IVP MOVING

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They arrived on, did an outstanding job and were done in less than 2 hours, they moved everything

unknown

They had a good rating and they were very accommodating. They did what they said they were going to do and they did it quickly.

Crew with truck met me at the storage facility on time Quickly and carefully loaded the truck with our worldly goods. Carried everything into the house; including several trips to the basement with heavy items that could not be hauled on a cart or hand truck. Crew was very friendly and I didn't hear any complaints.

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They were great. I was skeptical at first because we had just found them on Craigslist, and I wasn't sure what to expect. We were looking for some help moving our boxes and heavy items from our old to new house but didn't want to hire an expensive moving company. Friends in other cities suggested I look on Craigslist and that is how we found IVP. We were very pleased at how professional they were, how efficient they were in moving our items, and how careful they were with our items. They know how to load items well so that they won't break in transit and they were great at getting our washer and dryer out of an extremely difficult spot. I wasn't sure how we were going to get the washer and dryer out of the tight spot they were in and IVP did it with no problem. They came prepared with their own moving equipment--dolly and those moving straps for appliances.



They were also great in terms of scheduling. I wasn't sure how long it would take them to move all of our stuff. They had a good idea based on past experience and similar sized moves they had done. But, they were willing to block off additional time for our move but only charge us for the actual amount of time they moved us. Given that we moved during peak season, I thought this was above and beyond what most places would do, since if we didn't use them for those additional hours (which we didn't) they could have scheduled another move. They were also flexible when at the last minute we thought about changing our move date. While we ultimately decided to stay with our original date, they were very accommodating at adjusting to our fluctuations in schedule.



The other great thing is that when we went to pay, they discounted time for a small break they took--a break that we insisted on. We had bought them lunch (a decision we made and by no means was expected by them) and they took only 15 minutes to eat. They then discounted 30 minutes from the final charge. We paid them the full amount because 1) it was only 15 minutes not 30, and 2) I'm pretty sure by law (if not ethically) workers should be allotted at least one 15 minute break per 4 hour work session. It was great though that they made the discount offer.



We also enjoyed them personally. They were very pleasant to talk with. I have to say this was the best $200 we spent throughout the whole moving process. The workload they saved us was tremendous and made our whole moving process much easier.



The one caveat I'll say is don't be thrown off by the voicemail message. When I first called I just got a message saying: and quot;this is J leave a messageand quot; (or something to that effect). Since I found IVP on craigslist I wasn't quirt sure who J was and if I even had the right number. Justin got back to me right away though and was very professional in all of his communications,