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YOUNGCASTLE BATHROOMS
Tile: Ceramic and Porcelain - Repair, Bathroom - Remodel, Kitchen - Remodel,
About us
YoungCastle Bathrooms is advertised in the Highland Park area and the Eastern and Northern Suburbs. Check out our website: www.youngcastlebathrooms.com. We are the FIRST company you should call when you have a problem with your bathroom. We cover either parts of a project {if you want to attempt things} or the whole. Plumbing, tile work, glass block windows, remodeling walls- floors - ceilings, electrical outlets and lighting are all things we can handle for you. Our experience includes new construction to turn-of-the-century homes. With over 3 decades of experience, we can honestly say that our customers are satisfied with their projects. Not only do we offer a one year guarantee on our labor, but we also have relationships with supply houses where you can take advantage of our discounts. We are NOT a huge company. We tried to expand in the nineties with more crews to meet the demand but found that there are alot of people out there who claim to know what they are doing---we tried hiring them as subcontractors. Well, we don't use them anymore, but they are still out there working on somebody's home! That is why we are small-we can honor our warranty because we know what we are doing. We have the BBB calling us every year to be a member-did you know they charge companies to be a member? Our good record speaks for itself and we keep YOUR costs down by not paying unnecessary fees. Call us and we will set up a free consultation with a proposal presentation within a week that will cover your labor costs, materials to be purchased by the homeowner and any options you are thinking about. We offer a free consultation on products that you are thinking of putting in your home.
Business highlights
34 years of experience
Services we offer
Bathroom creation and remodeling Plumbing, Custom showers, can lighting, custom wall configuration Heated flooring, electrical, tile work
Amenities
Free Estimates
Yes
Reviews
4.47 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
Showing 1-7 of 7 reviews
Sandra W.
Jul 2023
They were everything and more. They went the extra mile to make things right and functioning properly.
Ming T.
Sep 2020
We were very happy with our experience with YoungCastle Bathrooms and would recommend this company to anyone thinking about a bathroom project. Starting with the bid process, Dimitri showed up on time, was respectful, and spent the time he needed to measure and clearly document the project. After the proposal was ready, he stopped by and went through every item in detail - the work breakdown for demolition, carpentry, plumbing, tile work, and other optional labor work. Everything was clearly spelled out, and Dmitri answered all of our questions. Our project lasted three weeks. He was on time every day - not a minute late. He would always spend a few minutes every morning going through his plan for the day, reviewing any change requests, and answering questions. The path to the work area was covered and taped with tarps; every single item that needed to be preserved was wrapped and taped with plastic. Entrances to the nearby bedrooms were covered (and the plastic was removed at the end of each day). The mirror and the vanity in the bathroom were properly protected. We were very impressed with his attention to detail. The quality of Dimitri's work was superb. As he was laying down the tiles, he took the time to make sure no tiles with repeating patterns were next to each other, and made sure the tiles were from the same lot. He inspected the new bathtub for defects. He was very conscious about how the project work would inconvenience us (we are all working from home) and he made sure we had plenty of advance notice before the water needed to be shut off for plumbing work. As part of the project, he also took hundreds of pictures to document the process. When you’re looking for a contractor, you want someone who has excellent skills, is dependable, responsible, and pays attention to detail. You will be happy with YoungCastle Bathrooms.
MARK T.
Oct 2014
I had four contractors bid the job. Youngcastle was in the upper middle range. I selected Youngcastle because there wasn't anything in either job that they weren't confident they couldn't do. Based on what I wanted, they came back with a computer generated diagram of what both of my bathrooms would look like completed. This and their very detailed step by step description of what each bathroom entailed was the deciding factor in hiring Youngcastle. Demitri did all of the work on my bathrooms. He was very careful with my home by removing all of my wall hangings so they would not fall when doing the main demolition. He always covered my floors with tarps and hung plastic over my furniture and tables to help protect them from the dust
Each day he would let me know what he had finished and what he would accomplish the next day. Except for tile, sink, shower doors, light fixtures, paint, mirrors, etc; he would shop for whatever he needed to do the job. He would give me all of the receipts for what he purchased. After I painted the main bathroom, the color I selected was not right, it just did not go with the tile. I told Demitri to go ahead and put in the sink, toilet, medicine cabinet, and light fixture, I would re-paint later. He called said he would wait a couple of days for me to repaint the bathroom so I didn't have to deal with painting around all of the fixtures. That was a life saver. After the jobs were finished, I changed my mind on where one of the towel bars was hung and asked Demitri if he would come and move it to a different wall. He came two days later and move it for me, he also put up a valence bar for me. and quot;Above and beyond the call of duty.and quot;
I'm very pleased with both of my bathrooms. Demitri did a beautiful job. My brother, who is critical and short to give a compliment, said my main bathroom was gorgeous, and that the basement bathroom was a vast improvement and now, actually looks like a bathroom.
