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Geek Squad - Best Buy

Computer Repair, Phone Sales, Computer Sales,

About us

Local Expert Geek Squad Agents are here to install, set up, and repair your Appliance or TV. We repair most major Appliance and TV brands regardless of where they were purchased. Work is guaranteed for 90 days. We also offer a variety of computer & repair services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.39 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
33%
3
0%
2
11%
1
0%

Filter reviews by service

Showing 1-9 of 9 reviews
Patty M.
Nov 2016
5.0
Computer Sales
Yes, I recommend this pro
They seem to help me pick out what I really needed. I used them to keep up with my repairs or anything that’s needed.

Amy R.
Apr 2012
5.0
Auto Radio Service
Yes, I recommend this pro
$50
They were very nice about it. Actually, they were willing to take it out whereas the dealer wanted $250 just to take it out. I would use them again in the future.

PATRICIA C.
Aug 2011
4.0
Computer Repair
Yes, I recommend this pro
$115
There was a line that i stood in for about 15 min waiting to see someone.  They should have numbers so that you could browse while waiting or a line of chairs.  The tech knew some questions but had to ask for help.  The techs confired back and forth about what each was doing for their customer.  what one wasn't sure of the other knew so they're combined knowlege got the jobs done for another person and me.

Elizabeth C.
Jun 2009
5.0
Computer Repair
Yes, I recommend this pro
$200
The Geek Squad pleasantly surprised me, answering my questions even when I was not paying them. When I went to pick up the computer they plugged it in to make sure it was working. They took the time to explain what they did and what was wrong. I felt very confident that my computer was working properly when I left the store.

Elizabeth C.
Mar 2009
5.0
Computer Repair
Yes, I recommend this pro
$190
They are very responsive and they got it working again. Even if you re not paying right now they will help you fix the problem right at home without having to pay them anything and I though that was really nice.

NANCY T.
Apr 2005
2.0
Stereo and Home Theater System Service
$240
ALTHOUGH WE WERE WAITED ON PROMPTLY, THE MAN KEPT US THERE 20 MINUTES, TRYING TO CONVINCE US THE PLAYER IS NOT SUPPOSED TO BE ANY LOUDER, THAT WE SHOULD USE EARPHONES INSTEAD OR PLUG IT INTO A TV, ETC., ETC. I KEPT TELLING HIM I CAN'T USE IT AS IT IS AND I WANT A REFUND. HE FINALLY RELENTED, BUT IT WAS A STRUGGLE. WE'VE ALSO HAD OTHER PROBLEMS WITH RETURNS AT BEST BUY.

FERN C.
Jun 2004
4.0
Appliance Sale
Yes, I recommend this pro
$400
THE STAFF WAS NOT VERY HELPFUL AND DID NOT EXPLAIN DISCOUNTS OR ORDER AT ALL. THEY WERE NOT VERY FRIENDLY, BUT THE PRICE WAS COMPETITIVE, PROMPT AVAILABILITY, AND A GOOD PRODUCT.

Homeowner
Oct 2003
5.0
Phone Sales
Yes, I recommend this pro
$159
BRING ALONG ALL PAPERWORK AND WARRANTIES. SALESPEOPLE WERE HELPFUL, AND SATISFACTION GUARANTEED.

Homeowner
Dec 2002
4.0
Appliance Repair
Yes, I recommend this pro
EVERYTHING WAS GREAT EXCEPT THAT IT WAS DIFFICULT TO GET APPOINTMENT. THE PHONE PERSON WASN'T AS KNOWLEDGEABLE AS THEY SHOULD HAVE BEEN.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.3 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Delivery and Installation services available for your appliance and HT purchased at Best Buy. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models. Computer & Repair Services, most brands, whether purchased at Best Buy or anywhere else.