As homeowners we have held off writing a review about Tesson Roofing and Exteriors for a long while now while we tried very hard to manage working with a business owner who lacks communication skills, bullies his clients, and makes every attempt to side step ownership and accountability for the terrible work his employees do. TR&E was hired to remove and replace all the hip shingles, the ridge shingle, the ridge vent and to install 2 new passive vents. The passive vents were not installed correctly. They never offered to correct this. The first attempt on the shingles and vent left approx. 30-40 nail holes in our roof, across 3 ridges of our home. This was not caught by TR&E it was caught by me. The hassle I went through to get TR&E to fix this issues was out of line. All TR&E wanted to fix was one ridge line until I sent them images of damage to all three. They had to rip everything off and do it all over. When they did this, they destroyed roof deck. Again, TR&E did not want to be held accountable. We chose not to pursue them for repair as the more they were on our roof the more they were damaging our deck shingles. Let me preface this next part, they had an employee come out to fix a nail their roofer hammered in bent over and to quality check everything and he gave the job the A OK. The really ugly aggressive and bullying behavior by the owner began 3 months after install when the weather warmed up. The Ridge Vent started twisting and warping off the roof. Again, it was not TR&E who came out and figured out what was wrong it was me again. I inspected about 60% of the vent installation. The installers did not leave an expansion gap and worse than that they only installed 28 of the 90 nails required to secure the vent to the structure. After finding that on 2 of our ridges I did not even bother to check the third. As homeowners, what we were subjected to by the owner of this company regarding this issue was unbelievable. It became so bad that I had to have my husband step in. The images speak for themselves. It was a horrific experience. We are currently still left with damage to our roof that TR&E refuses to take ownership of. This company has the AUDACITY to accuse us of damaging our own roof, despite having photos that prove they did. More to come later this year. Pictures don't lie.