Dogwood Solar

unknown

When I purchased my home 3 years ago, it already had 9 solar panels on the roof, with the and quot;control boxand quot; located in the garage. I recently noticed that the green and quot;activeand quot; light had changed to amber and called the Illinois phone number on the box. They had Dan from Dogwood Solar contact me as he is the local dealer for the brand I have. He came to my home, determined the problem, and ordered a new box (of course it has a name, but I can't remember exactly what it is!) for me. Within a week, he was there installing it it for me. Although he was at my home for at least 3 hours, there was no charge because it was still under warranty - not even a service charge. While there, he inspected the panels on the roof and also my electric meter. He noticed that it appeared I was not getting the credit due from our city electric. We pulled my past electric bills up online and saw that I likely hadn't been getting credit for several months. He called on the spot and resolved the issue for me. Dan was extremely professional and very personable. He definitely went above and beyond to be sure I was happy. I've asked him back to give me information on sun tunnels - I'll definitely call him again.