Their 800 call center appeared to be responsive, and i liked what i heard on phone, but the actual Kansas City office/provider never responded. We reached out multiple times - and nothing. Found somebody outside the "Angies" list... :)
Description of Work: Pest control
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Mary M.
06/2015
5.0
pest control
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jane E.
07/2014
4.0
pest control
 + -1 more
They were cheaper than the others that I called. They do okay.
Description of Work: I used Orkin. I have a contract with them. They come out quarterly.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
Mary D.
06/2013
1.0
pest control
 + -1 more
The service man calls the night before around 8-9 pm to let you know he is coming the next day. Will not answer when you return call to reschedule if you cannot be inside to let them in. They do this on purpose because spraying just the outside of your home is considered a full service. I was with them for 6 months and only able to have the inside of my home treated one time. Lazy and manipulative.I asked the manager to call me back and have never been able to reach them.
Description of Work: Pest control, terrible customer service
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$85
Steve B.
06/2012
5.0
pest control
 + -1 more
I haven't had any bug problems. If there is a problem, Orkin come out and retreat. They write up what they did, any new problem detected. They indicate whatever insecticide they used.
Description of Work: I get seven treatments a year. The amount is for one treatment. Orkin sprayed around the outside of the house as a general treatment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$94
Jim O.
06/2012
5.0
pest control
 + -1 more
I will continue to use their services.
Description of Work: I use Orkin Pest control services for our regular house inspection and pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
jerri A.
05/2012
5.0
pest control
 + -1 more
They show up when they are supposed to and do their job.
Description of Work: They came out to spray as part of a contract.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Heather A.
04/2012
5.0
pest control
 + -1 more
They will come out if I have any problems between service dates and spray for free.
Description of Work: I use Orkin Pest Control to spray around my house for preventive control for pests.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
James A.
04/2012
4.0
pest control
 + -1 more
Very professional job.
Description of Work: Complete perimeter protection on 1 ft intervals. Application to active termites in interior wall. The product used is the best termiticide available today with good soil residual and slow kill to allow workers to carry product back to colony for a successful elimination of the colony.
Rating Category
Rating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
GERALD R.
04/2012
5.0
pest control
 + -1 more
It's good service...they show up when they're supposed to.
Description of Work: We use them for general pest control for bugs, spiders, ants, etc.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$71
Shelia G.
03/2012
5.0
pest control
 + -1 more
They have done a good job so far.
Description of Work: They spray our yard every two months.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$75
James G.
09/2011
5.0
pest control
 + -1 more
They are professional, consistently do a good job, and strive to meet any changing needs that occur.
Description of Work: I have had Orkin providing insect/pest control for approximately 10 years. When they first started, I had problems with carpenter ants, spiders and silverfish. Commercially available home use products just weren't doing the job. Their local rep was very concientous, and thorough, and provided a treatment program for the entire house (Inside and out, basement to attic). Treatment quickly brought the insect problems under control, Over the years, their professionals have kept the house essentially insect and rodent free. And I haven't had to worry about pets and grandkids accidentally contacting residual chemicals..
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$90
Earl S.
04/2011
5.0
pest control
 + -1 more
They are reputable, and wherever we have lived in the country, they have been there. They claim to have been around for about hundred years. Overall, they are pretty good, and we are satisfied. Their price is competitive, I suppose. I am not happy that they do not put on shoe covers when they come into the house and walk over my carpets. I would use them again in the future; in fact, they will be here tomorrow for the regular treatment.
Description of Work: I have a contract with Orkin Pest Control for pest control.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Christy F.
09/2010
5.0
pest control
 + -1 more
We had seen signs of carpenter ants. The estimator arrived on time and found proof of the ants as well as termites. The servicemen also arrived promptly and went about their work. They each let me know when finished. The service is fairly expensive, but we will call them again if needed.
Description of Work: Estimator inspected our home and offered choices for treatment for carpenter ants and assorted spiders and bugs and also for termites. An exterminator came the next day and sprayed for the ants and other insects. Another exterminator came the following week and sprayed for termites.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cynthia G.
01/2010
5.0
pest control
 + -1 more
We have used them for about 10 years now. They come out once a month. I like them a lot. They are very good. They let us know if they find anything. They keep our pest control up for us. Our house is older and pretty big. Their quality of work is excellent.
Description of Work: I use Orkin Pest Control.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$50
BRUCE E.
07/2008
5.0
pest control
 + -1 more
They were professional and I would rate them an A for there service and sometimes they are off a day or so when I do expect them, but they do call to reschedule.
Description of Work: They came and sprayed for carpenter ants and regular pest control work.
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Service Categories
Pest Control
FAQ
ORKIN PEST CONTROL is currently rated 4.8 overall out of 5.
No, ORKIN PEST CONTROL does not offer free project estimates.
No, ORKIN PEST CONTROL does not offer eco-friendly accreditations.
No, ORKIN PEST CONTROL does not offer a senior discount.
No, ORKIN PEST CONTROL does not offer emergency services.