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Mark Hicks LLC

Deck Maintenance, Decks and Porches, Pressure Washing,

About us

All associates are employees and not subcontractors. We carry General Liability and Workers Compensation Insurance. No money is required up front, only on project completion. Lien waiver is provided upon job completion. We accept cash and checks drawn on local banks.

Business highlights

38 years of trusted experience

Services we offer

Construction Services: Deck construction (including plan drafting and HOA, city or county construction permits), Roof over Deck, Deck Enclosure, Custom hand rail, ADA Wheelchair Ramps Repair, Pressure Washing & Staining

Services we don't offer

We don't build houses

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

yes



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.839 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
3%
2
3%
1
5%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 39 reviews

kathleen M.
08/2024
5.0
decks
  + -1 more
They did a fantastic job!! We had a huge job to be done and most contractors would not take it on. We have a sunroom off the second story of our home and due to poor workmanship of the builder plus blasting going on across the road from us the room started to tear away from our home. We were told by many contractors not to go out into the room because it was dangerous. The windows and door would not open at all. not to mention it is on a high hill. The Mark Hicks Team came and completely took care of this. They did such an amazing job and now we can use our room again without fear of it coming down and are able to open the windows and door. They were a true Blessing to us! We would highly recommend them!!
Description of Work: Jack the deck up. Install cement piers and support posts with new beams and sway braces etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15,000

Angela P.
08/2020
5.0
decks, garage builders
  + 0 more
He taught me how to do it, I apologize for the bad review. I was under alot of stress and misunderstood the price, They showed up and dealt with me. thank you for understanding. They more than likely do a great job. Angela Rae Parten
Description of Work: A post on the deck.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian F.
03/2020
5.0
pressure washing
  + -1 more
He's been great so far. He came on-time for the appointment and was respectful, professional and courteous of my property. I also liked the ideas he brought up for the project and that he didn't try to up-sell me.
Description of Work: Power wash and stain my deck. Railings with spindles are painted white, deck flooring is cedar. Need railings repainted in white and flooring in cedar stained
Rating CategoryRating out of 5
Yes, I recommend this pro

Linda B.
11/2018
5.0
decks, deck cleaning
  + 0 more
The crew which was usually 2 guys were very professional and respectful to our requests. I took pictures on a daily basis just to see the progress. These guys were here on time and never took breaks other than lunch. The results were more than we expected. We were on a wait list for about 3 months but it was well worth it. Thank you Mark Hicks and the guys who gave us a beautiful deck.
Description of Work: Complete screened covered deck

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mindy S.
07/2018
4.0
decks, deck cleaning
  + 0 more
Provided quick response with visit to property and estimate. Took 8 weeks to get on schedule to perform work. Originally ordered incorrect material; did not provide samples to view as provided in estimate, so I had to find a local dealer to view color options to give my choice. Installed deck skirt, which was very unprofessional looking (jagged corners, edges not flush, spaces between new board and existing floor board). Plus replaced a board that was not part of the deck skirt, which looked awful, since it did not match in color. Requested someone look at it before any payment would be made. Owner's son, who is also the lead contractor, agreed with my assessment and promised to make it right. Had issues corrected, as well as removing board installed in error and replaced with same board that had been there (since it should not have been replaced). Final work product was done very well, just frustrated that the quality of the original work was unacceptable and it took so long to get completed.
Description of Work: Replace deck skirt/fascia due to warping of maintenance-free material.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Brenda E.
06/2018
1.0
deck cleaning
  + -1 more
I texted Mark about two weeks ago and I have yet to get a response.
Description of Work: Deck stained
Rating CategoryRating out of 5

Jane A.
03/2018
5.0
deck cleaning
  + -1 more
Mark Hicks was very responsive and reworked his bid at our request. We ended up going with a different bid based on the warranty time. Mark offered a 1-year warranty. We ended up with a 2-year warranty.
Description of Work: I needed a deck resurfaced

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro
$6,768.72

DIANE G.
07/2017
5.0
decks, deck cleaning
  + 0 more
Service went very well. He was very professional, experienced and knowledgeable. They were expensive but they were very open explaining what it will cost upfront. So we knew before we got into it what it will cost. The new wood needed to be treated in 6 months and again we knew that there will be an additional cost.
Description of Work: Deck renovation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

