APPLIANCE REPAIR MASTERS

Great! I very much recommend!

Gary was an exceptionally nice person to get along with. I felt comfortable with him although he was a complete stranger. My dogs LOVED him. He found the problem within minutes of opening the machine.

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The problem was that he did not find what the problem was. My husband ended up finding it. It was just something he didn't see it when he checked it. I don't think it was necessarily wrong, he just didn't notice the problem.

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Gary, the repairman, looked up the code it was flashing, put in a new valve, told me some great stories, made friends with my dogs, charged a reasonable price and made a new loyal customer for his company.

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Dreading the anticipated repair cost and hassle, I finally called Appliance Repair Masters. Gary arrived on the same day, within a few hours and repaired it with a replacement kit that he had with him (no waiting for the parts and another appointment). He quoted the full price before commencing the work. It was more reasonable than I expected plus I had a savings coupon. He assured me the repair kit was reliable. He completed the job, put the fridge back together and cleaned up the area. He also rebalanced the fridge on its floor levels.

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Quick, knowledgable.

Called to ask if they could come look at my dryer.  Gentleman said yes, could be here the same afternoon.  When I described what was happening with the dryer, he knew right away what the probable cause was and told me that he thought he already had the part on the truck.  He arrived; fixed the problem and was on his way within an hour.

The told me a repair man would call me in 2 hours and they did. He was here 15 mins later. Found the problem and was out in approx. 30 mins. Very happy with his work.

Fridge wasn't cooling.  Came within 2 hours of us calling.  Defroster was broken.  Caused it to freeze up.  Also caused it to leak.

I was extremely impressed and happy with the service provided. I appreciate when companies don't waste my time. The service man was very professional and efficient. And fixed the problem!

I was very happy with them. They did a really good job quickly. I was very, very impressed. The guy, John did it. He was quick, on time, went right to work, and worked fast. It was good. He got it done in a hurry. I don't think he overcharged me and didn't do anything else. I called his company back. He gave me his answering machine or something like call me back and said he couldn't do it and he gave me somebody else. I was looking to buy a unit and he said they don't sell, but if I want to try so I think that was when I called him. I ended up getting a washing machine from his referral.

The guy knew what he was doing but not very personable. We had to call and ask if the part ever came in we were waiting for, but as soon as the found it they came right out.

John was very friendly, had the part and was in and out very quickly. This was on a Saturday afternoon. Not many services had Sat hours so it was a bonus that this company did and it was the major reason I choose them.

John diagnosed the problem as a freon leak.  Also we've been having strange brown sludge leaking from the fridge for quite some time, so he thought that it was the compressor lubricant, and that we might be looking at a new compressor soon.
(I hope I got that all right).
He recommended that we get a new fridge as the repair costs will be about half the price of a new fridge.  I agree with him.

Arrived on time and provided an estimate to fix older microwave.  Given the cost of parts, we decided that it would be better to buy a new unit.
Very happy with the service and pleasant attitude of serviceman.  Would recommend and will use in the future.

John came out on 4/1 and identified the problem.  He was on time and professional.  He told me he would order the part and get back with me in 48 hours.  He called the next day to say he was ready to fix the washing machine and we scheduled a time for the following day.  He showed up on time and completed the work very timely.  The washing machine works great now!  It was so nice to have someone you can trust to do work in your home!!

Appliance Repair Masters came to determine what the problem was. They ordered the parts and then came back and fitted them. It was a really good experience. The guy was very nice, he came out the second time with the parts and he stayed until 6.30 at night. He came at the end of his day and worked over his time to get it fixed. I think he did really well. He had to replace the whole bottom of my dishwasher. So the price, for parts and labor, was good.