Woodbury Dental Arts

My name is Audrey, I’m an African American woman retired from the Educational field. This year have been a very trying year when it comes to getting good services from which I paid for! I just want to give Dr. Kamel and his awesome staff a big shout out for his and there excellent service, patience and kindness during the whole Dental procedure. They allowed me to let my guard down and just go with the flow when it came to getting my dental implants! I just want to say thank you all again! God Bless you all!

I was drawn to WDA because they made implants appear accessible and affordable, and as a person who has some congenitally missing teeth that have haunted me all my life, I was looking very forward to putting my aesthetic dental problems behind me. My surgery in April of 2019 to have implants placed was fine. Unfortunately, the Dr. Kamel did not ask me about the aesthetic I was hoping for with my crowns on 7 and 10, and these crowns are just as large as my 8 and 9 teeth - this is a very awkward appearance - you’ll notice with anyone who has a nice smile that 7 and 10 are usually about 2/3 to 3/4 the size of 8 and 9. Dr. Kamel, as a professional, an expert, and a care provider, should be aware of this and take the time to discuss aesthetic goals with patients who are getting a cosmetic procedure done. Initially, after crown placement, I was thrilled to have the spaces filled. For the first time in over 20 years, I had fixed teeth in these spaces! But then, I noticed that 10 was crooked. It clearly bulged out over surface of 9! I called the office to inform them of my concerns. Luckily, I had an appointment shortly after my crowns were placed, and planned to talk to Dr. Kamel about it then, and was told this wouldn’t be an issue. At the next appointment, I discussed my concern about the bulge with Dr. Kamel, as well as a concern about the aesthetic of the gum line. He poo-pooed my gum line concern because my smile line covers it, but the bulge of the crooked crown was undeniable, so he reshaped the tooth enough so that it wasn’t so prominent. I wasn’t thinking about the size of the crowns as the time - in truth, I hadn’t yet realized that this was part of my problem with the aesthetic. Now here’s where I get into the reason I never, ever will go back to WDA, why I didn’t report my concerns to Dr. Kamel and his team when I realized the size issue with the crowns. Shortly after the crowns were placed, I also had to get fillings for my first-ever cavities. No one instructed me to raise my arm, let alone *which* arm to raise, if I felt pain, but I remembered the instruction to raise my arm from past dentists. While he was drilling into my tooth, I experienced some of the most exquisite pain I’ve ever experienced. I wanted to pull away. I wanted to scream. But instead, I quickly raised my right arm, bumping the tool tray by accident. I can’t remember exactly what happened next, but I do remember Dr. Kamel raising his voice and scolding me, “You don’t do that! You don’t EVER do that!” Then angrily walking away. While he was gone, I started crying. Mouth already numb and useless from Novocain, but still in shock from the piercing pain. The dental assistant tried to comfort me, “He just wants to make sure you’re safe” as she handed me tissues. “He didn’t have to be so mean and disrespectful to me, though, no one told me *which* hand to raise,” I said. Dr. Kamel came back while the tears were still streaming, and he said, “It’s just a filling!” seemingly totally unaware that he has just behaved in a completely unprofessional way and it was his words and his behavior that had caused the tears, not the process of getting a filling. Fortunately, my mouth was sufficiently numb for him to complete the fillings without further pain. I left that day swearing I would never go back to Woodbury Dental Arts, and it’s taken me almost a year to process all of the issues well enough to write a thorough and honest review. My impression was that Dr. Kamel didn’t care about me; he didn’t even care about the aesthetic quality of his own work. I will never go back, and I cannot recommend against getting dental care there enough. Dr. Kamel got his money for the substandard crowns he gave me, and I’m still paying on the financing. Do *not* go to Woodbury Dental Arts. You deserve better care.

After the cleaning, I did not have that smooth, fresh result. I mentioned to the hygienist that it felt like she was using a finer grain of abrasive than I'm used to. When she flossed my teeth, she did not advance the floss like others have done. I was able to see my teeth on a screen and all I saw were my old fillings and shadow, but the hygienist said the shadows were cavities. The dentist did not see any cavities but, aware that I grind my teeth at night, he found five teeth with cracks that needed filling and, due to my sleep apnea, mentioned a ENT that he works with to prescribe a special mouth guard. I have a pulmanary specialist already. He was aware I have a C-PAP machine. They gave me an estimate for the repair work, and I felt it was high. I canceled my next appointment.

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I have been a patient with them for about 7-8 years now. The staff and hygienists are all fine and great.

It was my first time going to this dentist since I moved. All of their staff was terrific to work with. I had to go back a few times and the front desk always knew exactly who I was and addressed me by name. I was able to tell my dentist my concerns and had questions regarding mouth guards and he explained everything to me. I had to have a crown and 2 fillings redone. Not only was the crown and fillings all 100% complete on the same day but he made me feel very comfortable. His dental assistant was knowledgeable too and very caring. I would definitely recommend this dental office to anyone. It is now my whole family's dental clinic.

The staff, is very friendly, polite and professional. Dr. Kamel, is amazing! He is so knowledgeable and provided wonderful care. Very professional, very skilled technically! My hygienist, Andrea, was also, very gentle and thorough! I highly recommend this dental team.