DIANE G.
07/2017
5.0
deck cleaning
  + -1 more
Very knowledgeable, experienced gentleman who came and stained my deck. I would highly recommend this company to anyone.
Description of Work: Stained our deck

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

PAUL K.
04/2017
3.0
deck cleaning
  + -1 more
Work started well, then the tractor used to p/u large rocks broke some of these rocks. I no longer wanted to use the damaged rocks but owner decided to use and convince us of their repair use. Also, the grass did not grow under tree but contractor refused to reseed w/ the appropriate form of grass seed.
Description of Work: Apply large rocks as stepping stones up our hill, to deck & landscape wall up said hill w/ seeding of the mentioned areas

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Rich S.
09/2016
2.0
decks, deck cleaning
  + 0 more
Rather impersonal process. Did not want to meet, rather drop by and give estimate. Follow up phone call from an office assistant. Quote was double the two other quotes we received. The two other companies have impeccable ratings as well so I felt it was apples-to-apples. Due to impersonal process, I did not feel compelled to call and tell them no.
Description of Work: Quote for deck sealing.

Rating CategoryRating out of 5
value
1.0
professionalism
3.0
responsiveness
2.0
punctuality
2.0


Response from Mark Hicks LLC
I want to personally apologize for offending you with our estimating process. I've been in business 34 years and it is disconcerting to know that we failed a prospective customer. Our process is designed to respect the time of prospective customers and to be efficient and prompt, not to be rude or impersonal. I am programmed to do whatever the customer prefers so I walk a tight rope of trying to discern the appropriate method to respond to each request, however, I rely on the customer expressing such at the outset which is why we ask a series of questions when a prospective customer calls to request an estimate. With regard to price, again I apologize that you were offended. If my competitor has work comp and general liability insurance, pays their employees a respectable wage with paid health insurance and benefits, uniforms their fleet and personnel, requires no money until job completion and offers a no questions asked one year warranty then I understand the sentiment. Your rating and feedback has prompted me to re-evaluate our entire process. If our process offends even one prospective customer then I have clearly failed. Even though you chose another company to perform the work I appreciate the opportunity and feedback. Mark Hicks

Ryan C.
07/2016
5.0
contractors, decks, deck cleaning, pressure washing
  + 2 more
Mark was great. Said his conscience wouldn't let him recommend starting over, the old deck was in too good shape. Gave me a good, fair price on the repairs which I accepted. His son did the carpentry repairs and then the entire deck was cleaned and sealed. Excellent work, excellent service. Couldn't be happier.
Description of Work: I needed advice on what to do with my deck: start over or repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

P R.
10/2015
5.0
decks, deck cleaning
  + 0 more
They did a great job - provided a quote quickly, scheduled the service and performed the work in a shorter amount of time than i expected.
Description of Work: Repaired and painted Deck and steps

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Jeff F.
09/2015
5.0
decks, deck cleaning
  + 0 more
Great job. Great communication.
Description of Work: Leveled out sinking deck. Reposted.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Michael B.
08/2015
5.0
decks, deck cleaning, pressure washing, contractors
  + 2 more
They were on time and professional. I had confidence in all of the technicians that worked on my job. The owner and his son both seem reasonable and fair. Very happy.
Description of Work: Deck repair. Replaced warping boards. Power washed. Stained and Sealed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,600

