BOWERS SERVICE CO
About us
For over 40 years, Bowers Service has strived to provide professional home appliance service some expect to find only in large companies, yet with an honest, friendly approach. We are the oldest and largest Home Appliance Servicer in the Joplin area. Please see our website.
Business highlights
Services we offer
HOME APPLIANCE SERVICE on all major brands. Over counter PARTS for do-it-yourself at our Carthage store. GAURANTEED USED APPLIANCES. COMMERCIAL MICROWAVE Repair.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 79% | ||
| 16% | ||
| 0% | ||
| 0% | ||
| 5% |
"Thank you for your review! We appreciate the time it takes and glad you were happy with Jack's service. We're sorry the repair was not economical to fix your washer, but we definitely believe in being open and honest about if a repair is a good use of your resources. Please don't hesitate to call on us again if we can be of any assistance!"
"Thanks for taking the time, and the great review! We're always happy when we can meet our customers expectations!"
"Thanks for taking the time, and the great review! We're always happy when we can meet our customers expectations!"
"We are so pleased that we met & exceeded your expectations! Tony is a very knowledgeable technician. Thanks for the great endorsement, and we look forward to your continued belief in us the next time you need service!"
John arrived on time and asked questions about my dishwasher to determine the problem. He concluded that the motor became overheated as the dishwasher ran. He said he could put in a new motor and called the next day to tell me how much it would cost. He was very professional and friendly and explained that I wouldn't be charged another service charge if I had the service done in 30 days.
I decided to have the service done about 30 days later and they ordered the parts. They arrived about 3 days later and John made an appointment to install everything. The dishwasher worked great afterwards and it runs quieter and the dishes are clean like they used to be. John made sure everything worked great before he left. I was very satisfied with the results and service.
"Thanks, [member name removed], for the great endorsement!! We are glad you were satisfied with John, and our services. Thanks for your continued belief in Bowers Service Company!"
"The low rating here is absolutely NOT deserved. We made 2 trips as the customer reported, Our tech found the problem, physically showed the customer the defective part and gave him an estimate of $325 total. The customer chose not to make the repair because of the cost. We have attempted to call the member back 4 times to make sure he understood our diagnosis and see what we could do further to help him. He will not answer and has not returned our calls. This is a Samsung refrigerator and has a defective defrost heater in the refrigerator evaporator. This is a very reasonable estimate for this job. And Yes, we did charge him $86.00 for the service call and diagnosis. The refrigerator is not very old and the customer is obviously not pleased with this type of expense, but we think he is unfairly blaming us for that. As always we are certainly willing to follow up on this in any way the customer requests if they would contact us. Dennis Bowers, owner"
Amended 8/7/14 to add: I've had them out to fix my 1980's washer and dryer set, with the same results---quick service times and reasonable repair cost.
Licensing
State Contractor License Requirements
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