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BOWERS SERVICE CO

About us

For over 40 years, Bowers Service has strived to provide professional home appliance service some expect to find only in large companies, yet with an honest, friendly approach. We are the oldest and largest Home Appliance Servicer in the Joplin area. Please see our website.

Business highlights

57 years of experience

Services we offer

HOME APPLIANCE SERVICE on all major brands. Over counter PARTS for do-it-yourself at our Carthage store. GAURANTEED USED APPLIANCES. COMMERCIAL MICROWAVE Repair.

Accepted Payment Methods

  • CreditCard
Reviews
4.619 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
16%
3
0%
2
0%
1
5%
Showing 1-19 of 19 reviews
Heath R.
Jul 2018
5.0
Yes, I recommend this pro
$59
Tech came out and did a diagnostic on my dryer. Because of the age of the age/make of the dryer repair would be an expensive option. He said he'd be willing to make the repair and laid out my options. I appreciated his willing to stop and speak with me about different options to take.
Response from BOWERS SERVICE CO
"Thank you for your review! We appreciate the time it takes and glad you were happy with Jack's service. We're sorry the repair was not economical to fix your washer, but we definitely believe in being open and honest about if a repair is a good use of your resources. Please don't hesitate to call on us again if we can be of any assistance!"

Hal A.
Sep 2017
5.0
Yes, I recommend this pro
$59
Repair technician found the dryer vent was plugged. Cleaned out & now works great!
Response from BOWERS SERVICE CO
"Thanks for taking the time, and the great review! We're always happy when we can meet our customers expectations!"

Heidi P.
Dec 2016
5.0
Yes, I recommend this pro
$59
Took 10 seconds to tell me it was too old to fix. He did cut the freon lines so that it could be scrapped and told me exactly where to take it for disposal.

Pete W.
Sep 2016
5.0
Yes, I recommend this pro
$170
1st trip evaluation, 2ND trip repaired. Parts and labor complete, fair cost. Been repaired over month. No problems. Completely satisfied. Very nice knowledgeable repairman.
Response from BOWERS SERVICE CO
"Thanks for taking the time, and the great review! We're always happy when we can meet our customers expectations!"

Todd J.
May 2015
4.0
Yes, I recommend this pro
$95
.The tech was very dismissive and didn't want to work on the fridge.  Finally talked him into taping into the coolant line to check the level but of course this was not included in the $59 service call.  Final bill was around $95 but didn't include fixing anything just putting more coolant in the system to see if it leaked quickly.  It did not so we have a slow leak that will slowly cause the same issue to return...unless we want to pay another $200 - $600 to find the leak and fix

Sue B.
May 2015
5.0
Yes, I recommend this pro
$200
unknown

Ellen P.
Dec 2014
5.0
Yes, I recommend this pro
$59
unknown

Ronald M.
Jun 2014
5.0
Yes, I recommend this pro
$73
It took less than half an hour. I was quite satisfied.
Response from BOWERS SERVICE CO
"We are so pleased that we met & exceeded your expectations! Tony is a very knowledgeable technician. Thanks for the great endorsement, and we look forward to your continued belief in us the next time you need service!"

CHAR H.
Jan 2014
5.0
Yes, I recommend this pro
$180

John arrived on time and asked questions about my dishwasher to determine the problem. He concluded that the motor became overheated as the dishwasher ran. He said he could put in a new motor and called the next day to tell me how much it would cost. He was very professional and friendly and explained that I wouldn't be charged another service charge if I had the service done in 30 days.

I decided to have the service done about 30 days later and they ordered the parts. They arrived about 3 days later and John made an appointment to install everything. The dishwasher worked great afterwards and it runs quieter and the dishes are clean like they used to be. John made sure everything worked great before he left. I was very satisfied with the results and service.


Response from BOWERS SERVICE CO
"Thanks, [member name removed], for the great endorsement!! We are glad you were satisfied with John, and our services. Thanks for your continued belief in Bowers Service Company!"

Aaron M.
Jul 2013
5.0
Yes, I recommend this pro
$200
It was easy to setup the service call. The person from Bowers showed up and did the work very quickly. Very smooth service call and happy with the price paid.

Greg M.
Jun 2012
5.0
Yes, I recommend this pro
$45
They have pretty good rates and are fairly knowledgeable about the machinery. They did work for me before and they had a used part so they just gave it to me and didn't charge me. It is locally owned and they are local people so they treat you pretty well.

Garey H.
May 2012
1.0
Yes, I recommend this pro
unknown
Response from BOWERS SERVICE CO
"The low rating here is absolutely NOT deserved. We made 2 trips as the customer reported, Our tech found the problem, physically showed the customer the defective part and gave him an estimate of $325 total. The customer chose not to make the repair because of the cost. We have attempted to call the member back 4 times to make sure he understood our diagnosis and see what we could do further to help him. He will not answer and has not returned our calls. This is a Samsung refrigerator and has a defective defrost heater in the refrigerator evaporator. This is a very reasonable estimate for this job. And Yes, we did charge him $86.00 for the service call and diagnosis. The refrigerator is not very old and the customer is obviously not pleased with this type of expense, but we think he is unfairly blaming us for that. As always we are certainly willing to follow up on this in any way the customer requests if they would contact us. Dennis Bowers, owner"

Curtiss L.
May 2012
5.0
Yes, I recommend this pro
$50
They did a very good job. They were very responsive and quick to update me on what was going on.

Cynthia L.
Mar 2012
5.0
Yes, I recommend this pro
$90
My freezer went out on a Friday morning. I called Bowers and the repairman was able to be over at my house by 1:30, with freezer fixed in less than an hour. I have purchased used appliances from them in the past, but never used them for service before. See no need to use anyone else; I'm very satisfied.
Amended 8/7/14 to add: I've had them out to fix my 1980's washer and dryer set, with the same results---quick service times and reasonable repair cost.

RUBY L.
Feb 2012
5.0
Yes, I recommend this pro
They were prompt and fixed the problem efficiently. They cleaned up the mess when they were finished. They have repaired large appliances for us in the past. We are always very happy with their service.

James B.
Feb 2012
4.0
Yes, I recommend this pro
$150
I called the place where I purchased my dishwasher, and they recommended Bower. The serviceman was careful not to damage anything surrounding the dishwasher. There was some debate on how he should fix it, but he got it done. It runs well.

Tiffany S.
Jan 2012
5.0
Yes, I recommend this pro
$45
I was very satisfied with them. I have used them to fix all my appliances before. I know them very well.

Sandy R.
Sep 2011
5.0
Yes, I recommend this pro
We have used them for appliance repair of all types on older and newer appliances. They come right out. Do good quality work and are always professional at a reasonable price!

Tabitha M.
May 2011
4.0
Yes, I recommend this pro
Good, seemed simple. They had to get a part and come back but, everything went smooth.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

BOWERS SERVICE CO is currently rated 4.6 overall out of 5.

BOWERS SERVICE CO accepts the following forms of payment: CreditCard

No, BOWERS SERVICE CO does not offer free project estimates.

No, BOWERS SERVICE CO does not offer eco-friendly accreditations.

No, BOWERS SERVICE CO does not offer a senior discount.

No, BOWERS SERVICE CO does not offer emergency services.

No, BOWERS SERVICE CO does not offer warranties.