Horrible! Absolutely horrible. Hank came out and gave me a bid of $1800 a month ago. I gave him a deposit of $1000 the first day he showed up. Walked through the house and saw every room, door, etc. Said when he could start and it would only take 4 or 5 days total. They show up around 8:00 everyday and leave around 2:30. All day long, they are outside and going to their trucks every 30 minutes or so, and are out there for 10-15 minutes. I have an Arlo system so I can see the comings an goings. The paint they were using wasn't covering. I suggested they upgrade the paint and I would pay the difference. After 3 rooms they finally did that. They do not complete a room before moving on to the next. I have 7 rooms and 2 bathrooms, and at any given time, I had 4 rooms full of drop cloths, ladders, paint cans and equipment. I did add a few closets to the job so I knew that there would be a fee added for the small closets. After 7 days of their comings and goings, I finally decided to help them along and went and bought my own pain and painted 2 of the closets myself over the weekend, and did some areas where they missed. I needed to move stuff back into some of the rooms so they could move on. There were several doors to paint, and some that were going to stay wood. I came home one day and they had painted the doors that I did not want painted. The closets that they were to paint are still torn apart. Doors are inside the closet unpainted. The shelves and rods haven't been put back in. One closet is missing the door handles. They dropped a good amount of paint in the middle of my bedroom floor on carpet. They didn't tell anybody and tried to clean it up themselves. Well, now there is a huge beach ball sized area where the carpet is much lighter than the rest of the room. Now I will be hiring carpet cleaners for that AND all the drops that they never cleaned up. And I will be painting closet doors and putting closets back together, plus painting all if the trim that they didn't paint but was left on several lists for them. Yesterday was the final day. I told them last week that they had to be finished by Monday (day 8). I have an inspector coming so that I can list my home for sale and still have other things that I need to take care of. It was time to settle up and pay Hank the balance of $800 plus the cost of upgrading the paint and 3 additional closets. (I was thinking $300-$400 more, maybe) He went into some song and dance about how hard the job was and it took them too long and it should be double what the bid was. I told him that I am not paying him double. He says, Oh, I won't charge you that much, but I do want an additional $2000...What? Who does that? $3000 for a job that you bid $1,800 on? That is WHY you get bids!!! I am in business and when I bid a job, whether it's harder than expected, or takes longer than expected, you don't raise the price at the last minute. That is bad business, period! I knew all along that they wouldn't finish in 4 days and that they couldn't possibly be making any money, because they weren't working! My alarm on my phone went off all day long with their running in and out...for nothing! And it was taking 2 guys 4-5 hours to paint one small bedroom. I painted 2 closets in a little over an hour, and cleaned up after myself! I will never ever hire this man again! And if you don't want to do part of the work yourself, I would advise you not to hire him either! He'll give you a price and then raise it when it's time to pay. Terrible business man and terrible painter!