The Davey Tree Expert Company

EVERYONE WAS POLITE, HARD WORKING, CAREFUL, ON TIME, EFFICIENT, AND CLEANED UP THE YARD AND DRIVEWAY VERY WELL.

CHUCK FROM S&S CAME OUT AND DID A HEALTH CHECK ON THE TREES AND SHRUBS ON MY PROPERTY. HE DID A GOOD JOB TELLING ME ABOUT EACH TREE SPECIES AND ANY SPECIAL NEEDS. HE RECOMMENDED GENERAL TREE PRUNING ON FIVE OF OUR TREES AND QUOTED WHAT SEEMS TO BE A REASONABLE AMOUNT TO DO THE WORK. CHUCK ALSO ANSWERED QUESTIONS I HAD ABOUT SOME OF OUR TREES. THE $75 IS A ONE-TIME FEE AND IF I HAVE QUESTIONS ABOUT OUR TREES IN THE FUTURE THEY WILL COME OUT FOR FREE. I AM VERY SATISFIED WITH THE INFORMATION I LEARNED FROM S&S.

WHEN WE DISCOVERED THE DAMAGED TREE, IT WAS STILL QUITE WINDY. WE WERE WORRIED THAT THE HALF OF THE TREE THAT WAS LEFT STANDING WOULD SOON FALL AND THAT IT WOULD FALL INTO OUR HOUSE. THE OWNER OF S & S CAME OUT RIGHT AWAY TO GIVE US AN ESTIMATE TO REMOVE THE TREE AND STUMP. ABOUT AN HOUR LATER, A CREW ARRIVED TO REMOVE THE TREE AND STUMP. THEY MADE VERY QUICK WORK OF THE REMOVAL AND LEFT HARDLY A TWIG BEHIND. WE WERE VERY SATISFIED WITH THE SERVICE AND WORK DONE BY S & S.

WERE HELPFUL AND HOPE TO USE THEM IN THE FUTURE

RECEPTIONIST STATED THAT TO SET UP A DATE/TIME FOR AN ESTIMATE THE CHARGE WOULD BE $75. SHE SAID SOMEONE COULD ''STOP BY'' TO LOOK AT THE TREES, THEN WOULD LEAVE AN ESTIMATE - THAT WOULD BE DONE WITHOUT CHARGE. I EXPLAINED THAT THE TREES WERE DEEP IN THE BACK YARD, BEHIND A LOCKED FENCE AND NOT VISIBLE FROM THE FRONT OF THE HOUSE. SHE ASKED IF THE FENCE COULD BE LEFT UNLOCKED UNTIL SOMEONE ''STOPPED BY'' - I SAID NO BECAUSE OF SECURITY/PET ISSUES - AND SHE JUST REPEATED THE STATEMENT ABOUT THE $75 CHARGE FOR SETTING UP A DATE/TIME. I TRIED TO EXPLAIN THAT I WORK NIGHTS AND AM HOME MOST DAYS, SO I WOULD BE THERE TO LET SOMEONE IN IF SHE COULD JUST GIVE ME A DATE AND TIME, BUT WITHOUT A $75 CHARGE SHE SAID IT COULDN'T BE DONE. I FOUND THIS TO BE A VERY POOR LEVEL OF CUSTOMER SERVICE - ESPECIALLY FOR A POTENTIAL NEW CUSTOMER AND ESPECIALLY SINCE THE THREE OTHER TREE SERVICES I'VE CONTACTED FOR ESTIMATES HAVE ALL SET UP DATES AND TIMES WITHOUT A PROBLEM - AND WITHOUT A CHARGE.

S&S WAS VERY PROMPT WITH MY REQUEST FOR AN EVALUATION OF MY TREES. THEY PROVIDED VERY DETAILED RECOMMENDATIONS, COSTS AND LITERATURE ABOUT THE TREE CONDITIONS AND COPIES OF THEIR CREDENTIALS/INSURANCE. THE TREATMENTS WERE DONE TIMELY, INVOICES WERE CORRECT AND FOLLOW-UP LITERATURE PROVIDED. THIS IS A FIRST CLASS COMPANY. VERY PROFESSIONAL AND REASONABLE PRICES.

THEY WORKED VERY QUICKLY AND DID AN AWESOME JOB CLEANING UP AFTER THEMSELVES. I HAD TO CALL THEM BACK OUT TO REMOVE TWO OF THE TREES THAT WERE ACTUALLY ON MY NEIGHBORS SIDE OF THE PROPERTY LINE. RIGHTFULLY SO, THEY NEEDED VALIDATION THAT THIS WAS OK WITH THE NEIGHBOR TO REMOVE, WHICH IT WAS. AFTER THAT, THEY RUSHED OUT AND FINISHED IMMEDIATELY.

DID A GOOD JOB WITH A THOROUGH CLEAN UP. MOVED & RE PLANTED WILD FLOWERS TO AVOID DAMAGES(THEIR SUGGESTION) THOROUGH EXPLANATION AT TIME OF BID. PROVIDED INFO SHEET, BEST OF 3 PRICES (62% OF BID BY NORTHEAST TREE) CAME ON DAY SPECIFIED BUT WITHOUT TELLING US MID-AFTERNOON.

