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Pepose Vision Institute

Eye Care - Ophthalmology, Eye Care - LASIK, Eye Care - Optometry,

About us

Pepose Vision Institute is one of the premier vision centers in the country. Pepose Vision is a patient-centered eye practice located in St. Louis, specializing in LASIK vision correction, Cataract surgery, world class retina treatment, well vision and contact lens exams, and other vision care services. Pepose Vision Institute brings tomorrow's treatments to its patients today through its clinical studies conducted in partnership with the leading eyecare companies worldwide. As a leader in the ophthalmology field, Pepose Vision is committed to providing patients with a lifetime of care. Our mission is to protect, preserve, and enhance vision one patient at a time.

Business highlights

Emergency services offered
27 years of experience

Services we offer

LASIK, cataract, macular degeneration, glaucoma, eye exams, laser treatment, glaucoma surgery, laser vision correction, nearsightedness, farsightedness , astigmatism, cataract surgery, Intraocular Lenses, multifocal and accommodating lens implants, retinal detachment , diabetic retinopathy, contact lens fitting, glasses, optical, LASIK vision correction, cataract surgery, specialty lens implants, Crystalens, ReSTOR, Tecnis multifocal, Trulign toric, Toric Intraocular lenses, retina treatment, re

Amenities

Emergency Services

Yes

Reviews
5.032 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
3%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 32 reviews
Roman B.
Mar 2021
N/A
Eye Care - Ophthalmology
$8,000
Went in after my retina specialist said that I had a cataract on my eye that needed to be removed. I was told my copay was $20 and I would not have to pay anything else that insurance would cover. As soon as I walked into the door they demanded my credit card and charged my copay without allowing me to read the financial forms prior to the charge. Once I read the forms it indicated that they could at their whim charge my credit card for any unpaid charges. When I saw the doctor for the cataract that was referred to the office to get removed. I was told he wanted me to see their retina specialist for the same test my other retina specialist ( a world renown doctor at a top university) so that he could see if I could be approved for the surgery. When I objected he pushed my like a used car salesmen to allow the their retina specialist. I continued to refuse. He was agitated the moment I did not buy his line of bull. When I set up the appointment I told them they needed to order the records and I emailed my retina specialist with the consent. They never followed through. So the whole appointment was a waste of time. They herd them in their like Cattle. They will literally say anything to get you to agree. I asked for a copy of what I signed Conveniently they left out the financial form. Luckily I took a picture of where I said I did not authorize them to charge my credit card any additional costs. I then learned even though I had no consult because they hadn't received my records they were still going to charge me for a consult. I am also filing a claim with the Better Business Bureau and on their medical license for their shady practices. I also declined to have my records from Pepose put online and they did that anyway too. I would not take my cocker spaniel in the place. I never did get a cost estimate for the procedure from them which was one of my objectives in setting the appointment so I could plan financially. All the doctor kept saying was money is not the point here it is the best medical care. I have to pay the bill so yes money is a factor. I ended up calling BJC Washington University for a cost estimate.. They took my insurance information and gave me an estimate for a cataract removal where there was a prior retina detachment and gave me a quote. Before I even went in the office Which is required under the law the president Trump signed. Pepose is like a used car sales place. Run as fast as you can. Worst Doctors office I have ever been to. RUN save yourself the hassle.

MARJORIE P.
Dec 2019
5.0
Eye Care - Ophthalmology
Yes, I recommend this pro
Excellent service. They explain everything and they walk you through the process, and they have state of the art equipment. When I had my retina surgery, i got accross with this couple and they were from New York, and they came all the way to Chesterfield just to get treated by Dr. Pepose.

Nicole R.
Sep 2017
N/A
Eye Care - Ophthalmology
As a former employee i am warning you to never go to pepose vision!!! All he does is con people into more expensive procedures that they do not need so he can collect money. He is not in the best interest of the patients at all! They way over book and have little employees. Wait times are ridiculous be ready to spend your whole day here for a 15 min appointment. He also has "VIP" patients which are usually really wealthy people and they are not suppose to wait long at all, cutting in front of all the other people who have been waiting forever, and are schedule before these "VIP" patients. Makes you wonder what is more important to him. Such a shame that people put their health care trust is a doctor when all he cares about is the money.

