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1 2 3 Home Theater

Founded 2007 • With Angi since April 2009

4.8

(44) Verified Reviews

Business Details

Phone Number

Address

405 STANLEY AVE

South Saint Paul, MN 55075

Description

We are a custom home theater company, focusing on great sounding and looking audio and video systems as well as new smart home technology. Our goal is to work with our customers to develop custom entertainment systems that are within their budgets, easy to use, and are installed with a clean and

Verified Reviews

A few reviews for this pro...
C M.
5.0
04/02/2022
Doug was awesome and extremely knowledgeable about the current trends. We settled on the Sonos surround system for our living room. Wow is all we can say about the professional manor to detail. Very happy with their work. Great company
Description of Work
TV and Sonos Installation
Category
home theater design
Judith F.
5.0
09/02/2021
Fantastic. I was privileged to have the owner of 123 Home Theater do in the installation. He knew exactly what he was doing, was willing and able to walk me through everything, was able to help me find things like necessary passwords that I had blanked on, and was great about helping me decide the layout of the speakers. I AM THRILLED THAT I CHOSE 1234 Home Theater!
Description of Work
Configure and install Stereo and System
Category
home theater design
Timothy James H.
5.0
03/04/2021
Our friends recommended 123 Home Theater after using them personally. Outstanding, prompt, knowledgeable service. Craig, the technician, was incredibly talented in matching my old amplifier and existing sound system to new Technology. Doug , the owner, came by to assist on another TV which I already had that required a minor repair to my Monster Cable and a sound issue. I would highly recommend these gentlemen. Thanks again guys. Tim & Nancy
Description of Work
Installation of 65” TV
Category
home theater design

Service Provider Response

Thank you very much for the kind words and taking the time to do the review. Enjoy your new TV
Charles K.
1.0
11/13/2020
Refused to honor a promotion deal. What sense does it make that they can refuse a claimed deal. Very dissatisfied.
Description of Work
Tv mount of samsung tv in my exercise room
Category
home automation

Service Provider Response

[Member Name Removed], I sincerely apologise. I have asked Angie's list to remove that promotion repeatedly. Due to Covid we have seen increased demand and with my kids schooling at home we have had to fulfill our obligation to our customers that are remodeling basements and installing larger home theater systems. I apologise, again I have asked Angie's list to remove this promotions, I notified you right away that we were extremely busy, and refered you to another company. When you claim a deal no money is exchanged, so I did not think that it would have impacted you in this way. I apologise again. I have been doing this work for many years with many happy customers. I wish you the best. Doug
Mike H.
5.0
10/02/2020
Doug was confident he could handle the wiring when other contractors said they couldn't. He was flexible when he hit some limitations. The final price was almost exactly the quoted price, which was already much lower than some others I received.
Description of Work
Speaker and Ethernet wiring
Category
home theater design
Timothy D.
5.0
07/24/2020
did a great job. mounted TV, Soundbar, added an in-wall HDMI outlet for games, etc.
Description of Work
Stereo and Home Theater Systems
Category
home theater design
Timothy L.
5.0
06/17/2020
Great work! Very clean install with good recommendations and consideration of needs. Very friendly. Estimate for time required to complete work very accurate. Didn’t have to worry about paying more than I expected once the work was done.
Description of Work
In-Wall Speaker Installation
Category
home theater design
Paulette L.
5.0
05/19/2020
Doug did a fantastic job. Answered all our questions and needs.
Description of Work
Mounted TV’s and connected them to our the system
Category
home automation
Barbara M.
5.0
05/19/2020
Great. Doug was so knowledgeable and easy to work with even during these hard pandemic times. The TV is securely mounted, Doug recommended and connected a new central speaker as well as connecting our previous speakers. He also recommended and brought over a new receiver. (This unfortunately resulted in an extra drive for him which had to have been a bummer but which he was cheerful about! ) There are now cables here and there that we will try to conceal; Doug gave us some tips on that. Overall, I'm thrilled to have all this done, and would confidently recommend 123 Home Theater.
Description of Work
Mount our new TV on brick fireplace and connect speakers and receiver
Category
home theater design
Tom D.
5.0
02/04/2020
1 2 3 - FABULOUS JOB!!!!!!! Doug and Phil are a perfect team. Customer relations are great, price is right and work is superb!!! From removing the old (100 pound) TV to installing and checking things there wasn't a single glich. I can't recommend anyone else to do this sort of work. I have some items coming up and 1 2 3 is the Service Provider!!!!!
Description of Work
Needed a complete "new" system wired up and checked.
Category
home theater design

Service Provider Response

Thank You very much. It was a pleasure working with you. Enjoy your new setup.
Michael W.
5.0
12/21/2019
Excellent. I had a pretty good idea what I wanted before contacting Doug, but he still was able to provide a lot of valuable feedback and recommendations and he was able to get everything setup including running the new speakers. I love the new system.
Description of Work
Installed 11.1 speakers (including ceiling speakers for Dolby Atmos), OLED tv, ultra blu ray player and Marantz receiver.
Category
home theater design
Karl B.
5.0
10/30/2019
1 2 3 Home Theater did a fantastic job coming and hanging my big screen tv over the fireplace and connecting it to my cable and Playstation system. Neat, on-time, and professional. I would definitely hire them again and recommend them to anyone who needs their services.
Description of Work
TV Mounted and Electronics Hook Up
Category
home theater design
Bruce J.
5.0
10/09/2019
Fantastic, I can't praise 1 2 3 highly enough! The customer service was impeccable from the start. I requested a quote through an email on Angie's List and received a call within minutes, which really impressed me. Phil, who does customer service, got the information he needed from me. He was friendly and efficient, and was able to give me a quote. The price seemed very reasonable. There was no big run around about anything. He then sent a friendly follow-up email confirming the appointment. Doug, the owner, made the service call. He was great. He was able to fix the problem in short order, and then checked some other parts of the system and got them working properly, also very quickly. Because it was a quick job, he gave me a break on the price, which was much appreciated. He also let me know about some options I might consider to upgrade the system, but no hard sell. Just a really good guy, who clearly enjoys his work and treats customers fairly. I'm so pleased I found and chose to work with 1 2 3. I will definitely use them again in the future, and can't recommend them highly enough!
Description of Work
One of the components of the system had become disconnected so did not play through the whole home speaker system.
Category
home theater design
Glenda & Joseph N.
5.0
01/02/2019
The service received was GREAT! I would recommend 1 2 3 Home Theater to EVERYONE needing this type of service: Respectful Courteous On-time Knowledgeable Got the job done! I received a message from Doug early this morning to say that he had a pretty bad cold but still working and if immune issues he would reschedule the project for Friday. And while I was responding a phone call was received to see if I received the message from Doug. Since I had taken 1/2 day off from work and Friday was not an option for my work schedule; the project was completed. The courtesy of letting us know upfront with the option of rescheduling was GREATLY appreciated. Doug arrived on time; accessed the project; ensured that my husband's Christmas Gifts were located where desired and placed movable markers so that I too could review. Doug also provided suggestion on using the installed Directv box from the guest room until Directv comes out to install the wireless equipment on the new TV. Doug worked to make the changes so that my husband can begin enjoying his gifts. And Doug even offered to come back if Directv caused grief for this swap. My husband is EXTREMELY happy and so am I. Thanks so much Doug! 1 2 3 Home Theater gets an A+ in my book!
Description of Work
43" TV and Soundbar Installed without cords visible
Category
home theater design
Rick H.
5.0
09/17/2018
Doug will be hired after we get TV/Phone/Internet consolidated
Description of Work
Excellent work - suggestions and recommendations regarding TV /phone/internet options
Category
home theater design
Bradd S.
5.0
07/06/2018
From inspection, to estimate, to work completed our experience was great. Doug Kasper really knows his business. His work is clean and the finished product looked great. He has all the right equipment and tools to do the job right. If you are nervous about getting the "right" person to do the work you are safe with 123 Home Theatre. Honestly, we got lucky as my wife found him on Angie's List and he did a nice job on the estimate so we hired Doug. We did not have a personal referral. Here is you personal referral.
Description of Work
Install of in-wall surround sound system and cleaned up a mess of stray CAT 5 and cable wires.
Category
home theater design
Dan H.
5.0
02/21/2018
Pleasant, responsive and knowledgeable. Affordable.
Description of Work
Mounted new TV that we purchased on fireplace and added antenna in attic.
Category
home theater design, tv antenna

Service Provider Response

Thank You so much, It was a pleasure working with you. Enjoy your new set up and let us know if you need anything in the future.
Lisa & Michael Z.
5.0
02/20/2018
Just the person we needed! Crackling/cutting out speakers for radio/pandora listening in just one section of the house especially at low volumes. Sound from TV very hollow and hard to hear. Both are channeled through an AV Receiver. Doug was a great listener, had a great problem solving process, was professional and efficient. He gave great explanations and did not suggest fixes that incurred new sound equipment when it wasn't needed. Only needed a replacement volume controller to fix speaker issue and merely adjusted sound channeling and controls for the TV. We can now hear the TV and the sound generated from the house speakers at large and in each individual room is no longer "tin-ny" but deep and resonate. I love music and Doug's small fixes improved the quality of life so much. When we get to the point of upgrading our equipment, this is who we will go to!
Description of Work
TV and House Speaker Repairs/Adjustments
Category

