Spectrum Cleaning and Restoration
About us
Spectrum Cleaning and Restoration is a licensed, insured, IICRC-certified, and CRI-approved full-service carpet cleaning and restoration company servicing the greater St. Louis and Columbia areas for more than 27 years. Spectrum offers professional carpet cleaning services for commercial and residential clients. Using state-of-the-art equipment, Spectrum technicians employ a unique cleaning process to make carpet appear brand new. This thorough cleaning comes at reasonable rates and with our professional guarantee. Spectrum also offers duct cleaning, urine decontamination, furniture and upholstery cleaning, ozone or hydroxyl treatment, etc. Spectrum's restoration services include fire & smoke cleanup, water mitigation, and mold remediation. Spectrum has a strong background working with a variety of insurance providers to ensure fast, efficient, and cost-effective service to restore homes and properties to pre-loss condition .
Business highlights
Services we offer
Residential and commercial carpet, art & photography., content cleaning, dry cleaning, fire, furnishings, laundry, moving, reconstruction, smoke and soot restoration, storage
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 6% | ||
| 0% | ||
| 6% | ||
| 0% |
"Thank you [Member Name Removed]. We look forward to working with you in the future. Grace Bader Office Manager"
see above. they did a very good job.
I have a service agreement with the company and I have renewed with them three years in a row. Obviously, I like them. They always call me. I never have to call them. They call me and say "Hey, it's time." I would use this provider again in the future.
"Thank you for submitting your review!!!! Have a great day!!!!"
I actually first called another company first and was told I would be called back within "10 minutes or up to an hour, I don't know." I was called back in 20 minutes by someone who told me they would be at my house in about 45 mins, but they would only be there to survey the situation and go over the costs. Based on their assessment, they would then dispatch a crew. When I asked what time I could expect the clean-up to arrive, I was told 7 pm that evening. I found this to be unacceptable.
At this point (~3:25 pm)I called Spectrum. I spoke to Grace who took my information and said she would contact a crew and call me right back. She returned my call and five minutes and told me that a crew would be arriving between 4:30 and 5:30. Ralph C. from the Spectrum crew called me at around 4 pm to get more details about my situation and say he was on his way. He was at my house at 4:20 pm. Soon after, Chris K. arrived to help and to give me a detailed estimate of the cleanup and its cost. They had the water vacuumed up and the drying fans and dehumidifier set up and were gone by 6 pm! The drying equipment was monitored daily, with Greg A. arriving each day at the exact time we requested. Even though the drying equipment was on site for an extra day and a half, I was not charged any additional money. When the carpet and walls were dry, Chris K. returned to stretch/re-tack the carpeting and clean and deodorize the carpet. All this for $600.
Every employee from Spectrum that we worked with (Grace, Ralph, Chris, and Greg) was friendly, polite, and knowledgable. They returned all phone calls promptly and they arrived when they said they would. We will use Spectrum again in the future for sure!
I paid a little more than the advertised price because of the dogs going on the carpet.
Very pleased with the company and the guy who did the work.
Licensing
State Contractor License Requirements
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