About us
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31 years of trusted experience
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Photos of past projects
Reviews
3.65 Reviews
Showing 1-5 of 5 reviews
Janie G.
11/2016
phone sales
+ -1 moreThe personnel were very diligent and went above and beyond my expectations.
Description of Work: My tablet had frozen. They tried and tried to remedy the situation and when they couldn't, I got a new tablet since mine was still under warranty.
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Yes, I recommend this pro
Lisa J.
07/2014
appliance repair
+ -1 moreThey were on time and very professional. The range plug did not work, they were accommodating in letting me go and purchase the correct plug so they could finish the installation.
Description of Work: Delivery and installed a range.
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Yes, I recommend this pro
Jean R.
06/2014
phone sales
+ -1 moreDelivery went well except the men never adjusted the refrigerator so that it was 1/4" higher in front. That's recommended so the doors will close automatically when left halfway open. I called Best Buy 4 times in 3 weeks to have the ice maker installed. Each time I talked to a different person, explained the situation and gave the delivery man's name. I was assured someone would call to set up a time. Someone did call back once and left a voicemail because I missed the call. Since I was frustrated with Best Buy's customer service, I asked a handyman neighbor to install it. I think Best Buy has some major issues with customer satisfaction just like other big box stores. In the future I think it's worth paying a little more for better service after the sale.
Description of Work: They delivered my new refrigerator and removed the old one. Since I had not yet bought an ice maker, one of the delivery men gave me his name and told me to call the store when I got one. He'd be put on the schedule and come install the ice maker for free.
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$650
sara S.
08/2012
tv sales, phone sales
+ 0 moreThe staff of the Columbia, MO Best Buy is horrible. They sold me the wrong product (a game for the Wii and not the Xbox). When I went to exchange it they refused to do it. They also had just sent me a letter about a camera warranty that had another year on it, but even with the letter they refused to look at or fix my camera. They also claim to buy back old cell phones, yet there are very few that they actually buy back and even fewer in store (mine is an expensive android incase you were wondering). The emplyees also know very little about their products, that is if you can find one in the department you want. There is very rarely an employee willing to help you as the tend to stand around and talk to each other. Ever since the game experience, which was in Dec. right after Christmas, I have not been back to any Best Buy.
Description of Work: Purchased video games, looked at their cell phone selection, camera warranty.
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$200
James P.
02/2012
car alarms
+ -1 moreI had a good experience with them.
Description of Work: I have used them to purchase many items before.
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Contact information
2001 W WORLEY ST STE 140, Columbia, MO 65203
www.geeksquad.com/repairLicensing
Bonded
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Phone Sales,
TV Sales,
Auto Alarms,
Appliance Repair,
Computer Sales,
Appliance Sales and Installation,
Auto Accessories,
Computer Repair,
Camcorder Repair,
TV Repair,
Stereo and Home Theater Systems,
Appliance Repair - Small
FAQ
Geek Squad - Best Buy is currently rated 3.6 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Contact information
2001 W WORLEY ST STE 140, Columbia, MO 65203
www.geeksquad.com/repair