I had three companies provide estimates for restoration of my Steinway S piano. Ken Hannah did the best job examining every detail of my piano and explaining what needed to be done. The other two companies were much more cursory in their examination and explanation of what they would do. One would not even have replaced the pin black, which was unfortunate since the pin block in it was thinner than original and was fitted with oversize pins that were too tight for proper tuning. For comparable work, Ken Hannah's estimate was about the same as the company that would not have replaced the pin block and was much lower than for a major, well known music company. I was absolutely delighted with the job that Ken did restoring my 1936 Steinway S piano. He invited me to visit his shop, which I did. He went through and explained the entire restoration to me in his shop. I was very impressed with his wide range of knowledge about many different types of pianos. He is an absolute master craftsman who knows what he is doing and is diligent about doing every part of a restoration with excellence. He completed the restoration within the time frame that he told me at the beginning and then generously stored the piano for me until I had completed refinishing my hardwood floors. Ken Hannah provides the very best quality piano restoration service and at a very reasonable price. I can't say enough good about him.
Description of Work: Ken Hannah did a complete restoration of the key action for my Steinway S piano using all original Steinway parts, custom cut new pin block from Steinway 5-ply spruce, restrung using 2/0 pins, refinished cast iron plate, regulated, tuned, revoiced, rebuilt pedal assembly, and many other details too numerous to mention here. A follow up tuning and voicing in my home was provided several weeks after the restoration was completed. Ken also generously stored my piano until I had completed refinishing of my hardwood floors. He also provided a loaner piano at no charge (I paid for shipping to and from) while my piano was being restored. He went over the entire case for covering minor scratches. The original finish was still in good condition. Ken also provided an appraisal for the value of the piano after restoration.
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Service Categories
Musical Instrument Repair,
Piano Tuning
FAQ
Ken Hannah Inc is currently rated 5 overall out of 5.
No, Ken Hannah Inc does not offer free project estimates.
No, Ken Hannah Inc does not offer eco-friendly accreditations.
No, Ken Hannah Inc does not offer a senior discount.
No, Ken Hannah Inc does not offer emergency services.
No, Ken Hannah Inc does not offer warranties.
Ken Hannah Inc offers the following services: Piano tuning & restoration.