Elander Mechanical Inc.

I've had Elander Mechanical out to my house many times. They ALWAYS meet my expectations but this past visit Kurt was absolutely outstanding. He listened to what I wanted and my concerns about my drinking water. He sat on hold with the company that made my whole home water purification system to talk about how it works. He fixed my kitchen drinking water to quit ruining my Kuerig and coffee makers. Also a shout out to Nick for reviewing my photo images of debris in my water and getting Kurt out right away. Just a fabulous company.

at 8AM on the day of the set apt, they said they never scheduled the apt and told me nothing was wrong with my home. They further stated if they come to my home and there is nothing wrong: They would charge me for their visit. My home is under warranty with the builder and with my large water bill issues ($400+++ each month since I moved in), I was very confused. So I attempted to have my issue resolved with my plumbing: I then tried to schedule an apt, I had an apt scheduled, they did not show to my apt, I had to call and ask for another apt. They told me nothing was wrong with my home (but yet NEVER came out , not once) and that I have to pay for them to come to my home and tell me that in person. They are extremely unprofessional, rude and disrupted my life for a very long time. They need to not worry so much about their large builders and contractors, and help the consumer that PURCHASES the product and help service us pions that also matter. I am so very upset by the way I was treated. Granted I am a woman and do not have a plumbing degree of any sort, but I should not be treated so horribly for something clearly wrong with my home.