TROY PIEPER INSURANCE INC

The company has changed the reason why I was denied coverage three times now.
First it was a foundation crack- until I sent in a statement that someone had examined the foundation and there was no crack.
Then it was an issue with the sump pump line- again, I have a signed statement saying it was something else.
Now, they are saying it was how the water entered the basement.  (Again, I have signed statements saying that I have drain tiles and because of sump pump failure my basement had water damage.)
This was three different reasons for denial of coverage-- which I did not think you could do- change the reasoning whenever it suited you.

In addition, they had already told me that I had coverage for the first few days and told me to begin recovery efforts.  This resulted in a bill of almost $4,000.  They are now telling me that nothing will be covered.  Heather Blevins, the representative I spoke to first actually told me to replace all of the flooring in the basement.  I am so glad that I was conservative, or else I would be out even more money than I am now.  
Again, I have witnesses to all of these calls.

When the assessor did arrive (days later), he did not examine the old sump pump, did not even know that I have drain tiles (which keeps the water from exploding like a volcano from the sump pump pit), and apparently lied to my mother-in-law at the time about talking to the water extraction company as they have no record or recollection of ever talking to them about my claim.  That company has actually been trying to call State Farm and has not received any response from them.

They refuse to send someone else out to do a more thorough job.

I have spent over 5 full business days trying to resolve this.  
I have filed complaints with the state insurance commissioner.

If this is their definition of a good neighbor, I would really, REALLY hate to see what they define as a bad one.