I would definitely hire Youngcastle again.
Each day he would let me know what he had finished and what he would accomplish the next day. Except for tile, sink, shower doors, light fixtures, paint, mirrors, etc; he would shop for whatever he needed to do the job. He would give me all of the receipts for what he purchased. After I painted the main bathroom, the color I selected was not right, it just did not go with the tile. I told Demitri to go ahead and put in the sink, toilet, medicine cabinet, and light fixture, I would re-paint later. He called said he would wait a couple of days for me to repaint the bathroom so I didn't have to deal with painting around all of the fixtures. That was a life saver. After the jobs were finished, I changed my mind on where one of the towel bars was hung and asked Demitri if he would come and move it to a different wall. He came two days later and move it for me, he also put up a valence bar for me. and quot;Above and beyond the call of duty.and quot;
I'm very pleased with both of my bathrooms. Demitri did a beautiful job. My brother, who is critical and short to give a compliment, said my main bathroom was gorgeous, and that the basement bathroom was a vast improvement and now, actually looks like a bathroom.
I would definitely hire Youngcastle again.
Michelle L.
Oct 2013
George and Dimitri are one excellent team; I met with George initially, explaining what I want to do with my old outdated two bathrooms. George explained what I should expect work wise and cost wise. They will go pick up items I ordered in the morning, and they will haul away the removed old stuff.
Dimitri is an excellent craftsman, courteous hard working young man, he make sure to explain what was being done, and what will be done next day, and why he needs to wait till the floor gets dried before he installs the vanity, he put extra effort on details, color of cement/groute, and etc,... My bathrooms look so professionally done.
Thank you, Dimitri. Thank you, George.
Dimitri is an excellent craftsman, courteous hard working young man, he make sure to explain what was being done, and what will be done next day, and why he needs to wait till the floor gets dried before he installs the vanity, he put extra effort on details, color of cement/groute, and etc,... My bathrooms look so professionally done.
Thank you, Dimitri. Thank you, George.
Millicent A.
Mar 2013
We hired YoungCastle to change our shower. We had black mold growing on
the grout and I had tried to clean it with different solutions. I
couldn't get it white again so I called YoungCastle. They sent out
Dimitri to look at our project and he informed us that it seemed that
the mold was below the tile and that the shower would need to be redone.
We did call two other companies-one quoted us $2900 and they would
choose the tile (give us a few samples to choose from) and faucet. The
other company quoted us $1000, but we thought the fellow was drunk who
came to see us. We called the referrals that YoungCastle gave us and
they all had glowing reports and now I can see why. They came to the job when they said they would and laid down tarps each morning and picked them up each evening. It only took four days!
Dimitri explained that you shouldn't grout the tile the same day that you put it up. It is better if it can set for a day.
I am very pleased. I don't worry about the mold now because when YoungCastle opened the walls, I got to see where the problem was. They cleaned the wood 2x4s(?) and then put a paint-like finish on them so they won't mold again. Then he explained about the boards that they used on the walls before the tile went on.
I was very happy that they were so willing to answer all my questions.
the grout and I had tried to clean it with different solutions. I
couldn't get it white again so I called YoungCastle. They sent out
Dimitri to look at our project and he informed us that it seemed that
the mold was below the tile and that the shower would need to be redone.
We did call two other companies-one quoted us $2900 and they would
choose the tile (give us a few samples to choose from) and faucet. The
other company quoted us $1000, but we thought the fellow was drunk who
came to see us. We called the referrals that YoungCastle gave us and
they all had glowing reports and now I can see why. They came to the job when they said they would and laid down tarps each morning and picked them up each evening. It only took four days!
Dimitri explained that you shouldn't grout the tile the same day that you put it up. It is better if it can set for a day.
I am very pleased. I don't worry about the mold now because when YoungCastle opened the walls, I got to see where the problem was. They cleaned the wood 2x4s(?) and then put a paint-like finish on them so they won't mold again. Then he explained about the boards that they used on the walls before the tile went on.
I was very happy that they were so willing to answer all my questions.
Olivia W.
Mar 2013
Our bathroom had a quite a few issues: our tub had lost its finish, the wall area underneath our double hung window was bulging and our faucet and tile was very outdated. My husband and I called 4 contractors and after meeting George at Youngcastle we felt confident that he knew exactly what our problems were and how to fix them. Although two of the contactors we called for estimates were around 500 dollars cheaper for labor, we felt George was very responsive to our needs and had a wealth of knowledge. Also, Rosalie in the office either answered our calls right away or called us back within the hour. We purchased our own tub and faucet and ordered a window through Youngcastle.
