ARCHWAY FOUNDATION REPAIR

Installed 3 piers but they were unable to lift the wall. Patched the crack with concrete, filled the holes and just mounded the dirt, it looks a mess. When weather breaks I will have to relevel. I expected to replant but will have to deal with large clumps and rocks from the excavation. They were unable to give me a start date until a month after I contacted. Crew was friendly and answered my questions.

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The contractor was pleasant and responsive to questions both before and after the work was done.  The porch was raised and I expect the piers to hold. During the process, however, the slab broke apart into three large sections.  These they mudjacked back into position and patched. The porch had a thin crack before any work was preformed, and the contract specifically disclaimed responsibility for cracking.  I knew this at the beginning but expected care would be taken to avoid further cracking.  Perhaps if the piering were raised simultaneously with applying the mudjacking the strain on the slab would have be minimized.  The contractor has recently returned to raise the smallest of the sections which sank since the work two and a half years ago.

They were really quick. Within two to three days when we had called them, they had somebody out here. There were some additional work that we wanted to have them look at also so they came back out within another day or two and they actually told us how to fix the problem without having to go through them. It was going to be a very big repair to have our foundation fixed but it was just cosmetic so they told us what we can do to fix it cosmetically and it ended up saving us a couple of grand having them putting new piles in. There was a lot of very last-minute phone calls, like 6 in the morning that they could come out that day or 9 o'clock at night that they'd be there first thing in the morning so most of the time, I didn't get the messages until it was too late.

The job was challenging due to piering between slabs. They worked hard to get things a level as they could, but not every mismatched seam could be leveled. I don't know if this is something a mudjacking company should be able to handle or not.
The bottom line is that there was a significant improvement to my patio at a reasonable price. My advice to others with a similar job is to make sure the subject of rebar piering is addressed and understood before starting the job.

Archway Foundation Repair exceeded my expectations. The crew that Tom sent out was extremely polite and professional. They explained what they were going to do before they started. Our solarium has about 40 windows, and I was concerned that they could break during the process of raising and leveling the structure. The crew was methodical and careful. They raised the room and put piers in place without any damage to the windows. The gap that was between the floor and wall completely disappeared. The crew's knowledge and attention to detail was remarkable. When the job was complete the foreman requested payment for the exact amount the bid was for. They cleaned up the job site as if they had not even been here. One of the guys actually brought my trash can from the street after it was emptied and put it in my garage!
I HIGHLY recommend ARCHWAY FOUNDATION REPAIR !

ARCHWAY FOUNDATION DID A GREAT JOB IN KEEP THE WORK AREA CLEAN AND PUTTING EVERYTHING BACK TO IT'S ORIGINAL CONDITION.

Two workmen arrived as scheduled and worked hard to complete the job. They were polite. They cleaned up when they were finished. The floor is now solid as a rock and the cracks were sealed as described in the bid. They also mud jacked a small portion of our rear concrete patio to prevent water collecting there and icing in the wintertime. I had mentioned that I am disabled and am afraid of falling when we take our dogs out back in the wintertime. On that part of the job they only charged for materials, not for the work. I would definitely use them again and would recommend them to others.

The owner, Tom Grigone, met me at the house and quickly assessed the problem and produced the bid. We set the appointment for the work to be performed and he was there as promised. He and his associate did a great job and just as important, cleaned up well after themselves when they were finished. All went well and I was very satisfied. I will be sure to recommend him to others.

Archway came in and installed a drain tile system and two window well drains. The guys came in and broke up the concrete and dug the sump pit in one day. The following day they installed the drain tile and window well drains. The third day they finished. They were extremely clean and efficient. Later, we ran into a problem and they came back out and fixed the problem quickly. They went above and beyond our expectations.

He showed up right on time and began working. He did an excellent job! The finished product is just what I envisioned. He cleaned up everything nicely and communicated well about the job.

WE THOUGHT WE NEEDED AN EXPENSIVE MUDJACKING JOB BECAUSE OF CRACKS ON OUR PORCH, AND PATIO. TOM SAID WE JUST NEEDED MINOR REPAIR WORK, AND SENT BRUCE TO DO THE JOB. BRUCE DID A GREAT JOB, AND I APPRECIATED THE OWNER'S HONESTY!