They had called the day before to confirm the appointment. The diagnostic test showed exactly what the problem was and it was handled easily by them. They provided a good service at a fair price.
Description of Work: They ran a diagnostic test and replaced a computer chip in our big screen television.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$395
ROY L.
07/2007
2.0
tv repair
 + -1 more
They were wrong about their diagnosis. They said the bulb probably was not the problem but in actuality it really was.
Description of Work: They said there would be $65 service charge.
Rating Category
Rating out of 5
DELPHINE S.
05/2007
5.0
tv repair
 + -1 more
He was in and out real quick, but he did a good job! I wouldn't hesitate to recommend him and I am very particular!
Description of Work: We have an antenna that we use for our TV. We bought a new TV set and the antenna broke off, when trying to attach it. Mr. Pan fixed it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
THERESE D.
10/2006
5.0
tv repair
 + -1 more
They had very honest and reliable service. They called back within two days with an estimate. They successfully repaired the TV.
Description of Work: They repaired a 15-inch LCD television.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
ELMER V.
10/2006
3.0
tv repair
 + -1 more
unknown
Description of Work: This is a big screen TV. The technician came out to look at the television on 8/19/06 and said that he would need to order the part. He came out again on September 16, 2006 and couldn't fix it. He needed to take the guts of the TV to the shop to fix it. He came out on 9/22/06 and finished fixing the set. We were out of town from 9/3/06 to 9/12/06 but when we called he said he still didn't have the part.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
5.0
Yes, I recommend this pro
$440
TRACY C.
12/2005
5.0
tv repair
 + -1 more
I was very pleased with Mr. Pan. I liked the fact that he had a diagnostic tool that gave possible problems and solutions, so I had some idea of the costs I might incur. Mr. Pan was very polite and arrived in the timeframe he designated at the time the appointment was set. He even called to let me know exactly when he was on his way to the house. I found the price to be reasonable.
Description of Work: I have a rear projection television and the colors were blinking. I contacted Mr. Pan who took my model number and problem description and ran it through a diagnostic tool. He was able to tell me prior to coming over, what the possible problems are and how much the possible solutions are. When he arrived, of course the TV did not mess up. He still removed the back of the television and checked things out and made sure all my connections were tight. He gave me his email address and gave me instructions on what to do if it started messing up again. The charge was just the $55 travel fee because he came from Ballwin to Normandy area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$55
KAREN M.
09/2005
5.0
tv repair
 + -1 more
MR. PAN WAS VERY COURTEOUS AND EFFICIENT IN HIS WORK. HE RESEARCHED THE PROBLEM BEFORE GIVING ME A BALLPARK FIGURE WHICH WAS VERY CLOSE TO THE ACTUAL COST (ACTUAL COST BEING LOWER THAN BALLPARK). HE WAS ALSO VERY NEAT, RETURNING EVERYTHING HE MOVED TO ITS ORIGINAL PLACE. I HIGHLY RECOMMEND MR. PAN'S COMPANY.
Description of Work: ON DAY OF APPOINTMENT FOR ESTIMATE, MR. PAN CALLED TO LET ME KNOW HE WAS ON HIS WAY. HE TOOK THE CIRCUIT BOARD FROM MY 35'' TV BACK TO HIS SHOP FOR REPAIR SAYING IT WOULD TAKE 1 TO 2 WEEKS TO RETURN. HE CALLED ME 1 WEEK LATER SAYING HE WAS FINISHED AND A NEW APPOINTMENT WAS MADE. AGAIN HE CALLED TO TELL ME HE WAS ON HIS WAY. A $45.00 TRIP CHARGE IS APPLIED TO BILL IF YOU HAVE WORK DONE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
JANE M.
07/2005
5.0
tv repair
 + -1 more
REPAIRMAN WAS ON TIME AND QUICKLY FIXED THE PROBLEM. THIS WAS ON A SATURDAY, TOO.
Description of Work: LARGE TV WAS DEAD--PROBLEM WAS QUICKLY DIAGNOSED AND FIXED ON THE SPOT.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$150
ANN L.
05/2004
5.0
tv repair
 + -1 more
VERY POLITE. I BROUGHT THE TV IN AND THEY CALLED THE NEXT DAY WITH THE ESTIMATE. TV WAS READY TO BE PICKED UP IN A WEEK. THEY ALSO REPAIRED OUR VCR A COUPLE OF YEARS AGO.
Description of Work: REPAIRED POWER SWITCH ON PORTABLE SONY COLOR TV.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$45
03/2003
5.0
tv repair
 + -1 more
THEY WERE VERY GOOD. WE'VE ONLY USED THEM A COUPLE TIMES, BUT I KNOW MY HUSBAND WAS IMPRESSED AND SAID HE WOULD USE THEM AGAIN.
Description of Work: OUR REMOTE QUIT WORKING FOR THE TV AND HE CAME AND REPLACED A PART IN THE TV. WHEN WE HAD TO CALL HIM AGAIN HE REPLACED THE PART A SECOND TIME AT NO EXTRA CHARGE.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAITLYN R.
03/2003
4.0
tv repair
 + -1 more
THEY ARE VERY NICE.
Description of Work: THEY TRIED TO FIX MY TELEVISIONS.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
TV Repair
FAQ
PAN ELECTRONICS is currently rated 4.7 overall out of 5.
Monday: 9:00 AM - 6:00 AM
Tuesday: 9:00 AM - 6:00 AM
Wednesday: 9:00 AM - 6:00 AM
Thursday: 9:00 AM - 6:00 AM
Friday: 9:00 AM - 6:00 AM
Saturday: 9:00 AM - 3:00 AM
PAN ELECTRONICS accepts the following forms of payment: Check,MasterCard,Visa
Yes, PAN ELECTRONICS offers free project estimates.
No, PAN ELECTRONICS does not offer eco-friendly accreditations.
No, PAN ELECTRONICS does not offer a senior discount.
No, PAN ELECTRONICS does not offer emergency services.
No, PAN ELECTRONICS does not offer warranties.
PAN ELECTRONICS offers the following services: TV & VCR REPAIR.