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Hely Heating and Air Conditioning

About us

Family owned & operated.

Business highlights

Emergency services offered
39 years of experience

Services we offer

Furnace repairs and replacement, air cleaners, air conditioning repairs, boilers, geothermal units, heat pumps, humidifiers & UV lights., radiant floor heat

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.820 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
0%
2
5%
1
0%
Showing 1-20 of 20 reviews
Nancy M.
Jul 2017
5.0
Yes, I recommend this pro
$100
It seems to be taken care of. They seem fairly reasonable. We have used them for a number of years. We use them every year. At the beginning of the season, they check the compressors and heating.

Robert F.
Nov 2016
5.0
Yes, I recommend this pro
unknown

Robert A.
Nov 2016
5.0
Yes, I recommend this pro
Their work has always been very good. They are up to date with the latest technology and find solutions that are most effective for your situation but also keep older equipment well maintained. The staff we deal with are professional and have worked for the company for years, so they know our equipment well.

Joseph D.
Aug 2016
5.0
Yes, I recommend this pro
$200
They are very reliable and install good products.

Jennifer C.
May 2016
5.0
Yes, I recommend this pro
$3,200

We were headed out of town for 10 days with someone staying at our house, and the AC would not work the day before we were leaving.  They came and checked it out and told me we needed an entirely new unit.  At first discussion, it wasn't something that could be completed the same day.  But when I told them of our circumstances, they pulled someone out of the field and had them come to assist in replacing our unit.  What awesome customer service.  I have used them for the 20 years I have owned my house and I have never been disappointed by their service or product. 


Robert B.
Jun 2015
5.0
Yes, I recommend this pro
Install went great and on time.

Sue S.
Dec 2013
5.0
Yes, I recommend this pro
$700
Just days before we were to close on a 1920s house, we were told by the seller that HVAC had completely died. It was a critical issue in our decision to walk or buy, as a new boiler runs $7-$17,000 and beyond without labor costs.  Rich Hely took the time to come look at our problem on very short notice. With his experience and expertise, we were assured his firm could tackle the issue. We closed on the house and within days, the Hely Crew came out to get heat in the house before the really cold weather arrived. They just kept working until it was fixed. Very professional, very hardworking, very knowledgeable.
We were ecstatic with the fix and the reasonable price. But finding nice, honest people you can count on when you really need them—priceless.

HARRY K.
Nov 2012
5.0
Yes, I recommend this pro
They have done all of my HVAC work. They replaced my furnace five or six years ago. They put in a new AC this spring, and they have also put in a new water heater in the past. I have been very pleased. Everyone has always been on time and if they are ever going to be a few minutes late they let me know in advance. I’ve been happy with the work. Their prices are fair. If it’s something major, I usually deal with the owner, Rich.

Tina S.
Oct 2012
5.0
Yes, I recommend this pro
$1,130
Hely was absolutely fantastic and I highly recommend them! 
Following the Laclede Gas Home Sale Inspection, it was discovered there was a leak in one of the gas runs and the house needed a flue liner for the hot water heater (now code). There was a need to get this work done quickly due to the upcoming clsoing.
My agent recommended I call Hely. They understood fully what was needed and their pricing was much better than the other two  companies I had called. In addition, Melissa, (who was fabulous to work with) saw to it that someone was at my house the next day to find and repair the gas leaks. (I was without stove or hot water). The other companies were at least a week out for an appt. Tim, the tech, arrived early. He was very professional, courteous and diligent. He was a really nice guy! He also helped coordinate coming back to install the flue liner and made sure the appt was in place before he left. The following Monday, just as promised,  the flue liner was installed.
Their customer service is outstanding. Their pricing more than competitive. They are now, the only HVAC company I will use.
They are coming to my new house this week, to install a humidifying unit!

BARBARA B.
Jul 2012
5.0
Yes, I recommend this pro
$70
In the past they installed both my furnace and air conditioner. They do my spring and fall air conditioning and heating checks. I have used them for about 20 years. They are very reliable and respond virtually immediately. This company is also priced well.

Jim M.
Dec 2011
5.0
Yes, I recommend this pro
$120
We have been pleased with them.  We have been using them for a number of years.  They are very responsive.  They come out quickly.  We actually had a problem and they had already been out.  We thought our heater wasn't working and a couple of days later they came out.  They are very professional.  I don't have anyone to compare them to.

