BROOKMAN PLUMBING

Excellent, excellent! Such attentiveness, patience when we were not sure what direction to go on, absolutely reliable and professional and kind. Patrick was so personable and made it feel like we were top of the list when we know he has many customers. Hired them back a second time and always will! Eric and Noah are awesome - they were the gentleman who did the work. REASONABLE cost

Brookman plumbing kept appointments on time, gave me an estimate immediately upon inspection and completed the work exactly on schedule. Very kind and I would definitely recommend and use them again.

There is no other word that best describes the work performed by Brookman Plumbing other than EXCELLENT. They really know their business and they take great pride in doing it well. Everyone we had contact with were professional, kind, and very empathetic to our needs, not only to the plumbing issues in our home but also our emotional stress brought on by the problems we had. Anyone using Brookman Plumbing can rest assured they are in excellent hands.

I called Brookman Plumbing after reading all of the positive reviews in Angie's List. I called about 10:30 in the morning and Patrick told me that they would try to have someone come out and check our problem that afternoon. Jeremy arrived at about 3:20 pm. He was very polite, professional, and careful to avoid making a mess (he put down a tarp). It required some detective work to uncover our problem which was unusual. The leak was coming from a dime size corroded hole in the back of our garbage disposal. Since it was in the back and relatively small, it was not at all visible as we looked the cabinet under the sink. Once discovered, I expected that either he would have to return to install a new disposal or I would have to go out and buy one and have it installed. Not a problem! Jeremy had one in the truck. After he installed the disposal, cleaned, and left, we were thrilled. I would not hesitate to recommend Brookman Plumbing and Jeremy to anyone with a plumbing problem.

They charged us $150 to replace the toilet flushing valve and flapper only. I accepted the price and wish the toilet would stop leaking. But the toilet was still leaking. We have to call them back to recheck. They came back and spend 5 min to put on a new flapper. But the toilet kept leaking. We called them again. They told us to dump the 4-year-old toilet and get a new one. I cannot believe my ear! Then we decided to check the toilet out by ourselves. Immediately, we identified the problem: the flapper chain is too short so that the flapper cannot completely cover the hole when it should. We adjusted the flapper chain length and fixed the issue. I don't know what to say. We intended to pay $150 for convenient service; but we ended up with DIY.

Work was done professionally and in a timely manner

Excellent at every step; punctual, thorough, polite, neat and tidy.

I called this morning and they provided the service for me by early afternoon. The young man who did the service was very professional, knowledgeable, and personable. He took great care in not making a mess, even wearing protective covers over his shoes to walk through my house. Issue was resolved in a very short period of time. He explained what the problem was and how he intended to repair it to me in advance of doing so. In my mind, I will always call Brooking Plumbing when I have a need.

They quality of service was good.  They were very responsive. The work was excellent.

unknown

I'm wondering why I waited so long to get these repairs finished! Patrick called me the morning after I posted on Angie's List, set up an appt. 48 hrs. later and the work is completed. The men who came to do the work were prompt, courteous, informative, and professional. I will definitely be referring Brookman Plumbing to my friends, family and coworkers. Cost $278

I spoke directly to the owner, Patrick, about the problem. he checked with his employees and his brother Kelly was in the area and came right away. He knew exactly what to do and explained what the problem was. Repaired it in a timely matter. Wore boots inside of the house to make sure the house to remain clean, and did a outstanding job for a very reasonable price. I have used other plumbing businesses and i have always felt I have might have been overcharged. I would definitely recommend them to anybody, and I will be using them again in the future.

unknown

It was a one time deal and they did fine.

unknown

Came in, was prompt, did everything he needed to do. When he set the shower base, he said he would have to come back in a few days after the cement/plaster of paris that he set it in was cured to install the drain. When he did not call, I called him to remind and within two days a plumber was there to make it right. He apologized several times. I believe he got involved in another project and probably forgot. I have known Pat Brookman for over 20 years and I know him to be a person of great integrity and honesty. He also installed a Whole House Water Filter and a Water Cop Safety System for us a few years ago, and replaced our Water Heater about a year ago, so this is not the first time we have used his services His pricing is always fair and his service is excellent. He will do what he says. I would recommend highly.

