Cricket Communications Inc

Internet Service

About us

Additional DBA - Pronto Wireless.

Services we offer

Wireless phones & broadband modems.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0
Showing 1-1 of 1 reviews

DALE A.
01/2012
1.0
internet service
  + -1 more
I got them because they are at the corner from my house. I thought they had what I wanted, but they showed me the wrong coverage map. When I found out that it didn't cover the area I wanted covered, they refused to give my money back. It's a cell phone and modem company. I bought their modem for internet connections, but what they showed me was a map for cell phone connection which covered the far great areas than their internet connection. They are apparently subcontracted to Cricket so when I called Cricket corporate office, they said that it was too bad, but they can't control their subcontractors. They sold me a modem for $45 and a bunch of services for $45 and I didn't get any service for the whole month. When I got back, they said that my month was up for a refund. My mother died while we were in Seattle over Christmas and I didn't get back as soon as I thought I would. It was too bad. When I contacted the Cricket corporate office, they said that don't have control over their contractors. I will never ever, ever, ever do business with Cricket again. I would tell people to stay far away. I just have absolutely no respect for that company. Their price sounded good. I had 30 days to return if anything was defective. The warranty was for the wrong coverage area that they showed me. It didn't cover what they said it would cover.
Description of Work: I used Cricket Communications Inc in December 2010 when I getting ready to go to Seattle. I got net reception in Kansas City, but once I left Kansas City I never got an internet reception again from Kansas City to Seattle back.

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
1.0
responsiveness
1.0

$90


    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    Cricket Communications Inc is currently rated 1 overall out of 5.

    Sunday: 11:00 AM - 5:00 PM

    Monday: 10:00 AM - 7:00 PM

    Tuesday: 10:00 AM - 7:00 PM

    Wednesday: 10:00 AM - 7:00 PM

    Thursday: 10:00 AM - 7:00 PM

    Friday: 10:00 AM - 7:00 PM

    Saturday: 10:00 AM - 6:00 PM

    No, Cricket Communications Inc does not offer free project estimates.
    No, Cricket Communications Inc does not offer eco-friendly accreditations.
    No, Cricket Communications Inc does not offer a senior discount.
    No, Cricket Communications Inc does not offer emergency services.
    No, Cricket Communications Inc does not offer warranties.
    Cricket Communications Inc offers the following services: Wireless phones & broadband modems.

    Service hours

    Sunday:
    11:00 AM - 5:00 PM
    Monday:
    10:00 AM - 7:00 PM
    Tuesday:
    10:00 AM - 7:00 PM
    Wednesday:
    10:00 AM - 7:00 PM
    Thursday:
    10:00 AM - 7:00 PM
    Friday:
    10:00 AM - 7:00 PM
    Saturday:
    10:00 AM - 6:00 PM