Duane F.
Aug 2011
5.0
Yes, I recommend this pro
$155
Called Hely on Monday morning and had an appointment by 11:00 am.  The tech arrived on time and diagnosed the problem in approx. 10 minutes which was a blown capacitor.  He had a replacement in his truck and the repair was diagnosed and completed in 30 minutes.  The best part is that the tech fixed the problem and didn't try to sell me something I didn't need.  I observed the repair and the tech was happy to answer all of my questions.  If and when my unit dies I will definately call Hely for an estimate.

Crowley M.
Jul 2011
5.0
Yes, I recommend this pro
$300
The duct work installer worked hard to complete the installation within the timeframe expected and at the exact estimated price.  I think it took him a bit longer than expected when the estimate was made because my attic is not very big and moving around through it can be a challenge.  He vented the ducts through an eave vent he installed, cleaned everything up.  The job was done in a professional manner and looks great.

Katheryn S.
Jun 2011
5.0
Yes, I recommend this pro
They located and repaired an issue with the exterior wiring.  If they hadn't have noticed the issue, it would have caused major problems down the road.  The technician, as well, was polite, courteous, and charged a fair price.

ROBERT H.
Feb 2011
5.0
Yes, I recommend this pro
$180
Excellent experience all the way around!

CHARLES K.
May 2010
5.0
Yes, I recommend this pro
$5,000
They did a great job at a lower price than several other companies. I continue toi call on them for service.

Randy B.
Feb 2009
5.0
Yes, I recommend this pro
$3,000
My broker and someone else also recommended the place to me. I compared the prices with other places and American standard is supposed to be the elite brand and I went with it. I had a problem with the circuit in the electrical panel last week and they fixed that on the same visit. That probably saved me money because I didn't have to call an electrician to fix it neither did I have to make another trip. I really can't complain about these guys at all. When they came to install a new heating and cooling system it was very small and had to custom fit it. They are really knowledgeable and showed me a thing or two. They could have kept information to themselves, but they taught me how to do it. There was a lot of value added things in their service. It is a good unit and I like it.

A M.
Dec 2004
5.0
Yes, I recommend this pro
$2,300
MR. HELY CAME OUT TO LOOK AT THE FURNACE AND GAVE ME AN ESTIMATE WHICH I LATER ACCEPTED. THE WORKMEN KNEW WHAT THEY WERE DOING AND WERE PUNCTUAL AND COURTEOUS. ONE OF THEM EXPLAINED THE NEW SYSTEM TO ME AND HOW TO ADJUST THE NEW HUMIDIFIER AND NEW THERMOSTAT. ALSO THEY CLEANED UP AFTER THEMSELVES.

SUE B.
May 2004
2.0
$469
I WOULD NOT HAVE USED HELY IF I HAD KNOWN THE WARRANTY WOULD NOT BE HONORED. THEY HAD INSTALLED THE UNIT AND SHOULD HONOR THE CONTRACT EVEN IF PARTS DEALER DOESN'T. I WOULD NOT RECOMMEND THIS COMPANY TO OTHERS.
Response from Hely Heating and Air Conditioning
"Hely would have honored the proposal/contract for installation if the member was the purchaser. The system was installed by Hely for the prior owner not for the member."

BETTY G.
Dec 2002
5.0
Yes, I recommend this pro
THEY WERE PROMPT, THEY RETURNED MY CALL RIGHT AWAY, THEY ARRIVED AT THE TIME THEY SAID THEY WOULD BE HERE, THEY CLEANED UP AFTER THEMSELVES, THEY SEEMED TO BE JUST THE RIGHT PRICE

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Hely Heating and Air Conditioning is currently rated 4.9 overall out of 5.

Hely Heating and Air Conditioning accepts the following forms of payment: CreditCard

No, Hely Heating and Air Conditioning does not offer free project estimates.

No, Hely Heating and Air Conditioning does not offer eco-friendly accreditations.

No, Hely Heating and Air Conditioning does not offer a senior discount.

Yes, Hely Heating and Air Conditioning offers emergency services.

No, Hely Heating and Air Conditioning does not offer warranties.