The Davey Tree Expert Company

I CALLED AND THEY SAID THEY WOULD COME THE NEXT DAY, AND SURE ENOUGH AS I ARRIVED HOME FROM WORK, HE JUST PULLED UP. HE SAID HE JUST LEFT ME A MESSAGE AT WORK, AS I HAD ASKED HIM TO UPON HIS ARRIVAL (THINKING HE WOULD BE THERE EARLIER). HE COMPLETED THE JOB QUICKLY AND WAS VERY POLITE. I AM VERY PLEASED.

THEY SENT ME AN ESTIMATE AND I FOLLOWED-UP WITH THEM ABOUT 5 DAYS LATER. THE ESTIMATE APPEARED TO BE A REASONABLE PRICE TO REMOVE THE TREE. THE ARBORIST WHO CAME AND LOOKED AT MY TREE TOOK ABOUT 3 1/2 MINUTES TO REMEMBER LOOKING AT IT, AND WAS NOT VERY HELPFUL WITH ANY ANSWERS TO ANY OF MY OTHER QUESTIONS REGARDING THE TREE. HE DID NOT SEEM VERY KNOWLEDGEABLE AT ALL, AND I DECIDED TO GO WITH ANOTHER COMPANY.

JAY WAS KNOWLEDGEABLE, FRIENDLY AND THE COMPANY CAME THROUGH AS ADVERTISED.

THE ONLY PERSON I MET WAS JAY, THE ESTIMATOR, AND HE WAS VERY NICE. THE WORKERS CAME AND WENT WHEN I WAS AT WORK.

THE CREW WAS VERY PROFESSIONAL, FRIENDLY, AND PROMPT. THE ESTIMATE WAS DONE THE VERY SAME DAY I CALLED.

THEY'VE DONE A NICE JOB AND ARE VERY KNOWLEDGEABLE ABOUT WHAT NEEDS TO BE DONE TO OUR TREES AT WHAT TIME OF THE YEAR.

DID AN EXCELLENT JOB AND CLEANED UP WELL.

IN A CLOSE CALL, I ACCEPTED ANOTHER BID. I FELT THAT THE ARBORIST WHO REVIEWED OUR SITE WAS KNOWLEDGEABLE AND CAREFUL. THE COMPANY PROVIDED HELPFUL INFORMATION ABOUT TREE CARE WITH THEIR BID.

CREW CLEANED UP THE SITE NICELY. FAST RESPONSE.

I SPECIFICALLY REQUESTED THAT THEY CALL FIRST SO I COULD BE HOME TO REVIEW THE OPTIONS FOR SAVING THE TREE AND TALK ABOUT MAINTENANCE PLANS FOR OTHER TREES. THEY SAID THEY WOULD CALL. THEY DID CALL BUT IT WAS WHILE I WAS AT LUNCH AND RATHER THAN LEAVING A MESSAGE TO SET AN APPOINTMENT, CAME AND LEFT A QUOTE TO REMOVE THE TREE. IF YOU WORK WITH THIS COMPANY MAKE SURE THEY'RE DOING WHAT YOU WANT THEM TO DO.

THEY DIDN'T GRIND THE STUMP IN THE TIME FRAME PROMISED, AND IT TOOK SEVERAL CALLS TO GET A RESPONSE. BECAUSE DUTCH ELM DISEASE WAS INVOLVED, TIME WAS A CRITICAL FACTOR IN SAVING OTHER TREES. THE TRIMMING PROCESS CAUSED MANY LIMBS TO HIT THE GROUND HARD CAUSING DIVOTS AS WELL. NOT AS PROFESSIONAL AS I WOULD HAVE LIKED.

ONLY COMMENT I HAVE WAS THAT THEY WERE BOOKED FOR TWO WEEKS OUT WHEN I CALLED. BUT THEN THAT'S PROBABLY ALSO AN INDICATION OF THEIR POPULARITY.

THIS WAS EXTREMELY POOR CUSTOMER SERVICE AND WE WILL NOT BE USING THEIR SERVICES AGAIN.

