The consultant there (very professional, but she has my receipt where her name is printed and I am ashamed that I do not recall it), helped me choose exactly what I wanted and I explained to her that I had previously had issues with a long distance delivery not being what I had ordered. Substitutions were woefully inadequate. She assured me not to worry, that she would call the local florist personally. Fast forward to 5/6/2011 when I received a photo of the delivered flowers. THEY WERE HORRIBLE. Not at all what I ordered, and not even close. Saturday (5/7) I went back to Dierberg's with the photo. My floral consultant was as shocked and horrified as I, and she assured me that it would be made right. IT WAS. She took the info (my original receipt and the photo) and called to make certain my Mother received the flowers as I had ordered them at no extra charge to me! HOORAY! And they were delivered THAT DAY!! We all want the perfect gift for Mother's Day and I am delighted. Even better? I have found a professional who will go the extra mile to deliver customer service, and these days that is rare indeed. I recommend this florist to everyone, and will never go anywhere else!
Description of Work: I went to Ellisville Dierberg's to order flowers for Mother's Day. My mother lives in WV, so I used them as my FTD contact.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
03/2003
5.0
florists
 + -1 more
THEY'RE VERY HELPFUL. THEY'RE NOT AS BUSY AS THE OTHER INDEPENDENT FLORIST. THEY ARE VERY PERSONABLE. THEY HELP YOU MAKE BOWS AND SUCH FOR YOUR ARRANGEMENTS. THEY ARE JUST PERSONABLE AND NOT VERY BUSY.
Description of Work: BOUQUET FOR MY DAUGHTER WHO IS A TEACHER. THEY DO ARRANGEMENTS FOR OUR PARTIES AND THINGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2003
5.0
florists
 + -1 more
THEY'VE BEEN FINE. THEY'VE BEEN PROMPT AND EVERYTHING ELSE. I'VE SENT FLOWERS TO CALIFORNIA WITH THEM. AND THEY'RE REASONABLY PRICED, OR I SHOULD SAY COMPETITIVELY PRICED.
Description of Work: I ORDERED FLOWERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
PATTY T.
03/2003
5.0
florists
 + -1 more
THE SERVICE WAS FINE. ONE LOCATION DIDN'T HAVE WHAT I WAS LOOKING FOR, SO THEY CALLED ANOTHER LOCATION, AND I WENT OVER THERE AND PICKED IT UP.
Description of Work: THEY DELIVERED TO A HOSPITAL AND BOUGHT A CORSAGE FOR A DANCE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
03/2003
4.0
florists
 + -1 more
THEY WERE PRETTY EFFICIENT. THE PERSON WHO RECEIVED IT, LIKED IT VERY MUCH.
Description of Work: WE HAD A FLORAL ARRANGEMENT SENT TO SOMEONE AS A GIFT.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
NANCY C.
03/2003
5.0
florists
 + -1 more
unknown
Description of Work: JUST FLOWER DELIVERIES.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Sharon H.
12/2002
5.0
florists
 + -1 more
THEY'RE CONVENIENT, AND THEY'RE GOOD.
Description of Work: WELL, I JUST USED IT AS A DELIVERY FOR FLOWERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2002
4.0
florists
 + -1 more
I USED TO WORK THERE. THEY HAVE GOOD CUSTOMER SERVICE.
Description of Work: BOUQUET OF FLOWERS
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
KAY S.
12/2002
5.0
florists
 + -1 more
THEY ARE VERY FRIENDLY AND THE COST IS REASONABLE.
Description of Work: WE HAD SOME FLOWERS DELIVERED FOR A FUNERAL.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
12/2002
4.0
florists
 + -1 more
THEY DO A NICE JOB AND THEIR PRICES ARE REASONABLE AND IT'S CONVENIENT.
Description of Work: I BELIEVE THEY WERE CORSAGES AND BOUTONNIERES.
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Service Categories
Florists
FAQ
DIERBERGS MARKET is currently rated 4.7 overall out of 5.
Sunday: 9:00 AM - 5:00 PM
Monday: 7:30 AM - 8:00 PM
Tuesday: 7:30 AM - 8:00 PM
Wednesday: 7:30 AM - 8:00 PM
Thursday: 7:30 AM - 8:00 PM
Friday: 7:30 AM - 8:00 PM
Saturday: 7:30 AM - 8:00 PM
DIERBERGS MARKET accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa