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Geek Squad - Best Buy
Computer Repair, Office Equipment Repair, Stereo and Home Theater System Service,
About us
Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.
Business highlights
31 years of experience
Services we offer
Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.
Amenities
Eco Friendly Accreditations
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 3
Assorted photos uploaded by Geek Squad - Best Buy
Reviews
4.110 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 20% | ||
| 0% | ||
| 10% | ||
| 10% |
Filter reviews by service
Showing 1-10 of 10 reviews
Joanne L.
Jan 2014
Office Equipment Repair
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Harvey F.
Oct 2012
Stereo and Home Theater System Service
They send out a different person each time. They never seem to know what they are doing. This process has been going on for a month now and the t.v. is still not installed properly. The geek squad is just completely confused. They told me I needed to move a plug and the next guy came out and asked me why I moved the plug because it wasn't necessary.
Dennis W.
Feb 2012
Auto Radio Service
My husband became very good friends with the technician. The tech really understood what was going on. on one of our cars a 2002 Lexus, the speakers were blown on it, which was a common occurrence. They suggested that he buy a set of speakers and he bought them on line, and brought them in to Best Buy and they installed them in my husband’s car. We would use them again.
Dennis W.
Feb 2012
Computer Repair, Office Equipment Repair
This time we took the computer in to the store. The computer was running very slow, and the internet kept crashing. We had a pretty knowledgeable representative that gave us the options of what we will be doing. He was able to guide us to the right solutions.
Brian S.
Jul 2010
Computer Repair
DO not take anything to Geek Squad. Brought computer in Saturday and picked it up with more problems on it on Thursday. Attempted to call them both Wednesday and Thursday --- no one pickup up phone.
FRANCES H.
Sep 2007
Computer Repair
Best Buy/Geek Squad does a great job of computer repairs. They look like kids, but they really know their computers. We're very satisfied with them. They are friendly and polite and don't try to make you feel stupid for not being able to do this for yourself.
DOLORES V.
Sep 2007
Computer Repair
I thought they did a great job! They were quick to come out. They got they job done in about twenty minutes and had the computer up and running smoothly. I was impressed by their knowledge and personable qualities. I wouldn't hesitate to call on them again.!
TAMMIE M.
Mar 2006
Computer Repair
The Geek Squad did an excellent job restoring my daughter's computer back to proper working form. All viruses were removed and the Geek Squad advised us of what potential sites brought the viruses in (we know to stay away from those sites in the future). Very happy with the service!
PAUL F.
Mar 2006
Computer Repair
Purchasing extended warranties for computers is a must. We have replaced the monitor and printer due to bad parts after 2 years. We have learned our lesson and will always use extended warranties. Only problem is they send out and this takes up to 2 weeks. Very inconvenient in today's world.
CHARLENE M.
Jun 2005
Computer Repair
THE GEEK SQUAD WAS VERY GOOD. THEY REALLY KNOW WHAT THEY ARE DOING WHEN IT COMES TO THE COMPUTER. THEY WERE ON TIME AND VERY POLITE. THEY GAVE ME HELPFUL HINTS TO KEEP MY COMPUTER SAFER FROM THESE VIRUSES.
Licensing
Bonded
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
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FAQ
Geek Squad - Best Buy is currently rated 4.1 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.