AmeriClean - Window Butler

I have used Window Butler for my window cleaning for years and they have always done a great job - until recently. They were scheduled to clean my windows one Saturday morning in Aug, but after waiting for them for an hour, I finally called and Grace answered the phone. She was surprised that her sons were not at my home. She said she would call them and then call me back. I never heard from her. I hope everything is OK, but it is a shame that her employees (including her own sons) are destroying her business. But I do hope nothing serious happened to anyone and I just have not heard about it. I did search Angie's List for a new window cleaner and they did a nice job.

They were on time, friendly and did a great job.

Things went well, and they did a good job.

Window Butler did return my initial phone call promptly and were very helpful on the phone. I was told someone would stop-by on Friday to give us an estimate.... if we weren't home, an estimate would be left in the door for us. Unfortunately, no one stopped by and we received no estimate. Admittedly, I could have called but, by that time, I had already received a return call from Noonshine.... and Noonshine had given me more info. over the phone regarding their services than had Butler.

They do an okay job. They were not as attentive to their work toward the end of the project. They were a good business though, mostly consistent.

My husband and I were very pleased with the window cleaning done by Window Butler. We selected them on the strength of their record on Angie's List and found the ratings were right on the mark. We called and asked for prices over the phone and within 3 days, one of the owners of the company came out to give us an estimate;none of the other companies we called bothered to do that. We have a colonial style home with paned windows and storms. The majority of windows have twelve panes while others have18 to 24 panes. These are difficult and time-consuming to do. The crew worked very efficiently and professionally. This was the only company that ever cleaned our screens, too. We also have an enclosed porch with sliding glass doors and windows. These were included in the job, too. It took the crew under three hours to do the job and our windows just sparkle. We will definitely use them again.

I had a particular problem with cat urine. They did a special treatment to rid my carpet of residual urine problems which stopped my cat from urinating in that specific spot.

This company was sold 2 years ago. Our prior experience with the original company was great. So when we called to have gutters cleaned, we didn't think much of the new name answering the phone, as the number was the same. We set a date, and a time (2:30) but the lady setting the appt said the morning job was large, and it might be as late as 3:30. I asked to be called (my husband was covering the service), then (needed 15 minutes notice) to avoid leaving work and sitting. On the day of our service, my husband answered a voice mail on his phone at around 2 pm. It was the company calling around 12:30, waiting at our house to do the gutters. He indicated that he could be to the house at 2:30, and was told that the crew had left and would not be returning. Asked to speak /w the owner, who indicated appt times were "approximate" and that we'd lost our service date by not being available. Would not send the crew out, and hung up on him - twice. Felt that it was our obligation to wait. The receptionist who set the appt was delightful, and we were shocked at the occurance the day we were to have the gutters cleaned. Will not use the company again - so be aware that the company has changed hands!!!

They were very nice. They did as good of a job as possible--there were a few spots that did not come up, but they might be permanent. I was happy with them overall and would use them again.

I was satisfied with the work they did. However, they didn’t show up for an appointment on a certain day. They called me later when I was at work asking if they could get in to the house to do the work. I agreed to their request. I feel they should have had an open ended appointment instead of having it on a fixed day because the weather could change suddenly.

They arrived early and did a great job! Very friendly and responsive. Took care not to trample on my shrubs and plants. They even made a suggestion on how to patch a small crack in my gutter, which I did myself and it worked well, avoiding costly repair labor. I've just called and made another appointment for end of Winter cleanup.

The exterior of my house has never looked so clean.

I received a recommendation for this company from my sister. I called on a Monday for an appointment and was able to get an appointment on Friday of the same week. The carpet cleaners who came out were punctual, friendly and professional. I left my home right after they completed the job and did not return home until later in the day. When I went upstairs, I thought the carpet looked great, but I noticed that there was a mark on the bedroom carpet. I called back the following Monday and they sent the cleaners back the following Wednesday. They cleaned up the mark (left by their equipment during the first visit) and also re-cleaned that section of the bedroom. It looked great. Although they had to come to the house twice, they were very responsive and made sure the job was right!

I am very pleased with the work done by Rusty and Joel. They were friendly, professional and efficient. They left the place neat with all pick up work done, even taking off their shoes when working inside the home. Job well done!

They arrived in a timely manner, were professional and did a great job. Thanks!

Troy did a great job on the floors. They weren't in the best condition, but he went out of his way to make sure they looked the best they could look. I wholeheartedly recommend AmeriClean! Great job, Troy!!

Punctual, friendly & professional. The windows were so clean I felt I could walk through them. I've used them in the past & will continue to use them.

I HAD TO CALL BACK A SECOND TIME, BUT WHEN I DID THEY ANSWERED PROMPTLY, AND CAME OUT THE NEXT DAY. VERY REASONABLE IN PRICE.

THEY DID AN EXCELLENT JOB. THE TILE FOYER LOOKS BRAND NEW. I HAD SPOTS ON MY BEDROOM AND LIVING ROOM CARPET AND THEY GOT THEM OUT.

ON TIME, EXTREMELY POLITE & PROFESSIONAL. DID AN EXCELLENT JOB! VERY FAIRLY PRICED.

COMPANY WAS SLOW TO GET OUT AND PROVIDE A QUOTE. PRICE WAS MUCH HIGHER THAN COMPETITORS ($275) .

THEY FOUND A VERY COMPACTED GUTTER AND WORKED TO OPEN IT WITHOUT CHARGING ME EXTRA. THE WINDOWS LOOK GREAT. THEY ARE VERY PROFESSIONAL, ON TIME AND PRICED RIGHT.

CARPETS ARE CLEAN, NO HARD SELL ON PROTECTION, ON TIME AND THOROUGH.

THEY RESPONDED TO REQUEST FOR TIMELY SERVICE. THE ESTIMATE AND COST WAS VERY REASONABLE AND THEY DID A THOROUGH JOB.

VERY RESPONSIVE. QUICK TO CALL BACK, EVEN THOUGH MANY HOMES WERE FLOODING AT THE TIME. ON TIME, ARRIVED WHEN PROMISED. VERY PROFESSIONAL AND POLITE.