Refresh Exteriors Alpha Team

Nathanael was great to work with.

Could not have asked for a better contractor after being impacted by a massive summer storm. -so responsive to calls, texts, and emails from me & my insurance company - will fight with your insurance company for what you are entitled to -very polite and willing to make sure you understand what is going on and what you need to do on your end to make sure the project moves forward I had never made an insurance claim on a home before due to storm damage, or for any reason. But, after a massive storm hit our area, Nathanael from Refresh Exteriors came and inspected our roof. After marking all damage (hail + wind) and taking tons of photos, he recommended we make a claim. He said we had so much damage we needed a new roof and new siding. The insurance adjuster came out and said we had $1,200 of damage. I let Nathanael know and HE REACHED OUT TO THE INSURANCE COMPANY to show them photos of damage. It turned out the adjuster only took a few photos and they were shots of the whole roof from a few different angles and each the side of the house. Nathanael's photos, on the other hand, were of each individual damage point. After requesting another adjuster and having similar poor photos taken, it was Nathanael's photos that got us insurance coverage from the storm damage. Also worth mentioning, as our adjusters kept getting switched around and our case was handed to different people, Refresh Exteriors continued to reach out to us with any updates our insurance company gave. Nathanael even repeatedly found out who our new assigned adjusters were and gave me their contact information. After tons of back and forth, fighting with the insurance company, we were awarded funds for a new roof and siding for the house. I highly recommend Refresh Exteriors. I had no idea what I was doing. They were so thorough and on top of everything. They even answer the phone when you call. And the handful of times they didn't answer, I would receive a call back within an hour. Keep in mind, with how many times our insurance company changed our adjuster, we were on the phone with Nathanael often. There is no other contractor in our area that does that. If you need work done on your home, especially if insurance companies are involved, you need to work with Refresh Exteriors - specifically Nathanael Anderson.