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J J Kokesh and Son Inc
Complete Home Inspection, Sewer Main - Clear, Plumbing for a Remodel or Addition - Install,
About us
"We are a family owned & operated Union plumbing company. We have been in business since 1894 and are on our fourth generation of Kokesh Family Plumbers. We offer residential and commercial plumbing services from repairs, full remodels, and new construction. We carry supplies & offer 24 hour emergency service. Our services include: Kitchen & Bathroom Remodels, Water heaters, Fixture repair/replacement, Garbage disposal repair/replacement, Toilet repair/replacement, Gas piping, Code corrections, Cabling, Sump pumps, Back Flow testing, and more. Our Service Area Includes: Ballwin, Manchester, Chesterfield, Ellisville, Wildwood, St. Charles, Maryland Heights, Des Peres, Valley Park, Clayton, Ladue, Kirkwood, St. Louis County and St. Louis City"
Business highlights
Emergency services offered
131 years of experience
Services we offer
We are a full service plumbing company, and wells & pumps. Along with new constructions and renovation., gas leak repair or gas line installation, offering a walk in parts counter and show room. The services we provide are plumbing repair and installation, sewer and drain cleaning, water heaters
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.249 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 10% | ||
| 0% | ||
| 6% | ||
| 12% |
Showing 1-25 of 49 reviews
Xiaozheng D.
Dec 2024
A plumber came to provide a quote on Wednesday and tested the all fixtures by running water, claiming the water is escaping through the gap in the shower door. I did ask him to test some more since the leak was not significant and consistent. He ran the water again... He only collected $90, which is what they told me on the phone, but he thought he should charge me more since he has done some work. We put a towel on the gap to trap the water but The leak SHOWED UP LATER AGAIN. I called back to ask for an immediate call back but they said it would be $300 minimum since it would be on the weekend. I decided to wait until Monday and on Monday they told me it would be Tuesday and they would charge me more if it is not plumbing related. I couldn't take any more work off so I had to cancel the service. Another company came over early morning to investigate again and they ran all fixture and cut the dry wall and finally found THREE trim nails had been shot into hot water pex piping in three locations in the master bedroom behind vanity. It was bad and my baseboard and dry wall are all molded. I just feel the plumber was unprofessional because there was not rust in the gap, the leak's location didn't match the gap, and all he did was run some water without even cutting the drywall to properly assess the leak and he only ran the cold water for some reason. Even though I accidentally turned on the hot water, the plumber said it wasn't necessary. The damage could be significant since the leak spread quickly after being touched, but they told me it would cost a minimum of $300 to fix, which should have been addressed properly from the start and No warranty on work.
Edward C.
Dec 2023
Google Review
Great company. Have used J J Kokesh several times with excellent response, quality and pricing Strongly recommend
Jack S.
Sep 2023
water was backing up in basement. paid for them to snake the main. (260 for after hours and only took them 20 mins) the very next day water was still backing up and they did not honor their work. wanted us to pay them again for the same service the next day.
Response from J J Kokesh and Son Inc
"[Member Name Removed], I do not have your name in the system, I searched by name and address. If you are under a different name or address we strive to provide great service to our customers. Please give us a call at 636-391-1233."
Greg M.
Oct 2019
If you want a company that provides no communication, and does extra work without approval, they are your company. They originally quoted $5,000 to fix a watermain leak. When they started, they discovered that the leak was in the street. So after about two months (with no communication) they showed up, dug up the street, made the repair and patched the road. Four months after the work was completed they sent an invoice for $16,500. We called and asked why the increase. They said they had to dig up the street which was more costly than original quote. We asked them if they could send over any correspondence for the triple price increase, nothing was sent over.
Response from J J Kokesh and Son Inc
"[Member Name Removed]- We never had a contract with you. We had one with the Realty Company, Old James Towne Realty that oversees your property. We took them to court for non payment and the judge found in our favor. I realize that the internet seems like a place where you can angrily write what ever you want about businesses but it is liable and I do have all the court documents to prove what I am saying. Please take this down."
MICHAEL K.