Jerome P.
Mar 2016
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
unknown

Albert D.
Feb 2016
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
unknown

Gregory H.
Feb 2016
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
1994 - Vision was vastly improved.  No more coke bottle glasses for me.  Now just light, slightly corrective glasses.  My vision was improved from 20/450 to about 20/40.  A vast improvement.
2016 - Noticed some double vision and cloudiness so I went to the free consultation.  Discovered I had cataracts in both eyes.  Just had first surgery on my right eye.  The results are amazing.  My old vision looked "normal" to me.  Only new, with one eye cataract free, can I actually see the difference.  Things are brighter, clearer, and more colorful.  I TRULY did not know what I wasn't seeing. I am eagerly anticipating getting my left eye done.  Thank you Dr. Pepose.

John S.
Sep 2015
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
.

Homeowner
Jun 2015
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I have been going to Dr. Qazi since I moved to St. Louis six years ago. I have a long history of dry eye syndrome, corneal abrasions, infections and other eye related issues. He took the time to figure out exactly what to do and, because Dr. Qazi and Pepose Vision Institute stay on top of the latest medical breakthroughs, I was given treatments that would not have been possible with other ophthalmologists. I just had a six-month "healthy eye" checkup (the longest I've gone in years) and passed with flying colors. I would highly recommend Dr. Qazi and Pepose Vision Institute.

Fred S.
Jun 2015
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
.

Wanda H.
Jun 2015
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
unknown

Jeff S.
Feb 2015
N/A
Yes, I recommend this pro
.

Ellen M.
Dec 2014
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I can see without glasses for the first time since second grade. Worth every penny. Dr Pepose is very easy to deal with and is technically amazing in the OR. No pain-no shots-no stitches. This is a world class practice. I would recommend to anyone needingfirst class vision services. He also handled my husbands cataracts with excellent results.

Lester D.
May 2014
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
Excellent examination by doctors. Checked all aspects of my eyes.

Homeowner
Jan 2014
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
.

ANNE C.
Nov 2013
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I was prescribed eye drops, and when I ran out of the eye drops I went to my pharmacy to get a refill. They never filled the prescription and they haven't responded to my pharmacy. Additionally their phone system is very frustrating and difficult to navigate to get to the correct person.

Homeowner
Sep 2013
N/A
Yes, I recommend this pro
, I love being "glass-free". I live a very active life ( daily swimmer, tennis on weekends, runner and gardener). I also enjoy snorkeling on vacations. As a librarian I am also an avid reader. I appreciate not being tethered to glasses. While the procedures (Lasik and corneal replacement) are not cheap, I would hesitate to try to save money while gambling on my eyesight..
They do not promise miracles that can not be delivered and warned that I may have to use reading glasses. I did use reading glasses for a couple years before the last surgery, but now I do not require them.
I appreciated the follow-up care and would recommend him to friends and relatives.

Homeowner
Aug 2013
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I used them a year ago. They are the best around. They are knowledgeable, professional. They are prompt. They give you updates and direction. They are very good at what they do.

Homeowner
Jul 2013
N/A
Dr. Pepose came across as very condescending and spoke so quietly it was difficult to even hear him.  His office is newer but the exam rooms were freezing cold and looked worn out.  His surgical prices are astronomical!  I don't care if he is a leader in his field his prices are down right ridiculous.  For comparable service in the greater St. Louis area he is nearly 50% higher than everyone else.  I guess they have to pay for that office building somehow.  I would not recommend him.

Sara H.
May 2013
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
The entire process from consultation through surgery and beyond was very easy and efficient. The surgery itself was explained in detail so that we knew what to expect on the day of our appointment. My husband and I both had eye surgery on the same day and we were in and out of the office in under 1 hour. The follow-up appointment was the following morning and our vision was already corrected by that time. The staff is very professional and experienced - they are able to get the job done correctly and quickly. We are both happy to be rid of contacts and eyeglasses!

Ashley R.
Mar 2013
N/A
Eye Care - Ophthalmology
During my appointment, I only met with what seemed to be an intake specialist. He did a quick read of my current vision, and measured my cornea thickness. This seemed rather quick and wasn't as through as many of the other offices I visited. I later learned that after this initial appointment, you go back for another appointment with the Dr. to do the in depth evaluation. Afterwards, this intake specialist laid out pricing and potential options for surgery, but couldn't give me any details, because that would all be up to the doctor which I would have to come back at another time to see.
Overall, this seemed to be inefficient and a waste of patient's time. I had a referral from my eye doctor, and this appointment didn't tell me anything I hadn't already heard from my eye doctor. I found the entire appointment to be very impersonal, and the services very expensive compared to others in the area.
Eventually I chose to have my surgery done at LasikPlus with Dr. Alban. It had the personalized experience I was looking for with great results.

