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Countertops & More

About us

Also service all of Kansas City.

Business highlights

21 years of experience

Services we offer

Countertops, Remodeling. Kitchen & Bath Remodels & Basements., Sinks

Reviews
4.34 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
25%
1
0%
Showing 1-4 of 4 reviews
Karen K.
Jan 2014
5.0
Yes, I recommend this pro
$6,000
Granite countertop. Tile backsplash and fireplace remodel.

MARCIE B.
Dec 2006
5.0
Yes, I recommend this pro
$1,500
I initially found Countertops and More in a flyer. I sent an email asking for an "estimate" based on a picture of a kitchen in a home we hadn't even moved into yet. Paul was on the project and communicated with me via email until I was ready to make my decision. Once we moved in, he came back, estimated the countertops, talked to me about his concerns, sent his partner back, and finally the measurements were taken. A few weeks later both Brian and Paul came to install my top. They were first-class, professional, and stayed until the project was complete. They left the kitchen neat and clean. When we had an issue with the refrigerator after they had gone, they gladly came back to help me out.

LISA W.
Sep 2006
2.0
$6,000
Overall, craftsmanship is OK. There is a small chip at the bottom of the joint. My pet peeve though is that they did not bevel, or smooth off the bottom edge of the undermount sink. The templating was done fine and the joint is well fitted. The big problem was in the coordination of the work. The estimated 3-4 weeks for completion ran about seven weeks. The irritating thing was that we were blamed for the delays instead of CounterTops & More, taking ownership of the problems and just getting the work done. While the owner can be reasonable, at times of anxiety, he has a temper and is quite argumentative and abusive.
Response from Countertops & More
"AFTER WORKING WITH THIS CUSTOMER, WE JOINED THE BETTER BUSINESS BUREAU TO PROVIDE FUTURE CUSTOMERS EVEN GREATER COMFORT WITH OUR DEDICATION TO QUALITY. THANKS, PAUL M. KITCHELL"

SANDRA K.
Jun 2006
5.0
Yes, I recommend this pro
$4,500
This is only a 2 man operation. Both Paul and Brian were very polite and respectful, punctual and had a great work ethic. Their goal was for my wife and I to be no less than 100% pleased with the job. Paul uses e-mail, so it was always easy to contact him. He always responded to us quickly. They cleaned up after themselves nicely.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Countertops & More is currently rated 4.3 overall out of 5.

No, Countertops & More does not offer free project estimates.

No, Countertops & More does not offer eco-friendly accreditations.

No, Countertops & More does not offer a senior discount.

No, Countertops & More does not offer emergency services.

No, Countertops & More does not offer warranties.