Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Reviews
4.34 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 0% | ||
| 0% | ||
| 25% | ||
| 0% |
Filter reviews by service
Showing 1-4 of 4 reviews
Bonnie O.
May 2016
Heating and Air Conditioning Service
unknown
Lisa R.
Jan 2015
Heating and Air Conditioning Service
unknown
Mary T.
Dec 2012
Heating and Air Conditioning Service
unknown
Dan S.
Aug 2011
Heating and Air Conditioning Service, Plumbing
Initially misdiagnosed broken pip as a bad valve. Over 20 days and several visits later the issue was finally diagnosed correctly and the pipe was repaired.
They did not proactively followup to get the job done, which seems odd since someone was always available to come out when we called for followup.
After the work was done, I was billed twice as much as I would have expected to pay for the work that was performed. Part of the issue was that they bill the same rate for the plumbers helper as they do for the plumber who actually did the work while the helper stood around and watched. They also pad their hours.
After I explained my point of view on the billing and asked for an explanation, the owner was incredulous that I would question the billing since I hand not asked about the cost of the repairs upfront. Since this business was referred, I thought they would treat me fairly. After attempting to negotiate a lower fee based on the hours that I had documented, the owner stated that would he would rather accept full payment and not do business with me again.
I have sine discovered that at least one of my neighbors has had the same issues with this business. They can eventually get the job done if you stay after them, but the repair took far too long and I was over charged.
They did not proactively followup to get the job done, which seems odd since someone was always available to come out when we called for followup.
After the work was done, I was billed twice as much as I would have expected to pay for the work that was performed. Part of the issue was that they bill the same rate for the plumbers helper as they do for the plumber who actually did the work while the helper stood around and watched. They also pad their hours.
After I explained my point of view on the billing and asked for an explanation, the owner was incredulous that I would question the billing since I hand not asked about the cost of the repairs upfront. Since this business was referred, I thought they would treat me fairly. After attempting to negotiate a lower fee based on the hours that I had documented, the owner stated that would he would rather accept full payment and not do business with me again.
I have sine discovered that at least one of my neighbors has had the same issues with this business. They can eventually get the job done if you stay after them, but the repair took far too long and I was over charged.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
ANDREWS PLUMBING & HEATING is currently rated 4.3 overall out of 5.
No, ANDREWS PLUMBING & HEATING does not offer free project estimates.
No, ANDREWS PLUMBING & HEATING does not offer eco-friendly accreditations.
No, ANDREWS PLUMBING & HEATING does not offer a senior discount.
No, ANDREWS PLUMBING & HEATING does not offer emergency services.
No, ANDREWS PLUMBING & HEATING does not offer warranties.