 2010
It went very well. The installers were very professional and experienced. They took a lot of care to make sure the floors were installed correctly. The owner called after the installation to make sure everything was done to my satisfaction. I'm happy with the look and quality of the floors, as well as the overall service experience. I plan to have Michael's do my hardwood floors, too.
LAURA S.
Apr 2010
Once carpet installed had to come back out to replace carpet. They determined it was the dye didn't match at the seams. After replacing it, the seams are still visible more than I personally think they should be. Tracking of footsteps are more than I expected
Response from Michael's Flooring Outlet's
"We are sorry to hear that a client is not happy with the flooring selected at one of our locations. We have many products from many different manufactures. There are many selections to choose from here at Michael's Flooring, from low price to high price products. Sometimes a sale is made based on a budget amount in mind. We try hard to give each consumer the best quality product for the price paid. We also strive very hard to have the best installation around. Each of our installers are trained well, and watched very close. This ensures that each of our clients gets a high end product as well as a high end installation crew. Although at Michael's Flooring we keep the prices very low. Again we are sorry that the client feels that we did not do enough for them. Sometimes a phone call is all that is needed and we will be right back to take a look at any concerns."
Licensing
State Contractor License Requirements
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FAQ
Michael's Flooring Outlet's is currently rated 4.1 overall out of 5.
Michael's Flooring Outlet's accepts the following forms of payment: CreditCard
Yes, Michael's Flooring Outlet's offers free project estimates.
No, Michael's Flooring Outlet's does not offer eco-friendly accreditations.
No, Michael's Flooring Outlet's does not offer a senior discount.
No, Michael's Flooring Outlet's does not offer emergency services.
No, Michael's Flooring Outlet's does not offer warranties.