Dimitri, the lead foreman, laid tarps everyday from the backdoor to the bathroom while he tore out the tub, window and walls. I was happy I did not have to sweep after them everyday. They left everyday with the house in a very clean condition. The only thing I had to deal with was dust from the bathroom tear out. Now we have a beautiful glass block window with a vent that we can open in the spring and summer months for air flow. We have a beautiful new tub with gorgeous tile all the way up to the ceiling. All of this work took less than two weeks! We are very pleased!! At the end of the work, George explained how to use the faucet, tub drain and window vent. He also explained their one year, full warranty so if we have any issues they will be glad to return to fix it in a timely manner.
I completely trusted Youngcastle with our home while we were both at work during the day. When we came home each evening our house was returned to a normal condition so our lives weren't as interrupted by the remodeling as they have been with a contractors we've used in the past. We have an unfinished area in the basement and next year we will definitely hire youngcastle to create that space for us! I highly recommend their services!!
Dimitri, the lead foreman, laid tarps everyday from the backdoor to the bathroom while he tore out the tub, window and walls. I was happy I did not have to sweep after them everyday. They left everyday with the house in a very clean condition. The only thing I had to deal with was dust from the bathroom tear out. Now we have a beautiful glass block window with a vent that we can open in the spring and summer months for air flow. We have a beautiful new tub with gorgeous tile all the way up to the ceiling. All of this work took less than two weeks! We are very pleased!! At the end of the work, George explained how to use the faucet, tub drain and window vent. He also explained their one year, full warranty so if we have any issues they will be glad to return to fix it in a timely manner.
I completely trusted Youngcastle with our home while we were both at work during the day. When we came home each evening our house was returned to a normal condition so our lives weren't as interrupted by the remodeling as they have been with a contractors we've used in the past. We have an unfinished area in the basement and next year we will definitely hire youngcastle to create that space for us! I highly recommend their services!!
Response from YOUNGCASTLE BATHROOMS
"From YoungCastle Bathrooms: We find that a lot of homeowners don't know who or if they can trust workmen in their homes. We have built up a reputation of being honest.We are running a referral list right now with about 10-15 names and numbers you can call. We honor a year's warranty on our work and most homeowners don't need to use it. We make sure the job is done with an eye to detail. We often replace 'working windows' with beautiful glass block windows with vents. Check our website for pictures of what a custom window looks like! www.youngcastlebathrooms1.com Don't be afraid of calling at least 3 contractors in your area for quotes on your project. The Members did and found us middle of the range as far as cost. They liked the ability to pick out their own faucet, tub and tile. The Tile Shop gives us a contractors' discount and we passed it on to them. So go shopping, check out the parade of homes and choose any and all of the new products. We know how to install them. We hope to serve you like we did the Memebrs."
BRIANNA L.
Feb 2006
Horrible experience. Poor quality tile workmanship. Unconcerned about our dissatisfaction. Feedback handled antagonistically. Blamed us for purchasing sanded grout requiring at least 1/8' spacing of wall tiles. Evidently, YC does not usually work with 1/8' spacing and sanded grout on walls. Those materials are common for walls according to other bathroom experts. Blamed us, because they used wrong color grout for surround. We reviewed all materials w/YC owner on workday 1, and no concern was expressed about purchased materials - just wanted more $$$ for installing recessed boxes. We were on-site during installation to answer questions. YC did not correct un-level floor - 1st said they used extra thinset - then that is wasn't possible - then claimed it was not required, because it wasn't expressly listed in contract. YC's response to request for reduced charges for unsatisfactory work was to threaten lien rather than negotiate. No accountability. Job completed by another contractor.
Response from YOUNGCASTLE BATHROOMS
"The member did not explain that the floor leveling was not included in the contract. The leveling without total reconstruction of the subfloor (joices and substrate) was attempted, but she wanted the house to be level. In explaining the situation to the BBB,(Oh, yes, she felt justified in asking them to intercede.) YoungCastle was proven to be in the right. YoungCastle has many satisfied customers. When this situation went wrong, we informed the member that she had purchased the grout that was installed on the walls in the right medium. The unsanded grout was installed on the walls. She did have two different kinds of grout and it was the correct choice. She apparently had bought the colors in the wrong medium. As far as the reconstruction and subfloor leveling of the bathroom floor, that was not included in the contract. I don't know who she obtained other bids from, but she apparently did not call the 'expensive' companies because YoungCastle Bathrooms is very competitive with their pricing."
Licensing
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FAQ
YOUNGCASTLE BATHROOMS is currently rated 4.4 overall out of 5.
Yes, YOUNGCASTLE BATHROOMS offers free project estimates.
No, YOUNGCASTLE BATHROOMS does not offer eco-friendly accreditations.
No, YOUNGCASTLE BATHROOMS does not offer a senior discount.
No, YOUNGCASTLE BATHROOMS does not offer emergency services.
No, YOUNGCASTLE BATHROOMS does not offer warranties.