Approved Pro
MasterTech Plumbing, Heating & Cooling
Sewer Main Clearing, Faucets, Fixtures and Pipes Repair or Replace, Water Heater Installation and Replacement,
About us
Master Tech Plumbing, Heating & Cooling has been in business for 30 plus years. They are able to handle all of your plumbing, heating & cooling needs. As well as septic requests. They are able to handle commercial and residential requests. Contact Master Tech Plumbing Heating & Cooling for exceptional service.
Business highlights
Veteran owned and operated
34 years of experience
Services we offer
HVAC, Water heater install
Amenities
Free Estimates
Yes
Warranties
Yes
Reviews
4.320 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 5% | ||
| 10% | ||
| 0% | ||
| 10% |
Filter reviews by service
Showing 1-20 of 20 reviews
Lynette A.
Feb 2024
Faucets, Fixtures and Pipes Repair or Replace
The two menwho did the job were competent and fast. I coud not ask for more.
Janice A.
Nov 2023
Faucets, Fixtures and Pipes Repair or Replace
They just came for the estimate. They were exceptionally professional and thorough. We did hire them and they are coming within 3 days to plumb most of a 1970s ranch.
Kyle Y.
Nov 2023
Drain Clog or Blockage Clearing
Terrible experience. No set warranty policy, whatever each tech decides to write that day is the warranty. I was 2 weeks out and of the warranty window and they refused to honor the warranty. When the tech came out I was told that some techs use different equipment that doesnâ t get all the roots out. This is true because when camera was used a week after clean out there were still massive roots in the pipe. General manager refuses to take any of the blame for the issue and claims they did nothing wrong and would not warranty the work since I was 2 weeks past. I will absolutely never work with this company again and recommend you guys do not. What a way to treat a repeat customer..
Response from MasterTech Plumbing, Heating & Cooling
"Mr. Yeagly, we're sorry you are unhappy with the situation. We cleared the line on Sept 19, and performed a camera inspection on Sept 20. You were informed at that time there is a break in your PVC drain line which is allowing root intrusion. In addition to the roots, the broken PVC drain line is adding to the blockage. We simply cannot continue to clear a damaged line under warranty for no fee. The only solution is to replace the line as was recommended to you on Sept. 20. We did not break the line, and our technician was most generous in providing a 30 day warranty in this particular situation. We wish you the best of luck finding another service provider."
Will W.
Oct 2023
Faucets, Fixtures and Pipes Repair or Replace
Quick response, friendly, professional, solved problem, reasonably priced
Connie H.
Aug 2023
Faucets, Fixtures and Pipes Repair or Replace
The service was done with great professional.
Patricia W.
Aug 2023
Drain Clog or Blockage Clearing
Very professional, got the job done with a minimum of fuss
Ottawa S.
Aug 2023
Drain Clog or Blockage Clearing
Very professional. Very fast service.
Minh&#;s N.
Feb 2023
Faucets, Fixtures and Pipes Repair or Replace
Had an issue replacing a broken faucet, the brass bonnet had caked over rusting it in place. The technician used a spray and was able to loosen it without damaging it.
Response from MasterTech Plumbing, Heating & Cooling
"Minh, thank you for your feedback. We appreciate your business."
Angela M.
Nov 2022
Good service, great technician
Response from MasterTech Plumbing, Heating & Cooling
"Angela, thank you for your feedback. We appreciate your business."
Mike N.
Nov 2022
Drain Clog or Blockage Clearing
Professional & friendly
Response from MasterTech Plumbing, Heating & Cooling
"Mike, thank you for your feedback. We appreciate your business."
Christina L.
Oct 2022
just an estimate on work to be done. was told it would be between 12,000 and 24,000. never got an estimate by the tech who was here. he told us he would send review to my e-mail. he never did. he was late for the appointment. when we recover from the shock 0f the estimated price we will look elsewhere.
Response from MasterTech Plumbing, Heating & Cooling
"Christina, thank you for your feedback. We appreciate your business."
Donna B.
Apr 2022
Faucets, Fixtures and Pipes Repair or Replace
I called Master Tech Plumbing about a leak I had in my main water line. They came out and looked at my problem. I told them to set me up a time for them to come out and fix it. When they came out I had the best experience I have ever had with a tech. I will absolutely recommend Master Tech to anyone who has something going wrong with their Plumbing. Their customer service is outstanding. They made sure I knew every step they were going to take in fixing my main waterline. They came up and And told me that my water meter was reading all zeros again because they had fixed the problem. Thank you Master Tech you have made my life a lot easier.
Response from MasterTech Plumbing, Heating & Cooling
"Donna, thank you for your feedback. We appreciate your business."
Andrea L.