THE TREE HAD BEEN DOING POORLY AND I ASKED FOR AN ESTIMATE TO AID IT'S RECOVERY OR ITS REMOVAL. THEY CAME OUT AND LEFT AN ESTIMATE OF WORK TO BE DONE TO SAVE THE TREE. THEY ALSO LEFT INFORMATION REGARDING COMMON PROBLEMS WITH ASH TREES AND WHAT IS NECESSARY TO HELP THEM. I CALLED BACK TO APPROVE THE JOB AND THEY WERE OUT IN A FEW DAYS TO TRIM THE TREE. THEY CLEANED UP THE YARD SO WELL IT LOOKED BETTER THEN BEFORE THEY CAME. THEY FOLLOWED UP IN THE FOLLOWING WEEKS WITH THE FERTILIZER AND FUNGICIDE. THE EMPLOYEES WERE FRIENDLY AND ANSWERED ALL THE QUESTIONS I HAD.

THE GUYS WERE ON TIME AND DID A VERY GOOD JOB. WE HAVE USED THEM A NUMBER OF TIMES AND HAVE ALWAYS BEEN HAPPY WITH THEIR WORK. THEY WERE MORE EXPENSIVE THAN THE OTHER COMPANIES THAT WE CONTACTED BUT WE DIDN'T WANT SOMEONE DRIVING A CRANE OVER OUR FRONT YARD AND POSSIBLY BREAKING OUR SPRINKLER SYSTEM.

THEY CAME OUT FOR AN ESTIMATE THE DAY AFTER WE CALLED AND LEFT IT AT THE DOOR. WE CALLED THEM TO AGREE TO THE WORK AND CAME OUT WHITHIN A DAY OR TWO AND WAS DONE. THOROUGHLY CLEANED UP THE AREA. THERE WAS NO NEED FOR US TO BE HOME FOR ANY STEP OF THE PROCESS. I HAD SOMEONE ELSE QUOTE $650 FOR WHAT SOUNDED LIKE REMOVING MORE BRANCHES ('TOPPING OFF') BUT S&S RECOMMENDED AGAINST THAT AS IT MIGHT STRESS THE TREE. ALTHOUGH IT APPEARS TO BE A FAIR DEAL FOR A COMPANY THAT IS FULLY INSURED AND DO THE WORK PROFESSIONALLY (CHERRY PICKER), IT STILL SEEMS LIKE LOT OF MONEY FOR THE TIME INVESTED.

THE GUYS MOVED ALL THE FURNITURE ON THE PATIO AND THE IRON GAZEBO TO THE OTHER SIDE OF THE YARD. I STARTED COVERING THE FLOWERS AND THEY HELPED ALSO. THEY DID A GREAT JOB OF CLEAN UP AND WERE IN AND OUT WITHIN ONE HOUR.

S&S WAS NOT THE HIGHEST BID, BUT IT WAS STILL A LOT HIGHER THAN THE REPUTABLE COMPANY I HIRED TO DO THE WORK.

WE RECEIVED A PROMPT ESTIMATE, BUT DID NOT CONTRACT WITH THIS OR ANY OTHER COMPANY FOR TRIMMING OR REMOVAL OF THE TREE, AS WE FOUND OUT IT IS ON THE CITY'S PROPERTY AND THUS THE CITY'S RESPONSIBILITY.

MY NEIGHBORS & I HAD A TERRIBLE EXPERIENCE LAST SUMMER WITH A DIFFERENT COMPANY THAT REMOVED SOME TREES. WE WERE VERY NERVOUS ABOUT HOW REMOVING THE TREES BETWEEN OUR HOUSES COULD DAMAGE MY NEIGHBOR'S HOUSE. DAVE HENNES PATIENTLY ANSWERED ALL OF MY CONCERNS & S&S ALSO TALKED TO MY NEIGHBORS. THE TREES/STUMPS/BRANCHES WERE REMOVED WITHOUT INCIDENT IN A LITTLE OVER A DAY. EVEN THE SMALLEST BRANCHES WERE RAKED OUT OF THE SNOW. S&S DID A WONDERFUL JOB.

S&S WAS VERY EASY TO WORK WITH. I CALLED FOR AN ESTIMATE, AND THEY CAME OUT PROMPTLY. I GOT AN ESTIMATE AND ALSO THEIR PROOF OF INSURANCE. I ACCEPTED THEIR ESTIMATE, AND THEY CAME OUT TO DO THE WORK. THE TREES LOOKED GREAT AFTERWARDS AND THE YARD WAS CLEAN. THEY ALSO TOOK THE TIME TO REMOVE A FLAG FROM THE FRONT OF THE HOUSE SO IT WOULDN'T BE DAMAGED DURING TRIMMING. I DIDN'T NEED TO BE AT HOME FOR EITHER THE ESTIMATE OR THE TRIMMING, SO EVERYTHING WAS VERY EASY.

