Blue Chip Pest Services
About us
We are a family owned pest control company that is in our third generation of serving the St. Louis area. We have been protecting homes and businesses in St. Louis since 1959. We have 3 offices in the area in St. Peters, Ballwin, and Fenton.
Business highlights
Emergency services offered
66 years of experience
Services we offer
Pest & rodent control. Wildlife management.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.7189 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 80% | ||
| 13% | ||
| 3% | ||
| 1% | ||
| 2% |
Showing 1-25 of 189 reviews
Justin S.
May 2023
Just wanted to share my experience w/ Blue Chip Pest Control. My 6 month old puppy got into their rat poison box in my back yard which they assured me would never happen. They said he could never get into it and that the poison would never hurt him because of his size. (About 50lbs. at the time). He couldn’t stop vomiting and was pooping blood. My girlfriend took him straight to the Vet where they treated him with vitamin K and some nausea stuff for his stomach. I have been a customer for over 10 yrs. and when I called to notify them they told me that wasn’t possible like I made it up. All I asked from them was to please pay the approx. $400 Vet bill. We went back and forth for several months finding it very difficult to get ahold of them most times. Finally they asked me to get something in writing from my Vet which I did and they still would not respond for over a month. I then threatened to leave a bad review and within an hr. they responded offering to credit my account for the Vet bill. That would have been great if they’d have did that in the beginning, but after all the grief all I really wanted was to get reimbursed so I could take my business elsewhere. I know the ownership changed recently but that is no way to treat a long term customer. I will never use them again and if asked, will def. urge others to use someone else!
Michelle H.
Nov 2019
They were honest, reliable, on time and provides high service.
Jane A.
Jun 2018
Nate called an hour before he arrived at my rental property. Once we met, he took charge of the situation and handled it just as I had hoped. I had one tenant who is sensitive to chemicals and he went out of his way to work with her. He found the ant colony almost immediately.
Arthur F.
Aug 2017
Called Blue Chip and they were very informative. Scheduled the extermination the same day. Chris Tooley arrived on time, looked at the nests and said no problem. He also sprayed the perimeter of house while he was at our home. Yes - I will hire again.
Allyson S.
Jun 2017
Great. Came out the same day, super professional and educational.
Allyson S.
Jun 2017
Great! They came out the same day, problem is taken care of - so great we signed up for the service every 3 months - only $96!
JAMES L.
May 2017
.
James H.
Aug 2016
They’re good. They were okay. This is the first time I’ve used them and they were okay.
Gary C.
Jul 2016
unknown
Christine K.
Jun 2016
We would use them again.
Christine K.
Jun 2016
We have a contract with them.
Carl R.
Apr 2016
unknown
Renee R.
Feb 2016
.
Karen M.
Jan 2016
.
Heather D.
Dec 2015
We have an annual service plan with Blue Chip and have had for over 5 yrs. Over the last year to two years I have become more and more disappointed with the service. When we first contracted with Blue Chip we were happy with the service, but the last 18 months plus we have had more and more bug issues and there was never a break in service. At first it was just ants in the kitchen and this warm season not only were they in the kitchen they were in the bedrooms and bathroom! We are serviced every 2 months and did call occasionally for additional treatments, but the problem continues (only the cold weather is helping now). In addition, one of the times my home was being serviced I heard my outside water running, I looked to see what was going on and found the Blue Chip technician filling their ranks with my water. I called about this and was told that they do use customer water and that if I didn't want them to, they would make note of it in our account. Lastly, I recently called to pay my bill and was told that our next service would be in about a week at a time I would not be available. I explained I needed my indoor rodent traps replenished because we are still having that on-going issue too, I asked about other times and was only offered that day and really no other times because they had commercial clients that needed service first thing in the morning. I would have recommended this company at one time, but not any more.