Jun 2018
Had a schedule opening available and moved up the appointment a day (good thing with a leaking toilet drain). Had all the parts, done in under an hour. Not cheap, but charged a fair price for a highly skilled master plumber. Also needed an estimate for replacing our cast iron sewers, and why an experienced plumber was valuable, since everything is PVC since the 90s.
Response from J J Kokesh and Son Inc
"Thanks you so much for the review!"
Robert H.
Apr 2018
They did an emergency replacement of a hot water heater the same day I called. Matt was very professional and explained everything that needed to be done. He made sure to clean up afterward.
Michael R.
Oct 2017
After a weekend of no hot water, Angela at J J Kokesh got a technician to my house within an hour of calling Monday morning. When he arrived, we discussed many options, from a simple repair of the valve, to completely replacing our older tank. I was shown prices of every option before committing to any work being done. Ultimately decided to replace the tank, due to some code violations that would have to be fixed anyway. He returned to the warehouse to get our new tank, and had it installed by lunch time. I was extremely confident in the knowledge and competency of my technician, and the quality of both his work and the products installed. This was not the very cheapest option, but I'm a firm believer in getting what you pay for. The price was competitive, and peace of mind is worth what I paid! Also-Angela took care of setting up the required County Inspection for me
Response from J J Kokesh and Son Inc
"We are so happy that we were able to help you so quickly. Thank you for the review. We will let Mike know what a great job he did."
Tracy F.
Aug 2017
Our water line to the ice maker broke over night and flooded the house. They came out a couple days later after the drywall was removed and replaced the line. Very nice guy and did a great job! Reasonably priced also! Will be using them again for another plumbing issue we are having.
Response from J J Kokesh and Son Inc
"[Member Name Removed] we appreciate the review and are glad we were able to get you taken care of."
Nancy Q.
Jul 2017
Fantastic - job well done
Response from J J Kokesh and Son Inc
"Thank you for the review [Member Name Removed]."
Jim S.
Apr 2017
Repairs were done effectively.
Response from J J Kokesh and Son Inc
"[Member Name Removed], we are glad we were able to take care of you. If there anything you would recommend for an A experience? We are always striving to give our customers the best service."
Charles C.
Mar 2017
Analyzied problem, found cause, and replaced main floor toilet wax drain ring. Left work area clean. Very professional. Have used many times over the years, and would do so again.
Response from J J Kokesh and Son Inc
"[Member Name Removed], we appreciate you taking the time to review us!"
Paul K.
Jan 2017
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Paul K.
Jan 2017
They are always professional and knowledgeable. We have been using them for 39 years and we have never had a problem. They are always punctual, are always able to do the work and it is wonderful all around.
Response from J J Kokesh and Son Inc
"39 years! That's wonderful, thank you [Member Name Removed]! We are on our 4th generation, I bet you have worked with 3 generations!"
Patricia C.
Dec 2016
The person initially sent out worked on all areas. The under-cabinet leaks were very tricky to deal with but he attempted to repair them as well. All his other work was perfect but the under-cabinet leaks remained. The company sent a second plumber out within 2 days (scheduling was difficult because of holiday situations) and he successfully dealt with the leaks. I was not charged for the second visit. I would not hesitate to call them for service again and, in fact, when we get ready to update our upstairs bathroom we consider them for the work. I have already given them recommendation to my neighbors.
Response from J J Kokesh and Son Inc
"Thank you so much for the review and the recommendation."
David C.
Dec 2016
unknown
Anne R.
Nov 2016
I was very impressed. The plumber was prompt, friendly, patient, got everything fixed up beautifully, and didn't leave a mess. He was able to diagnose the water pressure problem that had perplexed me, and managed to find a way to take apart and unclog part of the faucet which I had thought was not repairable. I can't really comment on their rates, since this is my first time paying for services like these, but the bill seemed fair to me. If I needed a plumber again, I'd call these folks without hesitation.
Response from J J Kokesh and Son Inc
"We strive to give the best customer service and are glad you were taken care of in a timely manner."
Marsha W.
