IESI

I recently had my roof replaced on my home; my contractor retained the disposal service of Progressive Waste Management of Bridgeton, Missouri for a commercial dumpster. The driver for Progressive came out at February 17,2016 at 9:40 am to pick up the dumpster and he was having a difficult time loading it onto the truck in the process the dumpster slide of the truck and almost crashed into my garage but fell on the drive and busted up the asphalt causing a total of (2) 3ft x 4ft pot holes . I myself, my finance and my roofing contractor witnessed the accident. I also have photos of the dumpster busting up the asphalt. I called Progressive waste immediately about this accident i spoke with Tim Henderson 314-544-7400 and was told that he would pass the information along to one of his operation managers and someone would contact me. I phoned Tim on February 18, 2016 at 12:34pm to follow up with their resolution, I was told by Tim Henderson " Because my driveway is older Progressive Waste will not pay for any damages ." I told Tim that that was not acceptable age has nothing to do with the fact that there driver damaged my driveway because of his inability to load the equipment properly. I also explained to Tim that I wasn?t expecting them to replace my driveway but I do expect Progressive Waste to accept accountability for the damages that was done by their company driver?s negligence. I also informed Tim that the driveway may have be older but it was not damaged before their driver showed up As homeowner and a consumer when is it acceptable to damage someone?s property and not we held accountable.