PC AVENUE HI-FI TECHNOLOGY

I wish I could give Josh MINUS 10 stars due to poor communication. I make a long story short. I asked him how long will it take. He said 2 hours . He never called me when it was done. I called PC AVE. There was no answer. I even texted him. NO rely. I drove to the store and found the store already was closed at 5. I was there at 5:15. The website stated it closes at 6. He did not tell me that he did removed ALLLLLL of my over 2,000 files and 300 settings for my laser engraver business. He just told me everything was OK when I picked my computer up. When I started up my computer to run an etching machine, Found my files and settings were G-O-N-E ! ! ! I called Josh, He told me the hard drive was crashed.. HOW COME he never told me when I picked it up. That was second time happened. I have to start ALLLLLL OVER again ! ! ! ! I am done ! ! ! !

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My Dell laptop would not come on at all and it was just out from under warranty. I took the laptop in at about 11:00 a.m. and by 2:30, they called and said it was fixed. They only charged me the standard fee. When I got it back, it was running more smoothly than it had in quite some time. I was very, very pleased with their service.

I went here on a recommendation from my neighbor, as she had had good results with them before. After a lightning strike in my neighborhood, my computer was dead. I called and they said to bring it right in, and also gave me estimates of costs to repair the various things that might be wrong with it. I brought it in in the morning and by evening it was fixed! They explained what they replaced, showed me how to work everything, and even gave me some tips for power protection in the future. I thought the cost was very reasonable for parts, labor and especially the quick service. Staff was knowledgeable and professional. I sure hope my computer doesn't get fried by lightning again, but if anything happens I wouldn't hesitate to bring it here again, and would recommend this place to my friends.