Shakopee Goodyear

unknown

We use them a lot for our car services. They have done a great job.

I had an engine light that went on in my vehicle. I also needed some other routine maintenence completed (oil change, minor brake work -etc.). I scheduled an appointment the evening before for first thing the next morning.The staff were courteous and prompt in getting my car in. Called me with follow up information as promised. I picked up the car and the next morning, the engine light came back on. I called them back and they said they would look at it right away. I was home with my three young children (my spouse was at work) and was not able to bring the car to them. They offerered to come and pick it up, which they did promptly. Called me back promptly, explained the new issue and repaired at no additional cost. They even offered to return the car to my home for me (which I declined since my husband was now home to bring me to pick it up). The staff (Nick and everyone) was so incredibly nice, professional and thorough. I have been going there for a few years, and have experienced this same dedicated customer service on all of my other visits. Will be returning!

Scheduled an appointment
Service on time
Coupon accepted
Great service

I've taken my car to them for years. They are very reliable. They may be a little more expensive than other places, but to get an honest mechanic means so much to me. When I had to have my car repaired, they looked around for the lowest prices because they knew my husband had lost his job and they know I am a good customer. I appreciated that. They are honest and they let me know if something is wrong. They work with us and if it is something that can be put off, they will let me know. They are a fair and honest place. They have also matched prices if I have found a lower price somewhere else. I would absolutely continue to use their services.