Hely Heating and Air Conditioning
About us
Family owned & operated.
Business highlights
Services we offer
Furnace repairs and replacement, air cleaners, air conditioning repairs, boilers, geothermal units, heat pumps, humidifiers & UV lights., radiant floor heat
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 5% | ||
| 0% |
We were headed out of town for 10 days with someone staying at our house, and the AC would not work the day before we were leaving. They came and checked it out and told me we needed an entirely new unit. At first discussion, it wasn't something that could be completed the same day. But when I told them of our circumstances, they pulled someone out of the field and had them come to assist in replacing our unit. What awesome customer service. I have used them for the 20 years I have owned my house and I have never been disappointed by their service or product.
We were ecstatic with the fix and the reasonable price. But finding nice, honest people you can count on when you really need them—priceless.
Following the Laclede Gas Home Sale Inspection, it was discovered there was a leak in one of the gas runs and the house needed a flue liner for the hot water heater (now code). There was a need to get this work done quickly due to the upcoming clsoing.
My agent recommended I call Hely. They understood fully what was needed and their pricing was much better than the other two companies I had called. In addition, Melissa, (who was fabulous to work with) saw to it that someone was at my house the next day to find and repair the gas leaks. (I was without stove or hot water). The other companies were at least a week out for an appt. Tim, the tech, arrived early. He was very professional, courteous and diligent. He was a really nice guy! He also helped coordinate coming back to install the flue liner and made sure the appt was in place before he left. The following Monday, just as promised, the flue liner was installed.
Their customer service is outstanding. Their pricing more than competitive. They are now, the only HVAC company I will use.
They are coming to my new house this week, to install a humidifying unit!
"Hely would have honored the proposal/contract for installation if the member was the purchaser. The system was installed by Hely for the prior owner not for the member."
Licensing
State Contractor License Requirements
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