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Connolly & Sons Tile And Marble
Tile: Ceramic and Porcelain - Repair, Laminate Wood or Stone Flooring - Repair, Vinyl or Linoleum Sheet Flooring or Tiles Repair,
About us
Single Mother homeowner discounts, volume installation discounts. Reviews on BBB
Business highlights
Emergency services offered
39 years of experience
Services we offer
Flooring, and repair., backsplashes. Commercial and Residential sales, installation, showers
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.36 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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83% | ||
0% | ||
0% | ||
0% | ||
17% |
Showing 1-6 of 6 reviews
Jerry S.
Jun 2014
Excellent! It only took him a few days. He is very trustworthy, I gave him the key to my place to finish the work. I would recommend him to anyone.
Karen C.
Sep 2012
Overall I was very happy with Connolly and Sons. They worked at a pretty decent pace, were courteous and punctual, and did a pretty good job at paying attention to detail and requests. Just one exception to that, where I'm going to have to fix it one way or another. Because I ended up having to go in to work, they had to hurry to finish this area, and I'm not exactly thrilled about how it came out.
Michael H.
Apr 2012
Wonderful experience as vendor was very professional, dependable and cost was reasonable. Vendor suggestions on design were appreciated and bathroom looks great.
Holly B.
Mar 2012
Richard Connolly and son Preston, ie: Connolly and Son Tile and Marble, were absolutely wonderful! We hired them to lay our laminate floor which looks like tile, not wood. Altho I believe his specialty is tile and marble, they did an outstanding job installing our laminate flooring throughout our entire upstairs and it was all done in 2 days. We did not purchase our Swiftlock laminate through Richard but Richard gave us a better price for installation than the others I called. He also responded to my call faster than others and came out for the free estimate the next day. He started work as soon as I could get the material. He even picked up the material from the store and purchashed all the extras that I had forgotten about, like the transition pieces for doorways and the underlayment material. I simply reimbursed him and I didn't have to fool with going to get it! What fabulous service since we didn't purchase the material from him. My husband and I couldn't have been more pleased with their service. Richard even referred and called 2 other specialty workmen for other jobs I needed done and they both came right away, gave me estimates and I hired a welder to build my stairway railing, that Richard referred, on the spot. I will certainley hire Connolly and Son again as soon as we decide on flooring for our downstairs area. I feel that Richard is a valuable asset when it comes to knowing his trade, applying quality workmanship standards and ethics, and recognizing the same qualities in other tradesmen. I am proud to recommend him and I found him right here, on ANGIE'S LIST! I called Richard based on his 1 referral here. It was my fist visit to ANGIE'S LIST but I am a firm believer now!
UPDATED JUNE 18, 2012:
I have to take back my previous glowing review of Connolly & sons work. About 2 days after I wrote the review I noticed there was no finishing trim around the stairway opening. We also had a problem with 1 joint in the flooring. I called Richard and he said he had intended to pick up the trim and come back to finish but just hadn't got to it. He promised he would be here in a few days. Meanwhile the new railing was installed and when the installer snugged the post down to the floor, the weight of the post popped up a bubbled area. Richard failed to show so I called again. This has been going on for over 2 months. Either he calls early and then won't return my calls or he just ignores me. I finally got him to return my calls after tying up his phone all day. He again promised he would come out and we made arrangements. I had to go out of town a couple days for a funeral and I told him that I would call him the day of my return and I named the day. That was last week. I have called him often and he has not returned my calls. Not sure what to do besides camp outside his house or take out a billboard on 76hwy in Branson!!He may be good at what he does but you better check every detail before you pay him cause he won't come back to fix anything. Not what I call professional or honorable.
Response from Connolly & Sons Tile And Marble
"that is the furthest thing from the truth. The member had rails installed by a out side party about amonth after doing her job,at that point she had called be and ask if i was able to ad some trim to the stair case,i told her that i would be happy to.I told her the i would call her from lowes for the purchase of the trim on monday,i called both of her phone numbers and left messasges,she retured my call about 2 hours latter,at that point i had move forward with my next job,i told her that i would call once more from lowes the following monday ,and told her that it was very importantant that she answer the pnone ,i told her that i would be working in saint louis for some time after that ,and was not sure when i would be returning.i called monday like i said i would and once more she did not answer.she did call me back as well as every family member freinds and any one she could contact ,there was a total of 52 calls that showed up on my voice mail in regards to the member.i was paid for the work that was preformed ,the extra work was not performed or paid for.this is the first complaint in 27 years any thin like this and it the furtheist thing from the truth.this is one of the worst thing that could happen to any ones bussiness.as any one can read i have had no complaints .as fare as the 1 joint in the floor we left the floor in percect order ,after she had moved all the furniture back in is when the problem was notice,and yes i did say that i would take care of it when i came back,once more i was paid for the work ,but was not paid for the extra work that i was not able to complete.the stair rails were added in after the floors[long after].i do not have 2 hours time to sit at lowes waitng for here to call after i told here when i would be calling."
Natasha E.
Feb 2012
They came out and gave us an estimate - we agreed to the terms - the next day they started. It only took a couple of days to completely makeover that bathroom. I will be using them again for other rooms in my home.
Tia P.
Jul 2011
As I stated in the previous box, the job was well done. Connolly & Sons Tile and Marble worked quickly, were very fair and cared greatly about the finished product. They wanted their work to reflect their ability and I can assure you it does so. The newly installed tile floor looks amazing!
Licensing
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FAQ
Connolly & Sons Tile And Marble is currently rated 4.3 overall out of 5.
Yes, Connolly & Sons Tile And Marble offers free project estimates.
No, Connolly & Sons Tile And Marble does not offer eco-friendly accreditations.
No, Connolly & Sons Tile And Marble does not offer a senior discount.
Yes, Connolly & Sons Tile And Marble offers emergency services.
No, Connolly & Sons Tile And Marble does not offer warranties.