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30 years of trusted experience
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YesAccepted payment methods
Reviews
2.44 Reviews
Showing 1-4 of 4 reviews
David R.
10/2016
internet service
 + -1 moreThey suggested Comcast and then Comcast didn't show up
Description of Work: New internet provider
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al Z.
08/2015
internet service
 + -1 moreTCQ used to use the Gmail platform for its emails, contacts, and calendars. They stopped using the Gmail platform two months ago. They gave me instructions for getting email on their new system. However, they said nothing about destroying and deleting the data (emails, contacts, and calendars) that I had on the old system. These all worked for two months after the changeover. They never said anything about changing these to any other form or system. Without warning, they deleted all of that data. They gave no warning that this would happen. They gave me no instructions on how to prevent this from happening. Now, I cannot access my old emails, any of my contacts and my calendar has disappeared. When I called them about this they said there was nothing they could do, everything was, by them, deleted. I used to pay for this internet provider because they had customer service. I thought that was worth the $150 a year I paid to use them. This amount is in addition to the $55 I pay monthly to Century Link to have internet. But, they now have lost my business. I think this is a shabby way to treat a long term customer.
Description of Work: I have had internet service with TCQ for 20 years. They have now deleted all of my historical data, emails, contacts, and calendar. They did this without warning.
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$150
Terri S.
09/2007
internet service
 + -1 moreOverall, it started out good. Service was about 60-70% there when I needed it. Now, I find most of the time I can't get online at all. Sometimes, I do get online but system speed is very slow. Tech support tries to help but depending on who is working and what mood that person is in, support is not consistent. One rep asked us why we would choose to by Mac computers! Last week USI promised to send out another tech to bring us an antena that would boost our signal and speed (USI system is wireless but dependant on broadcast pods in the various neighborhoods they serve). Tech never called or showed up. I'm going back to the other service I had for a more reliable (& more expensive) internet service provider.
Description of Work: I have been using USI for my internet service provider for about 10 months now. During that time the service has worked only 50% of the time. Recently, it is working even less. USI has tried to help me regarding my connection and speed but to date, has left me hanging without service...or service that is too slow (takes 5 minutes to get to pop mail websites!) I've finally given up and want to warn other Angie's List members to avoid this service at all cost.
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$250
CHERYL B.
01/2004
internet service
 + -1 moreGOOD LOCAL SERVICE PROVIDER. DIAL-UP PRE-PAY IS 9.95 MONTH. I AM ALWAYS ABLE TO CONNECT AND THE CONNECTION NEVER DROPS. TECH SUPPORT HAS BEEN GOOD ALSO.
Description of Work: DIAL-UP INTERNET SERVICE.
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Yes, I recommend this pro
$12.95
Contact information
15500 WAYZATA BLVD STE 905, Wayzata, MN 55391
WWW.TCQ.NETService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMLicensing
State Contractor License Requirements
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Service Categories
Internet Service
FAQ
TCQ INTERNET is currently rated 2.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
TCQ INTERNET accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, TCQ INTERNET offers free project estimates.
No, TCQ INTERNET does not offer eco-friendly accreditations.
No, TCQ INTERNET does not offer a senior discount.
No, TCQ INTERNET does not offer emergency services.
No, TCQ INTERNET does not offer warranties.
TCQ INTERNET offers the following services: WEB HOSTING, ANTI-SPAM AND ANTI-VIRUS, REMOTE SYSTEM BACKUP, COLOCATION SERVICES, DISASTER RECOVERY, EMAIL - HOSTED EXCHANGE, WEB SITE STATISTICS.
Contact information
15500 WAYZATA BLVD STE 905, Wayzata, MN 55391
WWW.TCQ.NETService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PM