Walker Roofing Company

Terrible experience. Lots of collateral damage to roof and deck. Would not recommend.

Roofing was fine, but when I called because of a leak 3 months after the warentee period, I was told the rate per roofer was $185 for the first hour and $98 per hour after that. No flexibility or willingness to work with me at all. The leak was not new just newly discovered. Does not matter. Legally they may be right but this attitude is not what customer service I want to have in my life. They will not get additional work from me.

Freddy is amazing! He came as quickly as he could, fixed the problem, and even called after it rained to see whether his "fix" held. I have dealt with roofers for 30 years with my old house, and Walker is the best ever!!

It went very well

This is a follow up from work done 2 years ago. Roof/gutters still great and siding ok. However the metal that was installed over the soffit in several areas is pulling away and one piece blew off in the wind. After looking close at several areas on a tall ladder I found many nails not pounded into the wood soffit hence the reason many areas were pulling away. Walker did come out and repair several areas recently after I called so that was good. Hopefully all else holds up for at least what should be the expected lifetime but I have my doubts at least on the soffits. Look closely at photos submitted to see what is happening.

Although the scheduling was a bit of a challenge due to rain, and lots of work due to storm damage and personal schedule once a day was settled on they arrived extremely promptly and finished in record time

Excellent service from time of quote through roof completion. Sales manager and on site supervisor were readily available and responsive.

Wonderful. Friendly...punctual .....explained the entire process and materials in terms I could understand.....professional......good price.....communication with all parties was outstanding.

It was the Best Experience I ever had with a Contractor!!! The Estimator was Knowledgeable but not pushy unlike the other Four Bidders. He gave me a much lower price than one of the big companies that advertise a lot and Three Smaller Companies. The Job started the Exact Day and Time that was Promised, The Crew was Highly Trained as it showed! The Job was done fast but not rushed in just One Day! They even covered my plants and bushes and cleaned up every last nail!!! I am just Amazed at how good my new roof looks!!! I would refer WALKER ROOFING to Anyone. I will also be Calling Them Back to do my Windows and Siding as well! A+ !!!

Great! They were done in one day. Houses are very close together in my neighborhood and there was no impact on my neighbors with debris or equipment. They left the jobsite clean with no damage.

Great!! The Walker Roofing people (sales, project supervisor and work crew) were excellent and very knowledgeable in their areas. They quickly and correctly addressed our questions, concerns or problems. If something was going to be delayed, they told us before hand. No unpleasent surprises. The work crew was excellent; fast, efficient, on time and hard working. Incredible cleanup of the old cedar roofing with no damage to lawn or plantings around house. We are very pleased with the whole project.

Extremely well.

My roof looked great. They did a great job. When they left my yard was clean, my driveway was swept and clean. My roof was bad, a lot of the decking had to be replaced. They replaced all the vents added a few. very efficient and well done.

Walker Roofing was punctual and professional. They were very quick and cleaned up after themselves well. They worked with us and helped us though some tricky insurance requirements. We appreciated the way they got us through the process and helped create a successful outcome for our roof replacement. Wish more contractors were like Walker Roofing!

All went well with the roofing and I would give an A rating for the roof. C or B rating for siding. It looks good but the sub-contractor used didn't pay much attention to detail and was a know it all so Walker had to have him come back a few times and fix things. Each time siding guy came back he only did a few of the things I had mentioned but didn't complete all. Eventually Walker finished all. I would hire again especially for the roof but would ask for a different sub-contractor for the siding. Gutters work turned out good. The Salesman and Job Foreman were excellent to work with. In this day and age its hard to find a good price, quality, and reliability all in one company and Walker did as good as any other company would have I believe and I have had experience with other companies and also being in the trades myself.

unknown

Great!

All went well, and the roof looks great.  Contact people there were very prompt and helpful.

I called Walker because my association used them to redo the shingling on our building roofs within the last 5 years.  They were frequently slow to respond and as our relationship kind of deteriorated I had to call more often to get a returned call.  I had a service person come out a number of times over the winter and he was consistently surly and complained about having to get up on my roof (which is admittedly steep, but then let's work around that).  We couldn't agree on whether or what the problem was, but my main complaint is that I found them very frustrating to work with.

They were really reasonable. The quality was good. I know that because I was a general contractor forever. The temperament of the crew foreman was not particularly good. He is kind of argumentative, but the company itself if I had a problem, they were out there pretty much the same day and corrected what was wrong. We did have one problem. Pricing was excellent.

unknown

PROS: The roof looks good and has not leaked. The siding looks straight.
CONS: Large effort and stress to get the job as far as it got (and it is not done).  After job contract signed, the roof took a month to start, instead of the two weeks they said, valley metal does not match other metal, forgot to order drip edge, had call back to fix shoddy drip edge work, put hole in siding, short on hip cap shingles, called three times to clean up nails, I ended up cleaning up myself.  Siding took another month (two months instead of the two weeks they said) before it was started, metal z-trim is brown, siding is gray, missing trim boards, charged more than quote due to not properly scoped materials and then had to paint the materials indoors since it was below freezing, resulting in another delay.  Gutters and painting of fascia did not occur because of their delays, so it has to wait until spring.
Front office clearly does not talk with sales staff.  I got the run around with timing and material excuses and no clear project manager.  Felt like I had to protect myself by documenting every conversation in case I had to file in small claims court.  Ick.  I can not recommend that anybody use this company.  I regret using them.

They did a great job. I would recommend them. They were professional

Roofing and gutters-- the main contact person as well as lead contractor were very professional and responsive.

Very professional and on time. I never had to deal with the insurance company. Walker Roofing took care of everything. Our roof is the best looking roof in the neighborhood.