Homeowner
Feb 2013
N/A
Yes, I recommend this pro
They did it on my eyes and I haven't had a problem since then. It turned out perfectly. He is kind of famous for being a leader in his field.

Perry M.
Oct 2012
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I had Lasik surgery in 2000 in Atlanta and follow up care was done at Pepose here in St. Louis. I met Dr Pepose in 2000 and for several years he checked the Lasik surgery - I had no problems.
Since then I have a yearly eye exam at Pepose with other doctors at the institute; the institute is professional and the eye care is excellent. A few years ago there was concern about high blood pressure in my eyes and Dr Pepose ran special tests and no problems were detected - and none today.
I plan to use Pepose for the foreseeable future since I really trust Dr Pepose and the institute.
I highly recommend them.

Bradford B.
Jun 2012
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I first consulted Dr. Pepose for a severe dry eye problem. Continued under his care for cataract surgery and general eye care. The Pepose Institute has it all, and the staff is highly professional, and kind. As part of my ongoing vision care I consulted Dr. Redfern (a member of the Institute staff) for vision correction and she provided me with a very good solution to my problem of needing different focal ranges because of my age.

Christine W.
Jun 2012
N/A
Eye Care - Ophthalmology
Yes, I recommend this pro
I have been going to Pepose Vision since my lasik 4 years ago. Staff is friendly. I drive 45 miles to the clinic and they always try to get my testing and vision exams done in the same day so I don't have to make two trips. All the Dr's I have seen have been professional.

Brenda C.
Mar 2012
N/A
Eye Care - Ophthalmology


See above.
Response from Pepose Vision Institute
"Most patients enjoy crystal clear vision for years and years following LASIK but it's true that the procedure does not reverse or prevent the effects of time and age. As you noted, your husband was quite pleased with the outcome but later his eyes began to change. Though rare, we understand that when it occurs it can be very frustrating. Unfortunately we cannot post your specific medical details on a public site, but you may recall at the time that we discussed various scenarios and likely outcomes for your husband. Dr. Pepose rearranged his schedule several times to help address your husband's concerns (including coming in on weekends). In fact, one feature that patients love about Pepose Vision Institute is the 24/7 availability of Dr. Pepose. You are correct that typically insurance does not cover LASIK. Most insurance companies view the procedure as entirely elective. Please note that we have never charged $8000 for the procedure. As to the doctor's qualifications, Dr. Pepose is ranked among the Top 1% of LASIK Surgeons in the Nation by U.S. News & World Report and is respected worldwide as a scientific-minded surgeon who takes the time to ensure patients feel comfortable and understand all risks/benefits of LASIK prior to the surgery. He's performed over 40,000 laser vision correction procedures with thousands upon thousands of happy patients. We make our LASIK results public because we know they are among the best in the nation. We realize that having thousands of happy patients doesn't necessarily help alleviate your complaint, but it's important to reiterate that we discussed your husband's candidacy very thoroughly as well as the fact that LASIK does not prevent the aging of the eye. We are in the business of helping others and with that in mind we carefully evaluate each and every patient to determine the best option for achieving clear vision. Patients trust us because they know we put their interests first and we will continue to use our industry-leading knowledge to help as many patients as we can."
Showing 1-25 of 32

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FAQ

Pepose Vision Institute is currently rated 5.0 overall out of 5.

Monday: 8:00 AM - 5:00 PM Tuesday: 8:00 AM - 5:00 PM Wednesday: 8:00 AM - 5:00 PM Thursday: 8:00 AM - 5:00 PM Friday: 8:00 AM - 5:00 PM Saturday: Closed Sunday: Closed

No, Pepose Vision Institute does not offer free project estimates.

No, Pepose Vision Institute does not offer eco-friendly accreditations.

No, Pepose Vision Institute does not offer a senior discount.

Yes, Pepose Vision Institute offers emergency services.

No, Pepose Vision Institute does not offer warranties.

Pepose Vision Institute offers the following services: LASIK, cataract, macular degeneration, glaucoma, eye exams, laser treatment, glaucoma surgery, laser vision correction, nearsightedness, farsightedness , astigmatism, cataract surgery, Intraocular Lenses, multifocal and accommodating lens implants, retinal detachment , diabetic retinopathy, contact lens fitting, glasses, optical, LASIK vision correction, cataract surgery, specialty lens implants, Crystalens, ReSTOR, Tecnis multifocal, Trulign toric, Toric Intraocular lenses, retina treatment, re