DirectBuy of St Louis

Furniture - Sales, Basement Remodeling, Hardware & Home Improvement Stores,

About us

DirectBuy is America's Best Kept Secret. For over 40 years DirectBuy has been providing it's customers access to the "Secret World of Savings" throughout North America. The DirectBuy concept is time tested and gives the savvy shopper a trusted resource where they can buy a lifetime of products for their homes and families. DirectBuy customers know they are paying the real price - the manufacturers confidential price with no added unnecessary retail markup or middleman costs.

Business highlights

54 years of trusted experience

Services we offer

Directbuy customers throughout North America collectively save hundreds of millions of dollars every year. Consider these facts: -DirectBuy has Hundreds of thousands of customers -Our customers have access to over 700 Trusted Brand Name Manufacturers -They get access to over one million products -Hundreds of millions of dollars saved annually The best part - they put the unnecessary markup back in their pockets, where it belongs.

Amenities

Senior Discount

10%



Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0
Showing 1-2 of 2 reviews

Lindea G.
09/2013
5.0
furniture sales
  + -1 more
My new bedroom furniture came in on time and was just what I ordered, I loved it. I did some comparisons in the St. Louis market and I saved a lot of money by purchasing from Direct Buy. I plan on buying more furniture for my new home.
Description of Work: new bedroom furniture

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

BARBARA V.
07/2012
1.0
furniture sales
  + -1 more
Direct Buy is standing behind their supplier instead of their member. I am very disappointed that Direct Buy did not do more to support their members. I honestly feel like Direct Buy sold their member down the river in order to support their supplier.
Description of Work: We ordered a sofa in January and it was delivered in March. One side broke and the repairman said that it was dropped in shipment. Their repairman was unable to fix it to our standards and Lane is unwilling to replace the sofa that was broke. We found out that the warranty started from the date of purchase and we did not receive it until March, so I feel like I was shorted on my 1 year warranty.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$1,700

Response from DirectBuy of St Louis
DirectBuy of St Louis was just made aware of this review - January 2013. This issue was resolved in July 2012 with Mrs. V by crediting her 50% of her sofa cost and the manufacturer providing warranty work per their warranty guidelines.

    Contact information

    611 Trade Center Blvd., Chesterfield, MO 63005

    www.directbuy.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    12:00 PM - 8:00 PM
    Wednesday:
    12:00 PM - 8:00 PM
    Thursday:
    12:00 PM - 8:00 PM
    Friday:
    12:00 PM - 8:00 PM
    Saturday:
    10:00 AM - 5:00 PM

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Basement Remodeling,
    Hardware & Home Improvement Stores,
    Sunrooms and Patio Enclosures,
    Kitchen and Bath Remodeling,
    Appliance Sales and Installation,
    General Remodeling

    FAQ

    DirectBuy of St Louis is currently rated 3 overall out of 5.

    Sunday: Closed

    Monday: Closed

    Tuesday: 12:00 PM - 8:00 PM

    Wednesday: 12:00 PM - 8:00 PM

    Thursday: 12:00 PM - 8:00 PM

    Friday: 12:00 PM - 8:00 PM

    Saturday: 10:00 AM - 5:00 PM

    DirectBuy of St Louis accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
    No, DirectBuy of St Louis does not offer free project estimates.
    No, DirectBuy of St Louis does not offer eco-friendly accreditations.
    No, DirectBuy of St Louis does not offer a senior discount.
    No, DirectBuy of St Louis does not offer emergency services.
    No, DirectBuy of St Louis does not offer warranties.
    DirectBuy of St Louis offers the following services: Directbuy customers throughout North America collectively save hundreds of millions of dollars every year. Consider these facts: -DirectBuy has Hundreds of thousands of customers -Our customers have access to over 700 Trusted Brand Name Manufacturers -They get access to over one million products -Hundreds of millions of dollars saved annually The best part - they put the unnecessary markup back in their pockets, where it belongs.

    Contact information

    611 Trade Center Blvd., Chesterfield, MO 63005

    www.directbuy.com

    Service hours

    Sunday:
    Closed
    Monday:
    Closed
    Tuesday:
    12:00 PM - 8:00 PM
    Wednesday:
    12:00 PM - 8:00 PM
    Thursday:
    12:00 PM - 8:00 PM
    Friday:
    12:00 PM - 8:00 PM
    Saturday:
    10:00 AM - 5:00 PM