TRAVIS THORNSBERRY

ONCE TRAVIS AND HIS TWO ASSISTANCE STARTED THE JOB TRAVIS'S ATTITUDE CHANGED. HE AT VARIOUS TIMES WAS CONDESCENDING AND EXTREMELY RUDE REGARDING HIS CLAIM THAT I DIDN'T ORDER THE CORRECT MATERIALS FOR HIM. ONCE HE WAS APPROXIMATELY 3/4 THROUH THE JOB HE WENT OFF ON ME ABOUT NOT GETTING STARTER SHINGLES AND RIDGE SHINGLES AND THAT HE DIDN'T HAVE ENOUGH SHINGLES SINCE HE WAS HAVING TO CUT THEM. I ASKED HIM WHY HE HADN'T MENTIONED THIS HOURS AGO SO I COULD HAVE NOTIFIED THE BUILDING STORE AND HE STATED IT WASN'T HIS RESPONSIBILITY TO MAKE SURE ALL THE MATERIALS WERE DELIVERED SINCE I INSTISTED ON GETTING THEM MYSELF. I TOLD HIM I ORDERED EXACTLY WHAT HE TOLD ME TO. HE ASKED ME IF I GOT AN INVOICE AND I TOLD HIM THAT THE DELIVERY DRIVERS DID NOT GET ME ONE - HE AGAIN MAKES CONDESCENDING AND RUDE COMMENTS ABOUT HOW IT WAS MY RESPONSIBILITY NOT HIS TO MAKE SURE ALL THE MATERIALS WERE THERE SINCE HE DIDN'T ORDER THEM. COULDN'T BELIEVE THIS GUY - I WANTED TO FIRE HIM ON THE SPOT BUT WITH RAIN BEING FORCASTED FOR THE NEXT SEVERAL DAYS I COULDN'T TAKE THE CHANCE I COULD GET SOME ONE ON IT IN TIME. I IMMEDIATELY TOOK OFF TO THE BUILDING SUPPLY STORE FOR AN INVOICE AND WAS TOLD BY THE WORKER THERE THAT THEY DON'T KEEP ACTUAL STARTER SHINGLES IN THE STORE SINCE 90% OF ROOFERS IN OUR AREA CUT THE TABS AND REVERSE THE SHINGLE FOR THEIR STARTER ROW AS WELL AS CUT THE SHINGLE INSTEAD OF BUY HIP AND RIDGE SHINGLES SPECIFICALLY (WHICH ARE MORE COSTLY). I WAS AGGRAVATED AT THIS POINT THAT HE WAS TREATING ME IN SUCH A MANNER WHEN HE IN FACT HAD THE MATERIALS TO DO THE JOB BUT I GUESS HE WAS BANKING ON HAVING TO DO THE EXTRA STEP OF CUTTING SHINGLES. WHEN SOMEONE YOU ARE PAYING TO DO A JOB FOR YOU TREATS YOU IN THIS MANNER (TO THE POINT I WAS FEELING INTIMIDATED BY HIM) THAT IS UNPROFESSIONAL IN MY BOOK. I WILL NEVER EVER USE HIM AGAIN NOR COULD I IN GOOD CONSCIENSE RECOMMED HIM. IF I HAD BEEN A MAN I'M 100 PERCENT SURE I WOULDN'T HAVE BEEN TREATED IN SUCH A MANNER. BECAUSE OF MY AGE I CAN'T GET ON THE ROOF TO SEE IF EVERYTHING IS OKAY SO I'M GOING TO HAVE SOMEONE COME OUT TO CHECK. IT DOESN'T LOOK LIKE THERE ARE RIDGE SHINGLES INSTALLED BUT I CAN'T BE SURE UNTIL I HAVE SOMEONE CHECKS IT FOR ME. I WILL VERIFY AND CLARIFY ONCE I KNOW.