Sep 2016
Excellent work. Quick, efficient and work completed first time correctly. Installer very pleasant.
Response from J J Kokesh and Son Inc
"Thank you for the review!"
June S.
Jun 2016
unknown
James T.
Mar 2016
This job was a huge mess but Kokesh did a very good job in managing the disruption. They arranged a video inspection of the pipe and suggested an approach that minimized disruption by abandoning old pipe and running new pipe across kitchen. The workers also did a great job cleaning up. They made a very unpleasant circumstance bearable and I appreciate the attitude and professionalism. I had several advance bids and they were also the lowest of the plumbers we felt were highly qualified.
Response from J J Kokesh and Son Inc
"[Member Name Removed]- thank you so much for the review. It was a pleasure working with you and your wife and we are so happy we were able to complete everything to your satisfaction."
Laura F.
Sep 2015
unknown
Response from J J Kokesh and Son Inc
"We are so happy to hear you had such wonderful service!"
Kirk M.
Jul 2015
unknown
Response from J J Kokesh and Son Inc
"Thanks so much for the review! Im glad our plumber was able to take such great care of you!"
Richard P.
Apr 2015
I thought I would need to replace the sump pump and the battery backup pump. The serviceman checked the battery backup and said it was fine. He replaced the main pump only and saved me the approx $400 for the battery backup. He alsotook the time to explain the warranty
Response from J J Kokesh and Son Inc
"We are very glad our serviceman was able diagnosis the problem accurately. Thanks for the great review."
Dori S.
Mar 2015
Great. He had to do a little investigative work to make certain it was not a sewer backup before determining it was in deed the drain from the washing machine. I was so relieved to have this fixed! My family has used Kokesh for many years. I had not had a need for a plumber recently and when I read some of the reviews I was hesitant. However, my experience was great and I will not hesitate to used Kokesh again.
Response from J J Kokesh and Son Inc
"Thank you so much for the review! We are very glad we were able to take care of the problem for you!"
Michal G.
Oct 2014
unknown
Response from J J Kokesh and Son Inc
"[Member name removed], We have just recently rejoined Angie's List so I am sorry it has taken us awhile to respond to you. I have looked back in our records and it seems that you are right. This year my husband and I took over Kokesh as the fourth generation. We are hoping to right any mistakes in form the previous years and if you would like we could contact you to find a solution we would love the chance to make it right. I will have someone reach out to you later this week."
Katie W.
Jun 2013
First off they charged $112 for a service call to confirm what I had told them on the phone. Then they called a company out that could not go on the roof of a second story knowing there was no access point other wise. Then when the $300 routing service did not work they were going to send out the same guy that could not help me in the first place. I had to tell them what the man they contracted to fix the work told me was the solution. It appears the receptionist does the triage and does the subcontracting and you end up paying the extraordanary prices.
The machine had stuff all over the wheels from the last job. I had to use my drop cloths and blankets to cover the floor. The grout was stained because he did not clean up the shower after he finished I had to do it.
The machine had stuff all over the wheels from the last job. I had to use my drop cloths and blankets to cover the floor. The grout was stained because he did not clean up the shower after he finished I had to do it.
Response from J J Kokesh and Son Inc
"[Member Information Removed], I would first like to apologize for not giving you the service you expected and solving your problem in a timely manner. I realize that it has been awhile but I would appreciate the opportunity to try and make it right. My husband and I are fourth generation Kokeshes who took over the business last year and are committed to making sure that are customers are taken care of. I will be contacting you later this week."
Licensing
State Contractor License Requirements
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FAQ
J J Kokesh and Son Inc is currently rated 4.2 overall out of 5.
J J Kokesh and Son Inc accepts the following forms of payment: CreditCard
No, J J Kokesh and Son Inc does not offer free project estimates.
No, J J Kokesh and Son Inc does not offer eco-friendly accreditations.
No, J J Kokesh and Son Inc does not offer a senior discount.
Yes, J J Kokesh and Son Inc offers emergency services.
No, J J Kokesh and Son Inc does not offer warranties.