Edward P.
07/2015
4.0
deck cleaning, plumbing, pressure washing
  + 1 more
Overall my wife and I are happy with the services provided. Mark was very responsive and quick to respond throughout the whole process, and the estimate he gave for the job was fair. The job did start and was completed within the approximate time frame we were given from the beginning, and we did not have to pay any money for the project until it was totally completed. I would consider using Mark again for any other work we need in the future because he is very easy to do business with. We did have a few hiccups throughout the process, but Mark and his foreman very quick to respond and to our concerns to make it right. After they painted the deck, my wife and I noticed about 5-6 areas that missed paint. The color we chose was similar to the original color so I do understand how mistakes were made, but based on how much was missed it felt like they may not have done a walk through after they thought they were finished. We also had a pond underneath our deck, and it was littered with paint scraps from the power washing. I called Mark with my concerns and he answered the phone right away. He told me he would come out to the house with his foreman first thing the next morning to do a walk through with me so I could address my concerns. They apologized for the spots that were missing paint, and came prepared to paint any unfinished areas. They also drained and cleaned my pond without question. Mark also would not accept payment from me until all of my concerns were addressed, which was very comforting. Although we had concerns with the service just after our deck was painted, Mark took our concerns seriously and wasted no time in responding. I don't think any of my calls ever went to Mark's voicemail, and he was not confrontational. Overall I would recommend using this contractor.
Description of Work: Power washed and stained deck

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,420

Joseph C.
07/2015
5.0
decks, deck cleaning
  + 0 more
I am very impressed and pleased with the service of Mark Hicks, LLC. They came out for an estimate right away and gave me a fair price for their work. The quality of work was excellent and the employees were great to work with. I am looking forward to using them again.
Description of Work: Repainted entire deck

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,000

Joe S.
05/2015
5.0
decks, deck cleaning
  + 0 more
Very well, a true professional. All work done in a timely and professional manner. I am very happy with the workmanship. My deck is beautiful.
Description of Work: Replaced all boards on my deck and stained deck and railings etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,300

Allen K.
04/2015
5.0
deck cleaning, pressure washing
  + 0 more
Mr. Hicks replied to us right away & came out & gave us a bid for repairs that we needed done on our home. Yesterday Mr. Hicks came out & power washed our home & did a great job! He was very friendly & service matched the original bid he did. Will use his services again
Description of Work: Powerwash home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Alexander L.
01/2015
5.0
deck cleaning, decks, pressure washing
  + 1 more
I contacted Mark, explaining that I wanted to restore my wooden deck so that it would look more attractive to potential buyers. We also wanted some worn floor boards on the deck to be replaced or repaired so that they would pass muster with home inspectors. Mark promptly visited and provided a detailed written, itemized quote. We were able to review various options related to washing, staining, and/or replacing the deck flooring, railing, surrounding wooden fences, etc. We selected two of these services to be performed (see the "What did the provider do?" field). Mark performed these services promptly, as weather conditions allowed. The services were performed as expected, and the deck looks great. Incidentally, we also received an offer to buy our condo within 30 days of it being put on the market. Mark's communication was prompt, clear, and professional throughout. After the services were performed, he was also prompt to provide a paid receipt and lien waiver, that I requested to provide to a title company in connection with the sale of the home. While not directly related to the services provided, Mark also sent a holiday card to us. In addition to wishing us well, the card mentioned charities that his business supports. We were pleased with the service, and we are in the process of getting a quote from Mark to perform some additional work that was requested by our home inspector. We would recommend him to others.
Description of Work: OVERVIEW: Repair / restore cedar deck FLOORING 2 x 6 CEDAR: Replace / Install appxly 60 linear ft 2 x 6 cedar flooring. Haul away old and properly dispose CLEAN / PRESSURE WASH / STAIN DECK • Apply green cleaning agent, pressure wash deck and appurtenances to remove mold, mildew, dirt and flaking stain to prepare surface for maximum stain penetration. • Apply stain to deck floor using TWP semi-transparent product. This brand is the only stain registered with the EPA as a wood preservative. Stain applied with brushes and rollers. • Deck: Appx Sq Ft of Coverage: Floor 200 Appurtenances 112 Total 312

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,057.92

Jennifer L.
08/2014
5.0
decks, deck cleaning, pressure washing
  + 1 more
Mark was very responsive from the beginning. He returned my calls, came out to bid right away and got the bid to me as promised. He was willing to work with me to adjust the scope a little to lower the price. He held firm and refused modifications that he thought would end up causing the job to not be done well in order to protect the quality. He estimated how long before they could start. Then he called me and they were able to start a couple of days sooner. The crew did a nice job. The deck looks great and seems like it will hold up well. The crew had a little attitude of 'I have to do this or I will get in trouble', but I didn't mind it because it meant they did a really good job.
Description of Work: Power washed, sanded and re-stained deck

