Reviews
3.02 Reviews
Showing 1-2 of 2 reviews
Linda G.
04/2017
furniture sales
 + -1 moreFYI, Don't trust Ashley Furniture anymore. We got bad experiences with their after sales service. We purchased $2,800 nice leather recliner couple yrs ago, and the leather dye came off left a big chunk ugly stained color on the head rest. The day after we bought it, the chair made a noise. I called the customer service and they pit me on hold for a long time, and after I fought with the customer service on the phone about the schedule finally they sent somebody to fix the chair. We've just realized couple days ago when we cleaned the house that the mechanic who fixed our chair 2 yrs ago didn't tight the caster under the chair and it scratched our nice wood floor. Now Ashley said that it's not their responsibility about the leather dye color came off!! An expensive recliner won't wore out in couple years! Now they charged $30 to send somebody to look at the chair! What a waste of money to spend on a stupid recliner that can't last for more than 10 years. You'll see this is gonna go to BBB for the 2nd time!
Description of Work: Their customer service put me on hold on the phone for a long time. They changed the service schedule after I confirmed by email about the date of service. They sent a mechanic to fix the recliner a month after we bought it, but he didn't do a nice job. Didn't tight the caster and bolt under the chair so it scratched our nice wood floors.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Tina J.
09/2011
furniture sales
 + -1 moreDavid Rich is awesome and everyone is friendly
Description of Work: David Rich is an awesome sales person. I need dressers and table for the living room. He showed us one that I feel in love with.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
Yes, I recommend this pro
$1,024.83
Contact information
5710 BULL RUN DR, Columbia, MO 65201
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Furniture - Sales
FAQ
ASHLEY FURNITURE HOME STORE is currently rated 3 overall out of 5.
No, ASHLEY FURNITURE HOME STORE does not offer free project estimates.
No, ASHLEY FURNITURE HOME STORE does not offer eco-friendly accreditations.
No, ASHLEY FURNITURE HOME STORE does not offer a senior discount.
No, ASHLEY FURNITURE HOME STORE does not offer emergency services.
No, ASHLEY FURNITURE HOME STORE does not offer warranties.
Contact information
5710 BULL RUN DR, Columbia, MO 65201