Service Provider Response

Thank You very much. It was a pleasure meeting you both. So happy to hear everything is continuing to sound great. I love having music in my house too. Keep enjoying your system and I look forward to working with you again soon. Doug
Joseph C.
5.0
01/19/2018
Doug was able to come out and analyze my space and provide a great plan that day for what I wanted to accomplish. It was not easy given the contraints of an already finished space but he was able to think quickly about how to bypass those troubles and provide a logical fix. I soon received an estimate for the work. We shortly scheduled it be completed within a couple of weeks during a busy holiday season. I was very happy with the professionalism provided as well as the work done.
Description of Work
Needed a projector and projector screen mounted in a finished basement space.
Category
home theater design

Service Provider Response

Thank You It was nice working with you. I'm glad we were able to figure out a way to get all your wired hidden. :-) Enjoy movie nights on your 120" screen.
Jim B.
5.0
12/06/2017
I would highly recommend 1 2 3 Home Theater. They were affordable and paid attention to detail. My system is awesome, and it sound great! Give them a try and you will not be disappointed.
Description of Work
New Home Theater
Category
home theater design

Service Provider Response

Glad you are enjoying your system. Hopefully you'll get to watch the Vikings at the super bowl on it! Thanks again for working with us. Doug
Nancy A.
5.0
11/15/2017
Doug took the time to show us how the TV operates, linked the TV to WiFi, set up Amazon Fire and Netflix.
Description of Work
Had a 65 inch TV set up and mounted flat on a wall with cords.
Category
home theater design
Alan S.
5.0
10/26/2017
Excellent work. Professional and timely.
Description of Work
Wall mount a 55" screen TV
Category
home theater design

Service Provider Response

Thank You for the nice review. Enjoy your new home and beautiful view.
Debbie M.
5.0
10/02/2017
It went great! Doug was punctual and polite. He explained and showed me how to use the receiver. I would definitely call 123 Home Theater again.
Description of Work
I needed help with our TV receiver.
Category
home theater design

Service Provider Response

Thank You for the kind review. It was nice working with you.
CHERI F.
5.0
09/19/2017
The installation was fast and flawless.
Description of Work
Doug hung a 55" flat screen TV and fully explained it's use. He was smart professional and definitely someone I would hire again!
Category
home theater design

Service Provider Response

Looking forward to helping you out in the future. Enjoy your TV
Robert D.
5.0
08/09/2017
Just fine. Doug couldn't have been nicer or more responsive and diligent. Very pleased with the result.
Description of Work
Upgrade of home audio system.
Category
home theater design

Service Provider Response

thank you [Member Name Removed], let us know if you need anymore help in the future.

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    Business Highlights

    Family Owned & OperatedFamily Owned & Operated
    Licensed
    Trade License Number
    TS755830
    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    NO
    Warranties
    Ask for details

    Services Offered

    We specialize in Home Technology, This includes Home Theater, Stereo's, Speakers, TV installation, Installing Off Air Antenna's, Improving your Home Wi-Fi, and Home Networking. All Low Voltage wiring for remodeling and New construction.

    Services Not Offered

    Ask for details

    Frequently Asked Questions & Answers about 1 2 3 Home Theater

    How is 1 2 3 Home Theater overall rated?

    1 2 3 Home Theater is currently rated 4.8 overall out of 5.

    What days are 1 2 3 Home Theater open?

    1 2 3 Home Theater is open:

    Sunday: Closed

    Monday: 9:00 AM - 8:00 PM

    Tuesday: 9:00 AM - 8:00 PM

    Wednesday: 9:00 AM - 8:00 PM

    Thursday: 9:00 AM - 8:00 PM

    Friday: 9:00 AM - 8:00 PM

    Saturday: 9:00 AM - 5:00 PM

    What payment options does 1 2 3 Home Theater provide

    1 2 3 Home Theater accepts the following forms of payment: Check, Visa, MasterCard

    Does 1 2 3 Home Theater offer free estimates?

    Yes, 1 2 3 Home Theater offers free project estimates.

    Does 1 2 3 Home Theater offer eco-friendly accreditations?

    No, 1 2 3 Home Theater does not offer eco-friendly accreditations.

    Does 1 2 3 Home Theater offer a senior discount?

    No, 1 2 3 Home Theater does not offer a senior discount.

    Are warranties offered by 1 2 3 Home Theater?

    No, 1 2 3 Home Theater does not offer warranties.

    What services does 1 2 3 Home Theater offer?

    1 2 3 Home Theater offers the following services: We specialize in Home Technology, This includes Home Theater, Stereo's, Speakers, TV installation, Installing Off Air Antenna's, Improving your Home Wi-Fi, and Home Networking. All Low Voltage wiring for remodeling and New construction.