ESTIMATE WAS GIVEN IN A DAY. AFTER ARRANGING FOR THE GAS/WATER/ELECTRIC LINES TO BE MARKED, THE WORK WAS SCHEDULED WITHIN 8 DAYS (THIS WAS DURING THE HOLIDAY SEASON). CREW WAS PROMPT AND PERFORMED WORK QUICKLY AND WELL. CLEAN UP WAS GREAT.

THEY DID A WONDERFUL JOB AND WERE VERY QUICK TO RESPOND TO QUESTIONS. THE PRICE WAS A LITTLE HIGH, BUT THAT'S WHAT YOU NEED TO PAY FOR HIGH QUALITY WORK.

ON TIME, EASY TO DEAL WITH, DEALT WITH WOOD EXACTLY THE WAY WE ASKED FOR IT, CLEANED UP MESS, VERY CAREFUL, COSTS $1000 LESS THAN ANOTHER BID.

S&S RESPONDED IMMEDIATELY TO MY REQUEST FOR AN ESTIMATE, LEFT IT IN WRITING ALONG WITH A COPY OF PROOF OF INSURANCE AND BONDING. THEY WERE SIGNIFICANTLY LESS EXPENSIVE THAN THE OTHER TWO COMPANIES I CONSULTED. THEY WERE ABLE TO DO THE JOB QUICKLY, INITIAL ESTIMATE WAS WITHIN A WEEK, THEN THEY CAME THE NEXT DAY. THE WHOLE JOB TOOK ABOUT 3 HOURS AND EVERYTHING WAS CLEANED UP, INCLUDING THE LEAVES THAT HAD FALLEN FROM THE TREE BEFORE THEY EVEN GOT HERE. THEY WERE EFFICIENT AND PROFESSIONAL IN EVERY WAY.

DEALING WITH THEM WAS VERY STRAIGHT FORWARD. THEY SHOWED UP WHEN THEY SAID THEY WOULD AND PERFORMED EXACTLY AS ADVERTISED WITH NO SURPRISES. THEY EVEN TOOK SOME EXTRA YARD WASTE WITH THEM WITHOUT US EVEN ASKING. THEY WERE VERY GOOD ABOUT NOT HARMING THE GARDENS UNDERNEATH THE TREES AND THE CLEANUP WAS EXCELLENT.

THEY CAME OUT, DID THE DIAGNOSIS AND ESTIMATE WITHOUT US BEING HOME, AND THE ESTIMATE WAS RIGHT IN LINE WITH OTHER ESTIMATES. WHEN WE DECIDED TO HAVE THEM DO THE WORK THEY AGAIN TOLD US WHEN THEY WOULD BE HERE, BUT WE DID NOT HAVE TO BE HOME. THEY CAME IN AND REMOVED THE TREE, WHICH WAS IN OUR FENCED IN BACK YARD AND DID AN EXCELLENT JOB OF CLEANING UP AFTER THEMSELVES (THERE WERE NO LEAVES OR ANYTHING LAYING AROUND). YOU COULD NOT EVEN TELL THAT THEY HAD BEEN HERE EXCEPT FOR THE FACT THE TREE WAS GONE AND THERE WAS A SPOT WITH NO GRASS WHERE THEY GROUND THE STUMP OUT. THEY WERE GREAT TO WORK WITH AND I WOULD RECOMMEND THEM TO ANYONE. JUST AS A SIDE NOTE THE OTHER COMPANIES THAT GAVE US ESTIMATES WANTED TO TAKE PART OF OUR FENCE DOWN SO THEY COULD USE MACHINES TO HAUL THE TREE AWAY. S & S CARRIED IT ALL BY HAND!

I HAVE A PAPER BIRCH WITH A RUST STAIN IN ITS TRUNK. I WAS AFRAID OF ITS HAVING PARASITES. I CALLED AND WITHIN A DAY HAD AN ARBORIST SPEAK WITH ME. HE TOLD ME WHAT I HAD, WHAT TO LOOK FOR IF THAT PARTICULAR TREE WERE TO HAVE PARASITES AND OFFERED ME PREVENTIVELY ADVICE TO THE TREE'S NEED FOR SOAKING EVEN IN A RAINY SUMMER. NO CHARGE. RESPECTFUL AND COMPETENT.

THIS IS SECOND TIME I HAVE USED S&S. BOTH TIMES I HAVE BEEN VERY PLEASED. THEY REALLY KNOW THEIR BUSINESS AND DO HIGH QUALITY WORK. VERY PUNCTUAL, COURTEOUS AND RESPONSIVE. CLEANED UP WELL AFTER THE JOB. PRICE PER HOUR FOR A FULL CREW ($480 OR SO) IS NOT CHEAP, BUT SEEMED FAIR GIVEN THE SIZE OF THE CREW AND AMOUNT OF WORK DONE PER HOUR. OVERALL, A VERY POSITIVE EXPERIENCE.

THEY WERE POLITE AND CLEAN. THEY TOLD ME I DIDN'T NEED TO BE HOME WHILE THEY DID THE WORK, BUT WHEN I WASN'T HOME, THEY ASKED MY NEIGHBOR TO PAY FOR THEIR WORK. WE ARE GOING TO CALL AND REQUEST THAT THEY COME FINISH GRINDING THE STUMPS THAT WERE NOT COMPLETELY GROUND.