MODERN CONCEPTS

We needed our roof replaced due to damage. Our insurance covered all but our $500 deductible. I felt like the actual roofing job was done VERY quickly and competently.

My only real complaint about the company is that they are not terribly responsive with questions or concerns. I had asked to be notified prior to them arriving with materials simply because I have two toddlers and wanted to be able to prepare in advance. I was told to call someone at the company who would be in charge of that but I never received a call back and didn't get any warning. Also, when the workers finished the first day, apparently they needed a few more items to finish up after the weekend. Unfortunately, they left the truck with the dumpster on it in front of our garage so we were unable to get our car out...for an entire weekend. I did not have any idea who to call to ask to have it moved although they were very apologetic about it when they got back and moved it right away.

We also sustained minor damage to the inside of the house due to the roofing. They were very receptive to what needed to be fixed. Unfortunately, getting the guy to come over to do it was kind of a nightmare. He forgot he was supposed to come, then he didn't have the tools he needed, then he forgot half of what needed to be done. Honestly, I just wanted it over and finished with so I could get on with my life instead of hanging around the house and disrupting our routine waiting for it to be finished. Then once it was done, I got a call that the guy who did the work was "no longer with the company" and could I confirm it had even been finished. They definitely could improve their communication.

Awesome!