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VICTORIAN SALES

Brick or Stone Fireplace Installation, Brick or Stone Fireplace Repair, Gas, Pellet, or Wood Stove Service,

About us

Fireplaces, Gas logs, Wood stoves, BBQ grills & accessories, HVAC, etc.! Financing options available!

Business highlights

47 years of experience

Services we offer

& more! Our friendly, BBQ grills & accessories, HVAC, Located in the Fenton Industrial Park right off Hwy 44, VICTORIAN SALES offers sale/installation/service of fireplaces, gas logs, helpful staff is ready to assist customers prepare for each season, so stop by or visit us online for more info!, wood stoves

Accepted Payment Methods

  • CreditCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%
Showing 1-4 of 4 reviews
June B.
Mar 2015
5.0
Yes, I recommend this pro
$95
The technician was able to clean the parts on the gas fireplace and got it started within the hour.  Only had to pay the service charge.  He was persistant in getting it started and no new parts were needed.

Alice L.
Dec 2014
5.0
Yes, I recommend this pro
$7,000

We liked their selection and we had used them before over the years just buying different things from them. We were familiar with them. We had gotten another bid and they were well under that. We also liked the product that they were offering. We did some research on it and we thought that it was the best for us to go with. They were very honest and upfront with us. So far, the fireplace is working out great.  


George T.
Nov 2012
1.0
$800
read above
Response from VICTORIAN SALES
"We hate to read such negative and incomplete remarks, so we wanted to provide details. It needs to be noted that the customer installed and cleaned the logs himself, placing them in an incorrect position; this is what creates soot. As far as his claim of us not showing up, we have never just decided not to go to an appointment. We give time frames (AM/PM), rather than exact times, since we cannot guarantee how long each of the days' jobs will last, but we did go to customer's home (2012) to place his logs in correct position, and customer was not charged a service call fee. We apologize that the customer was somehow unhappy with us and our service. We always continue to strive for perfection and customer happiness."

Daniel T.
Oct 2012
5.0
Yes, I recommend this pro
$3,500
Overall, the installation went very well. I did a lot of the preparatory work, but didn't feel qualified to do the actual installation of the fireplace and chimney. Even though it was and quot;direct ventand quot; we had to run the chimney up through the attic and roof. The installer did an excellent job of getting everything put in and secure. Unfortunately there was a problem with the ignitor on the fireplace, so they had to order a replacement. It took two more attempts to get a working part, but in the end it all performed as expected. Victorian Sales was very good about getting back to us and coming out with the replacement parts.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

VICTORIAN SALES is currently rated 4.0 overall out of 5.

VICTORIAN SALES accepts the following forms of payment: CreditCard

No, VICTORIAN SALES does not offer free project estimates.

No, VICTORIAN SALES does not offer eco-friendly accreditations.

No, VICTORIAN SALES does not offer a senior discount.

No, VICTORIAN SALES does not offer emergency services.

No, VICTORIAN SALES does not offer warranties.