S&S CAME OUT AND CUT UP THE FALLEN WILLOW TREE AND HAULED IT AWAY WITHIN A WEEK OF THE STORM. I HAD ASKED THAT THEY CALL AND TELL ME WHEN THEY WOULD BE COMING, BECAUSE I HAD SOME ADDITIONAL WORK I WANTED THEM TO TAKE CARE OF AS WELL. BUT THEY NEVER CALLED, SO THE WORK WAS DONE WHEN I WAS NOT AT HOME. I WROTE A LETTER OF COMPLAINT TO THE OWNER, AND HE SENT SOME GUYS OUT TO DO THE WORK FOR AN EXCELLENT PRICE. THE GUYS WERE FRIENDLY, QUICK, AND DID A GREAT JOB.

CAME OUT VERY QUICKLY, SAME DAY. TRIMMED THE 2 LIMBS AWAY, CUT THEM AND HAULED THEM AWAY, EXCELLENT CLEAN UP, VERY POLITE GENTLEMEN. I WOULD RECOMMEND!!

WE CALLED FOR AN ESTIMATE SOON AFTER A BIG STORM (COINCIDENTALLY) SO THE ESTIMATOR WOULD NOT BE ABLE TO GET OUT FOR A WEEK OR SO. BECAUSE OF THAT, THEY DID NOT CHARGE THE USUAL $75 FEE FOR DIAGNOSING OUR SICK TREE.

I WILL DEFINITELY CALL S & S IN THE FUTURE FOR OTHER TREE-RELATED WORK.

SLIGHT MIX-UP AT THEIR OFFICE. THEY SENT THE GUYS OUT TO GRIND THE STUMP BEFORE THE TREE HAD BEEN CUT DOWN. ALL WORK STILL PERFORMED THE SAME DAY AS PROMISED. THEY DIDN'T HAUL ANY OF THE TREE PER MY REQUEST, BUT LAID IT OUT NEATLY IN THE YARD SO WE COULD EASILY HAUL IT TO CURB FOR CITY PICK-UP. ALSO, NO DIVOTS OR DAMAGE TO LAWN DURING REMOVAL WHICH WAS GREAT! THEY DID A NICE JOB.

THEY WERE VERY NEAT. TRIED VERY HARD NOT TO WORRY THE GARDEN OR ANYTHING

THEY DID A VERY PROFESSIONAL JOB AT REMOVING THE TREE FROM THE YARD. THEY WERE COURTEOUS AND FAST.

DID AN EXCELLENT JOB. HUGE MAPLE TREE AND WE WILL FIND NEXT STORM.

PRICE WISE THEY WERE AWFUL BUT BESIDES THAT THEY DID EXCELLENT WORK. THEY CLEANED UP WELL! I APPRECIATED HOW QUICK THEY GOT THE JOB DONE. THEY KNEW I NEEDED THE WORK DONE SO I FEEL THEY RAISED THE PRICE ON ME THAT DAY!!

JAY THE ARBORIST IS VERY RESPONSIVE TO VOICE MAIL AND HANDLES FOLLOW-UPS IMMEDIATELY.

I CALLED THEM FRIDAY AND THEY CAME MONDAY. I WAS PRETTY IMPRESSED WITH THAT. THEY DID A GREAT JOB ON THE PRUNING AND CLEANED UP NEATLY. THEY DID BUMP MY GUTTER WITH THE CHERRY PICKER BUT I THINK IT'S OKAY. THE PRICE SEEMED STEEP TO ME, BUT I CONFESS I DID NO COMPARISON.

THEY WERE FRIENDLY, AND VERY PROFESSIONAL! THEY HAD THREE TRUCKS OUT HERE. THEY NEVER STOPPED! THEY WERE HERE FOR ABOUT 3 HOURS AND CLEAN UP WAS EXCELLENT! I CANT SAY ENOUGH GOOD THINGS ABOUT THEM! OUTSTANDING SERVICE!! HIGHEST RATING FROM ME! SOME OF THE CHIPS FLEW INTO OUR NEIGHBORS YARD. WHEN I CALLED BACK, THEY SENT OUT A GENTLMAN IN TO RAKE THE NEIGHBORS PROPERTY AND PICKED UP THE CHIPS AND PLACED THEM IN MY YARD WHERE I WANTED THEM. THE WORKERS WORKED SO HARD AND THEY WERE JUST OUTSTANDING.