Dec 2020
Water Heater Repair or Service
This is an update on the service from 3 weeks ago by MasterTech plumbing on 11/10/20- Our water heater was leaking. To install the pipe was very costly, $561.00 for 90 minutes, but it needs taken care of properly and promptly. If there is still a leak, I will call them back to repair it again. 11/13/20 - I reached out again as the water heater started leaking again after two days. I was told that there was a 90-day warranty. They sent out another plumber to view the problem. Nothing was fixed or repaired. I was told that I would need a new water heater and the cost would be $4000.00 for the heater and to remove the pipes and put the pipes back in. To say the least, I was very upset that I just paid 561.00 to have a copper pipe that was 6" long cut and replaced with a plastic blue pipe. All of the couplings were takin off and now have a chopped up pipeline. 12/2/20 - I have investigated myself the cost of a 40 gal. water heater that is ceramic on the inside, it is 460.00 at Lowes. I have contacted another plumber who will install the water heater for $500.00. That is taking out the 130-pound water heater, take out the pipes, put in the heater, and put the pipes back into place. I have a water softener nearby. PLEASE DO YOUR RESEARCH BEFORE YOU CONTACT THIS COMPANY! I was in a hurry as we were having guests for our wedding that weekend. I was very displeased paying $560.00 for something that NEVER GOT FIXED! I will NEVER CALL this company again for any of my needs. The recommendation from my neighbor, who calls for maintenance service and repairs for MU, I will trust from here on out.
Response from MasterTech Plumbing, Heating & Cooling
"Andrea, thank you for the feedback. We use every interaction as a learning experience and apply the lessons learned to help improve our service system. It's unfortunate you chose to go public with your concerns rather than contacting us directly first. In our response to your initial 4-star review, we even asked you to contact us if you'd like to discuss further. First, we'd like to clarify a few things: The date of the first repair was on 11/6. The second visit was on 11/11. The initial repairs made were correct based on what was discovered on the original visit. The technician who made the second visit believes an additional problem occurred after the first visit. Based on his assessment and years of experience, he recommended a new tankless water heater. Water heaters are the most dangerous appliance in your home because they can cause flooding, fires, and electrocution. We believe in protecting your safety first and foremost. We trust our technicians to make accurate recommendations while working in the field. His belief, based on the situation at hand, was that a "tankless water heater" was the best solution. We know they are significantly more expensive than replacing a tank water heater, but due to the location, the conditions, etc, it was determined this was the solution we felt most comfortable offering. This is one reason why we offer up front pricing, so customers can decide whether or not to have us do the work. We're glad you were able to find an alternative solution for getting it installed. We encourage everyone to please research our reputation, and any other company they might do business with. Over the past 30 years, we have earned thousands of positives reviews, comments, and recommendations. Google has become the Gold Standard of community review sources. You can visit our Google Business Profile at g.page/MasterTechPHC?gm where you will find we are approaching 600 reviews with 4.7/5 star rating. That's equivalent to a 94% approval rating."
Donald M.
Mar 2020
Response from MasterTech Plumbing, Heating & Cooling
"Donald, thank you for your feedback. We appreciate your business."
John M.
Feb 2020
Company is professional. Pricey compared to alternatives. Said they could deal with plumbing and HVAC, but the tech that showed up, while nice, knew little about plumbing. Did clean water out of furnace lines, but have had this done before paying about a third of the money.
Response from MasterTech Plumbing, Heating & Cooling
"John, thank you for your feedback. We appreciate your business."
Jamie W.
Feb 2020
Response from MasterTech Plumbing, Heating & Cooling
"Jamie, thank you for your feedback. We appreciate your business."
Lowel B.
Mar 2019
Water Heater Repair or Service
They came quickly, did a great job and were fairly priced.
Response from MasterTech Plumbing, Heating & Cooling
"Lowel, Thank you for your comments. We appreciate your business."
Leigh B.
Jan 2019
Drain Clog or Blockage Clearing
On time I received a call before coming. Told me what it would cost before doing the work. Work was done fast and complete. Very friendly service man.
Response from MasterTech Plumbing, Heating & Cooling
"Leigh, thank you for your feedback. We appreciate your business."
Linda C.
Jan 2019
Sewer Main Clearing
Tech did not think there is an issue right now. S0-no work was done.
Response from MasterTech Plumbing, Heating & Cooling
"Thanks Linda for your review. Please let us know what we can do to raise your Quality rating from 4.5 to 5 Stars."
Suzette R.
Jul 2018
I liked that I received same day service and that our Tech Corey was very knowledgeable. I recommend MasterTech to help tack care of any Heating/Cooling/ or Plumbing problems you may have.
Response from MasterTech Plumbing, Heating & Cooling
"Thanks Suzette for your feedback and your recommendation."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
MasterTech Plumbing, Heating & Cooling is currently rated 4.3 overall out of 5.
Yes, MasterTech Plumbing, Heating & Cooling offers free project estimates.
No, MasterTech Plumbing, Heating & Cooling does not offer eco-friendly accreditations.
No, MasterTech Plumbing, Heating & Cooling does not offer a senior discount.
No, MasterTech Plumbing, Heating & Cooling does not offer emergency services.
Yes, MasterTech Plumbing, Heating & Cooling offers warranties.