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

David R.
08/2014
5.0
deck cleaning, decks
  + 0 more
We have a 16x16 deck that is 12 or 13 years old. They solidified our posts, replaced a few boards and did an excellent job staining. We were really pleased with them. He gave me two possible prices, 1 if they had to replace a post and another in case they didn't have to. I was expecting the higher estimate to be what I would have to pay based on past experiences with contractors, but they ended up not having to replace the post.
Description of Work: Hired them to repair our deck.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

Beth S.
08/2013
5.0
deck cleaning, pressure washing
  + 0 more
Mark and his team showed up early every morning and worked steadily throughout the day. The crew was friendly and professional. They tore down the existing deck and replaced with a wood deck, our preference. The entire project was completed in about 4 days. I would not hesitate to use Mark and his team again, and highly recommend him.
Description of Work: Mark and his team took down a deteriorating deck and replaced it with a slightly bigger one. The design is an improvement over what we had, and we love it. They also stained it, along with a smaller deck off the master bedroom. Mark doesn't take any money, even a down payment, in advance. You pay when they are done and you are satisfied.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,000

JAY E.
06/2013
5.0
decks
  + -1 more
The guys from Mark Hicks were great. They were very precise and consistent. They had a builder crew and a painter crew. When they were done, Mark came out and checked the work and found some parts that were not good and he had them come back and redo some things. It was awesome.
Description of Work: I used Mark Hicks to repair a big deck and our front porch.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$14,000

Kathleen D.
11/2012
5.0
contractors, deck cleaning, decks
  + 1 more
Our 25 year old cedar deck was in need of major repair due to weathering and carpenter ants. We had several companies bid the job with each contractor unable to give an exact estimate since the structural portions of the deck were not visible. Mark Hick's carpenters were on site within a week of awarding the contract. They found major damage in the structural framework, and provided us with immediate suggestions and cost. Despite the unforeseen carpentry work required, they finished the job in a timely manner by working overtime and the weekend at no extra cost. We were most impressed with their and quot;littleand quot; finishing touches that made the entire deck look like new. We will definitely be hiring them in the future for deck staining and any other home repair jobs we might have. They are an extremely professional company eager to ensure the satisfaction of their customers.
Description of Work: Replaced the structural supports, three sets of stairs, floor decking, lattice work, and handrail on a three tier cedar deck along the entire backside of our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$13,000
    • 1(current)
    • 2

Contact information

500 N Main St, De Soto, MO 63020

http://www.MarkHicksLLC.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Deck Maintenance,
Decks and Porches,
Pressure Washing,
Unfinished Carpentry,
Garage and Shed Building,
Sunrooms and Patio Enclosures,
Framing

FAQ

Mark Hicks LLC is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 5:00 PM

Tuesday: 7:30 AM - 5:00 PM

Wednesday: 7:30 AM - 5:00 PM

Thursday: 7:30 AM - 5:00 PM

Friday: 7:30 AM - 5:00 PM

Saturday: Closed

Mark Hicks LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mark Hicks LLC offers free project estimates.
No, Mark Hicks LLC does not offer eco-friendly accreditations.
No, Mark Hicks LLC does not offer a senior discount.
No, Mark Hicks LLC does not offer emergency services.
Yes, Mark Hicks LLC offers warranties.
Mark Hicks LLC offers the following services: Construction Services: Deck construction (including plan drafting and HOA, city or county construction permits), Roof over Deck, Deck Enclosure, Custom hand rail, ADA Wheelchair Ramps Repair, Pressure Washing & Staining
We don't build houses

Contact information

500 N Main St, De Soto, MO 63020

http://www.MarkHicksLLC.com

Service hours

Sunday:
Closed
Monday:
7:30 AM - 5:00 PM
Tuesday:
7:30 AM - 5:00 PM
Wednesday:
7:30 AM - 5:00 PM
Thursday:
7:30 AM - 5:00 PM
Friday:
7:30 AM - 5:00 PM
Saturday:
Closed