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I have utilized the services of Patrick Brookman on many occasions, and he is a wonderful, polite, and courteous man, who takes great care to respect the homeowner and her property.  He is very personable, professional, and punctual, and he always cleans up after he has completed his work.  He always wears covers on his shoes, in order to protect the floors and carpets in the owner's home and to care not to track dirt, grass, or lawn debris into the house. That is the mark of a professional, and I appreciate that very much.  
On the last occasion when I needed his services, there was a lot of commotion in my home, because my furnace had gone out and my furnace guys were in the middle of bringing in and installing a new one when Patrick arrived.  This man had to walk over furnace parts, etc., in order to get to the problem commode and do the job for which I had hired him. (He deserves a lot of credit for that.)   Nevertheless, he is a easy-going spirit and took all the surrounding commotion in stride, going directly to his work, replacing a float, valve assembly, and new handle in my half bath commode.  He always returns customers' calls quickly, and he always makes appointments within a short period of time, so as not to cause inconvenience to the homeowner.  On only one occasion, I had to call him several times and leave messages for him to return my call, so I could schedule a repair, but he did not return my calls.  That was a very, very unusual circumstance, and it never occurred at any other time.  When I called him again, he could not have been more apologetic about not having returned my calls and took the blame for that, even though I wasn't upset about it.  I did not expect an apology, and I was very much impressed that a business owner would be so forthright and honest, taking the responsibility for not having returned calls and making no excuses.  That, alone, told me that he is a very decent and honorable man.  (You will notice that unethical companies usually try to place blame on the customer if something goes awry when they render service to someone.  Stay away from those companies, or you risk losses.  Patrick Brookman will NEVER resort to such behavior.)
If you wish copper or other more expensive parts for any job, you will need to tell Patrick before he arrives for the job, and he will accommodate you with the more expensive parts.  Otherwise, he will use standard parts that most plumbing companies use.  I really appreciate that he will accommodate the homeowner in this manner, because more expensive parts, I have found, tend to last longer and are worth the additional cost.
Patrick Brookman does a very good job, and I will hire him for all my plumbing needs because of his impressive work and business ethics and because of his good integrity and character.  In fact, I would trust him to do work in my home even if I weren't here.  I still own my parents' house, and I will hire him to do work for me there, too.  I have no doubt that he will do the same excellent job there that he has always done in the house where I do live.  I have recommended him to many other people, and they have all been satisfied with his work.  This man and his company deserve to get consumers' business.  He is a gem to work with, and his prices are very reasonable, too.
(The ONLY reason I gave him a "B" rating for quality of work was because, on one occasion, an apprentice did some of the work, and he put a commode handle on quite crookedly. In all fairness, I did not tell Patrick about that, because it is such a small thing, and it makes no difference in the commode's functioning.  Otherwise, Patrick's work is always of superior quality.  If there were a rating of "A-", that is what I would have given his quality of work.)

The workman arrived on time and got right on the job. He found the problem and fixed it in no time flat. I have used this company before and will continue to use them as they are reliable.

unknown

Our outdoor water spigot was spraying water where the hose connected (and also closer to the house). I had replaced the washer and done everything I could think of, but I was wasting a lot of water when using the sprinkler. Also, the spigot is located so close to the ground that it causes the hose to bend. I called them on a Friday and I think and they were at my home by 8:30 on the following Monday. Very cheerful and responsive. I asked him what it would cost to "raise" the spigot, but he had a better suggestion that was much more cost effective. So in addition to replacing the spigot and the pipe that went into the wall of the house, he suggested angling the spigot so that a) it was easier to attach the hose and b) the hose didn't bend. Yes, this visit was still rather expensive, but the new spigot is much sturdier than the old one and I know it will pay for itself over time because not a drop of water leaks out now. Also, it is MUCH easier to attach a hose, and the water pressure to the sprinkler is higher because the hose doesn't have to bend at the spigot.

They were prompt, courteous, and took care of our problem.  We would call them again.

Very prompt.  Clean and neat.  They had mats to protect my tub, used shoe covers to prevent tracking in any dirt.  They explained what they were doing and why

The owner answered my after-hours phone call and sent a repairman over early the next morning.  They were exceptional and very fairly priced.  They also helped my neighbor in July and she had a similar experience with efficient, fairly priced service.