
Major League Painting Inc
About us
Major League Painting is a locally-owned and operated painting company and a full-service provider of residential and commercial projects. We are a painting company based in the St. Louis, Missouri area. We specialize in interior painting, exterior painting, power washing and deck staining. We service in several areas in and around metro St. Louis including: Wildwood, Webster Groves, Kirkwood, Ladue, Clayton, Town & Country, Ellisville, Eureka, Grover, Des Peres, Kirkwood, Frontenac, Chesterfield, Clayton, Ballwin, Sunset Hills, Oakville, Mehlville, Fenton, Arnold, Imperial, Barnhart, Pevely, Affton, and University City. We have been serving our clients since 2004 and have years of experience in deck staining, wallpaper removal, deck board replacement, and painting. Our goal is to service our clients with the best value and quality work out there. We will provide a professional experience as well as an open communication that will give you a peace of mind as we complete your project.
Business highlights
Services we offer
Residential and commercial repair replacement, cleaning and painting of interior and exterior, deck staining & board. WALLPAPER REMOVAL, gutter, pressure washing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 78% | ||
| 14% | ||
| 0% | ||
| 3% | ||
| 5% |
"We love hearing that you were completely satisfied with our work! Thank you for allowing our team to assist in your home improvement project. Please reach out to us when you're ready for your next one!"
"Thank you [Member Name Removed] for taking the time to review us! We were happy to help complete your wallpaper removal project. I'm glad you were completely satisfied!"
"All work was performed per the signed contract. There were multiple trips made as this job needed drying time between cabinet paint applications. Any issues that were brought to our attention were immediately resolved. Our number one priority was to take care of the customer's needs. We were in constant communication with the customer and following through on their requests in line with the contract. Upon completion, we did a final walk through with the customer and punch list, and to our understanding the customer approved the work."
At that time, it seemed that more than half of the painted surfaces had been painted, including all of the garage door and garage area, soffits, porch ceiling, and window frames as well as half of the front door area and part of the front door. He said he would be back later in the week. I am not sure when he arrived back at the property, but by Friday everything had been painted. On Monday, I emailed Rob with photos of the work that had been "completed." It was spotty, the areas had clearly not been sanded or taped prior to painting, and the front door was terrible with drips, smears, and paint on the knob, lock, and peephole. The area over the garage had tons of poor coverage areas. Rob responded that his painter would come back on Wednesday morning to fix the problems. On Thursday morning, I arrived to find that my front door had been left open all night without anyone notifying me. My back screen door was still missing the screen, and the screen was no longer on the property where as before it had been on the ground. While the painter had clearly put on another coat of paint, the areas were still unsanded, he had painted the front door knob, peephole, and doorbell, and there was white paint on the wood floors in the entry of the home.
At this point, I took more photos and contacted Rob via email to say that the work was unsatisfactory and that i would like a refund as the entire job minus the soffits and porch ceiling would have to be completely redone, as well as having my wood floors sanded and stained. He did respond saying that he had photos, that he thought it looked great, and that they went "above and beyond" in trying to finish the job. I was unable to respond to his email until the following Monday (today), and as I sat down to set up a time to walk the property with him, I realized that he had charged my credit card without my permission. Unacceptable.
I have disputed the charges with my credit card company and have contacted Rob via phone and email. I have not received a response. I do not know if they were too busy to devote enough time to properly paint my property or if they were just lazy, but their work was sloppy, unprofessional, and ultimately more expensive than hiring someone else at a higher bid. I do not recommend them.
"Everything in the signed proposal was completed. Upon completion of all contracted work the owner of the vacant (flip house) requested all of her money back. She also listed a few small items that she was not satisfied with. The very next day we went back out and took care of all of the items on her punch list. When taking care of these few items we were notified by the other contractor working at the home, that door handles, peep hole, and all hardwood floor was being replaced. It appeared that almost all of the hardwood in the house had been removed. I contacted miss Wall several times asking her to meet me to walk around the house so that she could point out the items she still was not happy with. She never responded to those requests, until after she sent negative reviews to better business bureau and Angies list. Instead of allowing us to fix any items that she was unhappy with, she just asked for money back and negatively reviewed us. Our goal has always been to take care of any items she is not satisfied with. With any painting job, anything is always relatively easy to improve upon. The lead paint issue at the home by law, limits the amount of scraping we are allowed to take care of around the front door area. Our goal and full intention is to make every customer 100% satisfied upon completion. We are 100% willing to do whatever it is, she will allow us to do within the terms of the contract. I too have before and after pictures that perfectly illustrate the improvements we have made to the home thus far."
When we had a special request, it was always "no problem." The evening after the project was completed, we saw one tweak we wanted. The very next morning the crew chief was back and took care of the problem and said: "There is something that has been bugging me." He had noticed that the inside of our front door (the inside of the front door was not part of the project) looked smudged and scratch. So, he went ahead and painted it as long as he was here. Awesome! All this with a competitive price. You will be very, very pleased if you use this company.
Licensing
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