MODERN CONCEPTS
About us
We offer exterior contracting services with a lifetime workmanship warranty in addition to our standard product warranties on all work we complete.
Business highlights
Emergency services offered
32 years of experience
Services we offer
GUTTERING & WINDOWS., ROOFING, SIDING
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.52 Reviews
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Showing 1-2 of 2 reviews
Karey T.
Aug 2011
We needed our roof replaced due to damage. Our insurance covered all but our $500 deductible. I felt like the actual roofing job was done VERY quickly and competently.
My only real complaint about the company is that they are not terribly responsive with questions or concerns. I had asked to be notified prior to them arriving with materials simply because I have two toddlers and wanted to be able to prepare in advance. I was told to call someone at the company who would be in charge of that but I never received a call back and didn't get any warning. Also, when the workers finished the first day, apparently they needed a few more items to finish up after the weekend. Unfortunately, they left the truck with the dumpster on it in front of our garage so we were unable to get our car out...for an entire weekend. I did not have any idea who to call to ask to have it moved although they were very apologetic about it when they got back and moved it right away.
We also sustained minor damage to the inside of the house due to the roofing. They were very receptive to what needed to be fixed. Unfortunately, getting the guy to come over to do it was kind of a nightmare. He forgot he was supposed to come, then he didn't have the tools he needed, then he forgot half of what needed to be done. Honestly, I just wanted it over and finished with so I could get on with my life instead of hanging around the house and disrupting our routine waiting for it to be finished. Then once it was done, I got a call that the guy who did the work was "no longer with the company" and could I confirm it had even been finished. They definitely could improve their communication.
My only real complaint about the company is that they are not terribly responsive with questions or concerns. I had asked to be notified prior to them arriving with materials simply because I have two toddlers and wanted to be able to prepare in advance. I was told to call someone at the company who would be in charge of that but I never received a call back and didn't get any warning. Also, when the workers finished the first day, apparently they needed a few more items to finish up after the weekend. Unfortunately, they left the truck with the dumpster on it in front of our garage so we were unable to get our car out...for an entire weekend. I did not have any idea who to call to ask to have it moved although they were very apologetic about it when they got back and moved it right away.
We also sustained minor damage to the inside of the house due to the roofing. They were very receptive to what needed to be fixed. Unfortunately, getting the guy to come over to do it was kind of a nightmare. He forgot he was supposed to come, then he didn't have the tools he needed, then he forgot half of what needed to be done. Honestly, I just wanted it over and finished with so I could get on with my life instead of hanging around the house and disrupting our routine waiting for it to be finished. Then once it was done, I got a call that the guy who did the work was "no longer with the company" and could I confirm it had even been finished. They definitely could improve their communication.
Richard M.
Jul 2008
Awesome!
Licensing
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FAQ
MODERN CONCEPTS is currently rated 4.5 overall out of 5.
MODERN CONCEPTS accepts the following forms of payment: CreditCard
Yes, MODERN CONCEPTS offers free project estimates.
No, MODERN CONCEPTS does not offer eco-friendly accreditations.
No, MODERN CONCEPTS does not offer a senior discount.
Yes, MODERN CONCEPTS offers emergency services.
No, MODERN CONCEPTS does not offer warranties.