Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Geek Squad - Best Buy logo

Geek Squad - Best Buy

Phone Sales, TV Sales, Auto Alarms,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
3.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
25%
2
0%
1
25%

Filter reviews by service

Showing 1-4 of 4 reviews
Janie G.
Nov 2016
5.0
Phone Sales
Yes, I recommend this pro
The personnel were very diligent and went above and beyond my expectations.

Lisa J.
Jul 2014
5.0
Appliance Repair
Yes, I recommend this pro
They were on time and very professional. The range plug did not work, they were accommodating in letting me go and purchase the correct plug so they could finish the installation.

Jean R.
Jun 2014
3.0
Phone Sales
$650
Delivery went well except the men never adjusted the refrigerator so that it was 1/4" higher in front. That's recommended so the doors will close automatically when left halfway open. I called Best Buy 4 times in 3 weeks to have the ice maker installed. Each time I talked to a different person, explained the situation and gave the delivery man's name. I was assured someone would call to set up a time. Someone did call back once and left a voicemail because I missed the call. Since I was frustrated with Best Buy's customer service, I asked a handyman neighbor to install it. I think Best Buy has some major issues with customer satisfaction just like other big box stores. In the future I think it's worth paying a little more for better service after the sale.

Sara S.
Aug 2012
1.0
Phone Sales, TV Sales
$200
The staff of the Columbia, MO Best Buy is horrible.  They sold me the wrong product (a game for the Wii and not the Xbox).  When I went to exchange it they refused to do it.  They also had just sent me a letter about a camera warranty that had another year on it, but even with the letter they refused to look at or fix my camera.  They also claim to buy back old cell phones, yet there are very few that they actually buy back and even fewer in store (mine is an expensive android incase you were wondering).  The emplyees also know very little about their products, that is if you can find one in the department you want.  There is very rarely an employee willing to help you as the tend to stand around and talk to each other.  Ever since the game experience, which was in Dec. right after Christmas, I have not been back to any Best Buy.

James P.
Feb 2012
5.0
Auto Alarms
I had a good experience with them.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 3.5 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.