Response from Blue Chip Pest Services
"I'm sorry that it sounds like we let you down with our service. I would like the opportunity to correct this situation and have tried reaching you several times via email and phone with no response yet. Please feel free to contact me directly if there is an opportunity to make this right. We have listened to the call last week and spoken to the office staff regarding this type of situation. It sounded like there was no other available times due to the fact that this past week was shortened due to the holiday. Needless to say, we can (in most circumstances) find a time that is convenient for you, however sometimes other appointments are already scheduled on a particular day with specific times (like our commercial clients). It sounds like the office should have offered another service day. In regards to the service issues, we have a year round guarantee with most service plans that cover these pests and provide for any additional treatment necessary at no additional cost. Not making excuses but this past year was a particularly bad one for pest with heavy amounts of rain, and hardly any days over 100 degrees this summer. As far as the issue with water, for safety concerns we try to avoid having super sized tanks on our trucks and / or driving around with full tanks unless necessary. We do utilize water at the treatment site if at all possible and generally only need a small amount of water to complete this. Needless to say if you would prefer that water is not used from your home, simply make the request and we will make notes on your account for the technician. Again, I am sorry for the problems with your service and would like the chance to make this right. Jeff Phillips - Owner"
Theodore F.
Sep 2015
Technician Tony W. was AWESOME.
Super punctual, professional, always had a smile on his face. I asked if I could " tag along " and he welcomed me on board.
With the cooling temperatures, we had spotted several wolf/ garden/ and even a brown recluse over the past few weeks.
Blue chip initially scheduled me for a treatment, and then a 2 week follow up. After Tony's thorough inspection and treatment he cancelled the follow and said everything looks good. Saved me 50 bucks!
He answered every question thoroughly with a smile and welcomed everything I had to ask. A true professional!
Thanks so much, Tony! You are our hero!
Super punctual, professional, always had a smile on his face. I asked if I could " tag along " and he welcomed me on board.
With the cooling temperatures, we had spotted several wolf/ garden/ and even a brown recluse over the past few weeks.
Blue chip initially scheduled me for a treatment, and then a 2 week follow up. After Tony's thorough inspection and treatment he cancelled the follow and said everything looks good. Saved me 50 bucks!
He answered every question thoroughly with a smile and welcomed everything I had to ask. A true professional!
Thanks so much, Tony! You are our hero!
Chris A.
Sep 2015
I really like these guys. I've used them for about a year and a half. I've found them responsive, punctual, and professional. Jason came yesterday and he was really nice and helpful. They do a good job of letting you know what you need and what you don't need. I'll keep using them and recommending them.
Renee R.
Jul 2015
The gentleman that showed up, Stephen Mills, was polite, interested in our problem, and discussed it with us. He explained what he was going to do and even explained a little about the clover mites we were seeing. He then proceeded to take his time and do a great deal of spraying in our house, our basement, and around the entire house outside. He didn't do just a small dribble along the foundation and inside walls like some services did; he did a lot of spraying, especially outside where he thought they were nesting. We actually saw good results beginning a few weeks after he was here.
Mary S.
Jun 2015
Very nice, professional, left us updates and the best part...no new mole runs! YAY! I found the price very fair as I have tried everything to get rid of them. I wish I'd called them first!
Joseph C.
May 2015
They were professional and prompt. Very knowledgeable.
JAMES P.
May 2015
We are very happy with them. They have taken care of our problems. If ever we do have a problem, we just call them and they will come out extra. I think their price is very comparable.
Ginger H.
May 2015
unknown
Carolyn B.
Apr 2015
unknown
KATHERINE S.
Mar 2015
They have been wonderful. We used them on a rental property that we have and they are really good at working with our tenants. They are always on time and they do a good job. They take care of whatever pests we have at that time.
PAT R.
Feb 2015
They were very nice and prompt, their cost was so reasonable! I would definitely use them again! They offered to come back in ten days to re-bate the traps for $75.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Blue Chip Pest Services is currently rated 4.7 overall out of 5.
Blue Chip Pest Services accepts the following forms of payment: CreditCard
No, Blue Chip Pest Services does not offer free project estimates.
No, Blue Chip Pest Services does not offer eco-friendly accreditations.
No, Blue Chip Pest Services does not offer a senior discount.
Yes, Blue Chip Pest Services offers emergency services.
No, Blue Chip Pest Services does not offer warranties.