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It went well. The technician arrived promptly and was courteous, respectful and knowledgeable. He knew what the problem was, fixed it, and didn't try to sell me anything I didn't need.

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From the first consultation through the installation, they have been professional and bent over backwards to ensure we were satisfied. When choosing which system to go with, they gave us multiple options and worked the financing for us. I couldn't be happier how easy they made the process. Regarding installation, they were available on the date we requested and had everything installed by 3:00 pm. They took the time to explain the equipment and made sure that all of my questions were answered before leaving. They followed up five days later to ensure everything was working as expected. I highly recommend Fresh Air!

It went well. They were able to get us in earlier than they originally thoughts. That was appreciated since it was a hot spell several weeks ago. They came in quickly diagnosed the issue, fixed timely and were good same day.

Very well. Technician very professional and prompt.

Have had great service from them over the past 10+ years. Tim worked with me years ago to redo the ductwork at a previous home during a remodel and to promote better cooling. Have dealt with techs: Steve & Howard probably the most and they are super knowledgeable and very happy to help.

The person who handled my call was friendly and professional. She told me a technician would be at my house in 4 hours and called me when he was on his way. The technician was outstanding, on time, professional, friendly, and quickly diagnosed and fixed the problem...best of all, he didn't try to sell parts/service that I didn't need! Best experience with an HVAC company I've ever had.

I took bids from 3 HVAC contractors, all of which were highly rated on Angie's List and one of which I had used previously. I chose Fresh Air because their price was competitive and their sales rep was very knowledgeable, responsive and helpful. I worked as a professional engineer in the HVAC industry prior to retirement, and Kevin knew the answers to my questions or quickly got the answers. The team of installers did an excellent job and completed the project in one day. Subsequent to my home project, the same team did a similar, competitively-bid replacement furnace and AC project at my church, with equally satisfying results.

as usual, everything from scheduling the appointment, to punctuality of service, professionalism, courtesy, friendliness, etc from the office staff making the appointment to the service technician was excellent. have been using this business for almost 15 years and have never had a subpar experience. this business uses labor union technicians which is also a big plus. two years ago, i sought 3 bids to replace an outdated hvac system.  Fresh Air was definitely very competitive in pricing, and I already had a great history with them taking care of me in the past. They did an exemplary job, from the bidding process to installation. Highly recommend this business!

Have been a regular customer of Fresh Air for several years, always professional and competent.

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Upon calling Fresh Air the representative I spoke with was very friendly and personable. She was knowledgable of the services they provide and answered any questions punctually. In addition it was a relief to find a company that did not charge after hours or weekend rates. The service call was a fair price and even better with the Angie's List discount.

Outside of they had a technician at the house in less than 30 minutes after setting the appointment. The technician was friendly and professional. He diagnosed the issue quickly and had the unto working in less than 15 minutes. He also took the time to clean the unit, which I was very appreciative. 

Overall a a great experience and very reasonable cost.

I do not know how they charged.  The technician arrived examined the temperature of the air along with movement (fan working?).  He checked the outside air conditioner units and the furnaces in the basement.  He told us he could add Freon coolant to solve the problem.  He mentioned that since our coolant type is no longer made, it would be around $600 for a few pounds of stuff.  He mentioned exactly where the Freon was leaking and how much it would cost to stop the leak.  Since our A/C system is 17 years old we told him we would think about it.

The service was professional and we had no complaints.

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We needed new ac, furnace, and water heater installed. Got several bids. Fresh Air offered the best price for the options we wanted. We felt they were very professional, honest and helpful from the first phone call to the follow ups after installation. We look forward to using them for future maintenance on our new system. Highly recommend if you are looking for trustworthy company with knowledgeable employees and fair prices.

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Attentive answered all my questions.

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I would use the company again.

The service call went well. My appointment was for 5:00 pm but they forgot about it.I called the company and they said they would
send a tech out right away.Which they did.

Great, showed up on time and was very knowledgeable. Would use him again!